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Hotel Review
Guest Reviews
Hotel Indigo Nashville

Hotel Indigo Nashville

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 1062 reviews
91%
Recommend This Property

Ratings Breakdown

1062reviews

  • 5 Stars
    727
  • 4 Stars
    195
  • 3 Stars
    74
  • 2 Stars
    43
  • 1 Stars
    23

Bartenders

By

July 23, 2017

club

The front desk staff, valet, anyone else in hotel
Was AMAZING!!! The two bartenders I encountered on Tuesday and Wednesday night of my stay were rude. Unpolished, and very snippy. I wasn't the only out of my group of 20 to think so either. They were very stand-offish and sarcastic to their patrons. Not sure if they couldn't. Explain things about the menu or they just wouldn't. But regardless ... descriptions and/or suggestions were not
Given, only attitude.

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Great location, pleasant staff, awesome room.

By

July 22, 2017

club

We loved our stay at the Indigo because of the great location. It is right behind one of the best bars we went to on our trip, Skull's Rainbow Room, and many of the great places to see in Nashville by the Broadway strip and Downtown area.

Regrettably, service was not 100%. We thought service was good but not excellent. We initially asked the girl at check in to give us recommendations for places to go since it was our first time in Nashville. We are pretty diligent about research prior to arrival anywhere we go and are pretty familiar with different review search engines, however we like talking to people. She wasn't helpful, and it felt as if us asking for her opinion was over her head. We were then asked by text to come down when we expressed our lack of insightful information but due to time constraints were unable to come down and talk to another guest services representative.

Overall, our stay was quite enjoyable and I would definitely recommend this place but as far as the staff go not all of them were superstars. TJ gave us some great recommendations for bars to check out and Heather over the phone was very pleasant prior to arrival.

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Cool Hotel

By

July 19, 2017

Cool look and feel. Hotel was a bank and some of the original feel remain.

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Great Hotel

By

July 19, 2017

platinumelite

Great place to stay, This was our first time to stay at indigo, we will be back, also great staff!

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Downtown Hotel

By

July 18, 2017

For the price you pay this hotel does not have the extra comforts you would expect for the price. It's very simply furnished with small rooms.

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Great location and super comforftable bed.

By

July 18, 2017

club

We stayed at the Hotel Indigo for 5 nights while vacationing in Nashville. The room was cozy and the bed was super comfortable. Room darkening window treatments allowed for sleeping in. The location was great for walking to all of the local attractions on Broadway. Highly recommend!

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Indigo Nashville

By

July 16, 2017

club

Staff was incredibly helpful, over the top nice and that was appreciated, when giving ideas of things to do around town.
Overall, restored old bank building, very well done.

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Pleasant Surprise

By

July 16, 2017

platinumelite

The Hotel Indigo must be one of the top-rated in the IHG family of properties. This property is noticeably above the other IHG properties I have stayed at in the U.S., and Europe. The check-in and check-out procedures were very friendly and professional. Two employees that deserve special recognition are Alfred and Heather, from the front desk staff.

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Quiet, large bathroom, great shower, comfortable bed

By

July 16, 2017

The room was very nice. Glad to have coffee pot. Was surprised there was no in room safe or refrigerator for the price of the room. Overall, room was comfortable , clean and quiet and great location.

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Great property and location

By

July 14, 2017

club

If you are looking for a more modern hotel, this is for you. Great location, with a short walk to ask the fun downtown Nashville has to offer. Staff is professional, warm and helpful. Rooms are cute and comfy. Fitness center is a bit small, but the equipment is new, and there's enough options to get in a good workout.

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Overall a nice place to stay

By

July 13, 2017

First off, the staff is great. Everyone was very friendly and helpful. The room wasn't as nice as I had hoped but everything was CLEAN (except for one strange spot on the bathroom wall of our first room) . When we arrived our room was HOT! We immediately lowered the temperature and went out for a walk to let it cool off. When we came back, the room was still HOT! I called the front desk and was told engineering would come up and check things out. Engineering came up and did their thing. The room was still hot at this point but had come down about 2 degrees, so, we went out for an event and dinner. 7 hours after our arrival, we come back to a room that is still 74 degrees when the thermostat had been set at 65 for several hours. At this time, I was finally able to convince the front desk that we needed a new room. So, at about 10:30 or so we had to pack up our things and move to a new room. After that, all was good.

The lobby area/environment is excellent! I love that there is live music and we were treated to free drink passes upon check-in.

One note -- Please add a towel bar near the shower! There were hooks in a place nowhere near the shower so the only place to put my clean towel was on the floor!

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Great place to stay

By

July 13, 2017

club

Location is excellent ! Food and music ! And cookies ! Staff was informative and helpful

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