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Hotel Review
Guest Reviews
Hotel Indigo Edinburgh

Hotel Indigo Edinburgh

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 705 reviews
93%
Recommend This Property

Ratings Breakdown

705reviews

  • 5 Stars
    473
  • 4 Stars
    163
  • 3 Stars
    37
  • 2 Stars
    22
  • 1 Stars
    10

Great service

By

January 16, 2017

club

We were booked to stay Friday night and arrived a little early expecting to leave our bags and check in later on. Angela on reception couldn't have been more helpful and made an initial impression of the hotel that management should be proud of, professional and helpful. This set the tone for the rest of our stay which was first rate. Would have no hesitation returning to indigo Edinburgh.

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Comfortable room and ideally located

By

January 11, 2017

club

Enjoyed our stay for an Edinburgh Hogmanay and to meet up with family members. Room was very good and very clean although there were a few minor decorative issues. The location was ideal for us to enjoy all of Edinburgh's attractions. We only used the restaurant for breakfast which was very good.

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1 night Leisure stay

By

January 11, 2017

Everything great except mattress wasn't bery comfortable.

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recommend to anyone

By

January 09, 2017

club

What a brilliant stay we had, the hotel had a lovely modern twist, with big spacious rooms.
The receptionist was 1st as she promptly dealt with any minor issues that we had.
We loved it and will definitely be returning.

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Excellent value

By

January 07, 2017

club

Excellent value clean and comfortable. I would highly recommend this hotel. When booking always request executive room

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Excellent

By

January 06, 2017

Great hotel, beautiful rooms! Nice friendly reception and bar staff! Can't fault anything apart from breakfast! Avoid if you are used to usual IHG standards! Poor slow service and poor cooked breakfast.

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Great stay

By

January 04, 2017

club

Very good location of hotel, very helpful staff, good looking hotel, great weekend.

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New Year Break

By

January 03, 2017

Good location, excellent staff but breakfast could be better

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各方面都很不错

By

January 03, 2017

club

房间面积、屋内装潢、清洁度都很满意。早餐挺好吃的,就是种类有些少。前台和餐厅的服务员都很好。就是正门再宏伟一点将更好找到。WIFI速度挺快

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December stay

By

January 01, 2017

Staff were great, room was way better than expected, iibwould stay again although the breakfast let them down a little.

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Great, but badly let down by one major failing

By

December 29, 2016

club

Forget coming here if you require current accepted internet provision to be available.

Posted byCustomerCare
January 07, 2017
Dear BA007, Thank you for taking the time to rate and post a review of your stay at the Hotel Indigo Edinburgh. I appreciate you taking this matter into our attention as it helps us target areas where we may have fallen short. I am so sorry to learn about the condition of the internet connection at the hotel. I definitely understand how important staying connected can be. I have forwarded your comments to the General Manager and ownership of this hotel for review. I know they share our goal of consistent high quality service, and I am confident they will take the necessary steps to achieve complete guest satisfaction. We value you as an IHG Rewards Club member, and do hope your next stay will live up to the standards you have come to expect when staying at one of our properties. Sincerely, Wazay P. Case Manager IHG Service
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超出预期的酒店,但是...

By

December 27, 2016

club

预定了22号-24号的住宿。酒店位置不错,离王子街10分钟步行距离,harvey nichols、圣安德鲁斯广场等也在步行范围之内。门口就有tram以及巴士站。checkin和check out手续快速便捷(2~3分钟之内)。房间内免费迷你吧有诚意。洗手间明亮宽敞。装修现代。唯一不足就是22号爱丁堡大雨,我位于4层的房间天花板漏水。向前台员工反映后,原本把我调换到4层的另一间房,因漏水缘故希望能换到低一些的楼层。前台员工一开始表示2层没有任何空余房间,在我一再坚持下,以及在没有其他空余同类型房间的情况下,为表示歉意,免费升级至高一级别的房型(位于2层)。新房间非常令人满意。希望酒店能继续关注4层的防水情况,不要造成下一位客人的困扰。

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