Rated 4.6 out of 5 by 394
Rated 5.0 out of 5.0 by Tor2123 Great location, comfortable room
Our family stayed at this hotel the night before Memorial Day. The hotel was easy to find from the interstate and the front desk staff very friendly. The room is large and modern with comfortable beds and a large bathroom. The entire room was very clean. The only negative about the room was the bathroom toiletries. There was only one roll of toilet paper, very small bottles of shampoo and conditioner, and 3 towels/washcloths. Even though we were only there one night, this was not enough for a family of four. Front desk staff was helpful to remedy this
When we went downstairs for dinner, we waited for the server to acknowledge us for at least five minutes. When she finally did approach us and we asked if there was a kids menu, she stated there was not. Very unfortunate for a really nice hotel to have slow restaurant service with a limited menu. The size of the restaurant was also very small; very few tables were in the place.
I am always hesitant about valet parking but the staff was great. The parking is right behind the hotel and secured behind a gate. We took to trolley car to the WWII museum on Memorial Day (our day of checkout) and we were able to load our luggage in our car and keep the car there until that afternoon with no headache or additional charge. Great customer service!!
We would definitely stay here again due to the convenience, comfort, and overall friendly staff.
May 30, 2015
Rated 5.0 out of 5.0 by bluecrab Interesting design
Comfortable room, friendly staff. Were not able to fix issues, but were polite.
May 29, 2015
Rated 5.0 out of 5.0 by P. Don Convenient Garden District Hotel
The location is perfect for exploring New Orleans. The Staff was very friendly and helpful
May 29, 2015
Rated 5.0 out of 5.0 by CindyfromBradenton Nice stay.
We had a nice stay in this Garden District hotel. The room was modern
May 29, 2015
Rated 5.0 out of 5.0 by CALIFORNIA KING FUN ROOM, FREINDLY STAFF, GREAT LOCATION
STAFF WAS ALWAYS HELPFUL AND COURTEOUS
THE LOCATION WAS JUST RIGHT ,
NOT TO CLOSE
BUT YET CLOSE ENOUGH TO THE ACTION
WOULD STAY HERE AGAIN IN A HEARTBEAT.
SEEMED NEWLY REMODLED AND WAS VERY CLEAN AND HAD A GREAT VIBE.
THE LARGE SHOWER WITH THE SPRAY WAND
WAS THE BEST FEATURES IN THE ROOM.
STAN THE MAN
May 28, 2015
Rated 4.0 out of 5.0 by swimmer53 super clean, comfortable room, great sleep
The maid service was excellent, they were cheerful, helpful and kept everything clean.
The smell in the lobby was so strongly perfumed and flowery, my nose itched and head hurt. We had to drink/eat outside since it permeated the bar/restaurant area.
The valet service was the worst I have ever encountered. Somehow, he was either away from his post or so involved on his phone, he completely ignored the guest. When finally asked to do anything, crummy attitude.
One of the chicks at the desk was helpful and friendly if approached directly at the desk, but a couple couldn't even answer questions about the area. No one at the desk ever looked up from their phone or the desk to say hi or be friendly. For those prices, I was shocked at the quality of service. Thank goodness the rooms were clean and comfortable, although not quiet to noise in the hall or other rooms. Loved the pebbles in the shower!!
May 26, 2015
Rated 1.0 out of 5.0 by Franklin 243 Verry poor
Very poor and overpriced. Housekeeping was very bad. Front desk and management were not responsive until a waiter overheard us discussing our problems at breakfast. He sent the assistant manager to our table to find out what the problems were. Bob, the assistant mgr. immediately had our room cleaned, fresh towels delivered and offered to buy us breakfast. Quite a change from what we had experienced up to that point.
May 21, 2015
Rated 5.0 out of 5.0 by Li334 SECOND VISIT
This was the second time I stayed at the Hotel Indigo Garden District and was equally as pleased as I was the first time. I would stay there again - and, based on my experience here, I would not hesitate to try another Indigo property!
May 20, 2015