Stayed at the HIX Ada while attending a funeral in the area. Due to the situation and not having another place for the kids, I had requested a late check out of 4 pm. The manager returned my email[More]
saying she was happy to accommodate us. It helped out so much ! Most of the other staff was the same way...seemed genuinely friendly and helpful ! Rooms were fresh and clean. Normal HIX bkfst selection. Overall they made me feel like it may be worth trying to maintain my IHG Plat status.
To the staff - although you're not a luxury hotel in a destination city, well done on the customer service ! It does make a difference ! [Less]