 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Guest Reviews
Hotel Indigo Houston at the Galleria
Comfortable bed great bartender
ByRyan504
May 17, 2022
The beds were extremely comfortable. I didn't want to get out of it. Went to the bar every night for my week long stay and the bartender was always welcoming and engaged in small talk. Told me great eating recommendations not only at the bar but also locally.
Reintroduction of housekeeping
ByC’v74
May 14, 2022
We understand Covid has created staffing and cleaning issues of these properties. This site is now servicing the room daily for trash collection, fresh towels and replicas consumables which is great for those of us staying four nights.
Hotel or Motel
ByjeSAT
May 08, 2022
Stayed at Indigo hotels in the past - and they were upscale and modern. This hotel looks like it was converted from an old extended stay hotel. We stayed in a corner suite with "extra room". The Air Conditioner is motel style package units that are extremely noisy - so noisy that even at full volume you could barely hear the TV when the unit came on. At night we needed to turn off the AC so we could sleep.
The extra room was just a big empty space by the door. There were only three pictures in the whole room - rest of the walls are bare. Shoe molding on the wall baseboard was unfinished wood in most spaces.
The furniture looks nice in the photo - but it is hard as a rock and very uncomfortable to sit on. Towels were thin low quality.
Staff was nice - food at restaurant was good - but rooms are what you find in roadside motels not upscale hotels. Not sure how they got IHG to rate this as an Indigo let alone an IHG hotel. Not worth the expensive price.
Nice and Clean
ByShanevas2
May 06, 2022
Came in for a surgery, Got to the hotel super late but still nice and friendly staff. It was super easy to check in, went into a nice clean room.
Great location and value
ByMattie729
April 26, 2022
Great location close enough to downtown attractions to get there easily but far enough away to be quiet and relaxing! Right next to a giant mall so plenty of shopping and food nearby, as well as a couple block walk to the Water Wall!
recent stay
Bysomeguy999999999999999999
April 25, 2022
I stayed there overnight for business. Excellent service and accommodations. If you expand the restaurant/bar, this place will be perfect
No microwave
ByJ&J92
April 14, 2022
We stayed in the king suite. Cabinets with nothing in them, bar sink was small. Coffeemaker was small, did not work well. No microwave in the room. When I asked staff, they stated corporate does not allow microwaves in rooms because they want people to spend money at the hotel restaurant. Not enough towels were provided for a 2 night stay. Front desk staff was not friendly and welcoming. No security in the parking lot, not well lit. Many reviews have stated catalytic converters were stolen during the hotel stay.
We will NOT stay at a Hotel Indigo again.
Vacation
ByDame
December 15, 2021
Everything was fine and I, would recommend this Hotel to another family member. And I think that I will most certainly be staying again I the future. Everything was acceptable in that specific area of town , and we loved the parking area ,because everything was in walking distance from the room.
Extraordinary Customer Service
ByTrace Willis
December 15, 2021
Kaiser at the front desk is the best! From the onset of my arrival in the lobby untill my check nout days later, the gentleman named Kaiser provided the ultimate cheerfulness and exuded an acute professionalism in customer service which is rare in these times. Thank you,
Trace Willis (Spire Elite Member) Dallas TX
Best service
ByAJH Frisco
December 15, 2021
This is my favorite place to stay on business travel in the Houston Galleria area. The front desk is always prompt with a smile and warm greeting. The breakfast service was on point - delicious, quick and the service team couldn't have been friendlier and courteous. Best bang for the buck as far as comfort, service and conveniences go!
I would recommend
ByKsw83
December 13, 2021
Parking was free and close to about of restaurants
Great place to Stay!
Bytp760
December 12, 2021
Friendly staff, nice rooms, great location in the Houston Area.
I could of used a microwave in the room.