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Hotel Review
Guest Reviews
Hotel Indigo London - Kensington

Hotel Indigo London - Kensington

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 1017 reviews
97%
Recommend This Property

Ratings Breakdown

1017reviews

  • 5 Stars
    755
  • 4 Stars
    205
  • 3 Stars
    36
  • 2 Stars
    14
  • 1 Stars
    7

Non all'altezza delle aspettative

By

April 27, 2017

club

All'arrivo la camera sembrava avere il condizionamento non funzionante vista la temperatura alta e assolutamente sgradevole. Nella camera erano presenti due topi che si sono palesati in due momenti diversi e consecutivi; il personale dell'hotel ci ha dunque spostato in un'altra stanza di categoria superiore (cioè qualche snack e bibita in più nel frigorifero) che si trovava su lato strada e quindi rumorosa (soprattutto al mattino quando iniziavano le attività di scarico merci dell'hotel), e per accedervi bisognava entrare nella zona ristorante e girare dietro il bancone del bar.
Il servizio della colazione e della cena è stato lungo e confusionario. Per quanto il personale fosse molto gentile, non era in grado di gestire adeguatamente le richieste di un gruppo di 10 persone come noi e far fronte all'imprevisto verificatosi.
Nel complesso non ritengo sia all'altezza di un hotel a 4 stelle

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One Week Stay in Earl's Court

By

April 27, 2017

club

Besides the great location on a quiet street and close to the Tube, the most telling quality of this hotel is the outstanding staff that work there. Everyone we dealt with on our week long stay was simply outstanding. The staff that is currently there are so incredibly friendly, caring, and helpful, and the level of service that they provide is wonderful. From (apologies for the spelling) Mikela and others at the front desk, to Clair and Jacoba in the restaurant at breakfast, all of the staff were so incredibly warm and helpful to my wife and I during our stay. The room was also extremely clean and the restaurant very good. We would most definitely stay here again.

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Hervorragendes Hotel

By

April 26, 2017

Alles hat gestimmt, ich werde wieder kommen. Das Personal war sehr freundlich, die Einrichtung sehr geschmackvoll. Geschlafen habe ich wie ein Engel weil es so ruhig ist. Die Nähe zur U-Bahn ist fantastisch.

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酒店位置方便,位置鄰近地鐵站,交通方便,房間硬件新,清潔舒適

By

April 25, 2017

酒店方便,地理位置優越,鄰近地鐵站,員工有禮,細心安排,房間清潔舒適,硬件好,床鋪舒服,本人入住114號房,多謝員工的悉心安排,令到本人有1個愉快旅程

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Great hotel, wonderful location and great service.

By

April 25, 2017

Perfect stay in London. We stayed here some time ago and had such a wonderful experience we decided to book this hotel again. We weren't disappointed it was even better than we remembered.

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A warm welcome to a lovely hotel in a perfect spot

By

April 25, 2017

What a perfect hotel! Welcoming staff, a beautiful room with all amenities, all in a lovely quiet
neighborhood . I am so glad we stayed at
Hotel Indigo.

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awsome place to call home for a week

By

April 25, 2017

Emoloyees were great! Hotel was modern, very clean , comforable, and relaxing. loved it !!

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Fantastic hotel, pity about the internet

By

April 24, 2017

Great value for money hotel, excellent rooms and friendly staff. Internet was horrible

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Índigo hotel

By

April 24, 2017

club

Ottimo per comfort posizione gentilezza era la prima volta e penso che ritornerò sicuramente

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Overall Great Stay in London

By

April 23, 2017

Extremely satisfied with stay in Hotel Indigo London Kensington. Excellent location. Room was nice and very quiet. Slept comfortably. Easy access to transportation, convenience stores and diverse food choices. Kudos to staff. Front desk and breakfast personnel were top notch.

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GREAT HOTEL FOR VALUE-GREAT LOCATION

By

April 23, 2017

club

The staff was very friendly and accommodating. I definitely recommend this hotel. The location is terrific

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Superaron mis expectativas

By

April 22, 2017

club

Si bien el hotel y sus servicios son de lo mejor creo que lo que mas destacaría es la amabilidad de su personal y las ganas de ayudar en todo momento. Importantisimo el proveer de un celular para la estancia, ha sido realmente util.

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