Rated 4.5 out of 5 by 53
Rated 5.0 out of 5.0 by Martie99 Nice Hotel
The staff was great. The location is in the heart of Newark. This makes parking tough! The valet parking service is great but a little cumbersome. The room was very nice. Great styling in a great building. The church clock next door can be a little loud but, it is also kind of neat. The bar/restaurant is quite nice.
April 23, 2015
Rated 4.0 out of 5.0 by Redwine Rick Great potential
Indigo offers a sophisticated and contemporary hotel experience - something a little different than run of the mill hotel chains. Love the restored aspects including exposed brick and girders.
Not a fan of the concrete bathroom floor - understand it is "hip".
Hotel staff superb. Hotel is working to fix its ride service offering, as I understand it.
Rooftop bar has potential - big and outdoor seating with one side view of Manhattan. But one bar tender with no help doesn't cut it - and noise abatement efforts are needed due to hard wall/ceiling surfaces.
Alva restaurant menu - food and bar - offer great choices and meals are wonderful. Service is slow - not sure if serving staff or slow kitchen. Management needs to look at this operation as it affects a hotel guest's overall view of the stay experience.
April 21, 2015
Rated 3.0 out of 5.0 by Over Easy Somewhat disappointed
The design and the layout of the hotel are excellent - very attractive, contemporary, and comfortable. But the hotel is still a bit rough around the edges. First, I was told that while the hotel doesn't have a shuttle between the Newark airport, the hotel will provide taxi service from the airport. However, when I arrived at EWR, the hotel desk clerk told me that I was on my own for transportation. Some back and forth ensued, and the problem was finally settled as I had been originally told. Taxi service from the airport to the hotel is really a luxury and if the hotel decides to make this practice standard I would be more than happy to book my future stays at The Indigo Newark. Second, the hallways are all made of hard materials that do not soften the sounds of people walking, talking, and, worst of all, slamming their doors shut. Better sound-absorbing materials around the doors and in the hall ways might make a great difference. Or perhaps training guests to simply close the door rather than allowing it to slam shut would also help (although probably an impossible task).
I hope things get better. I'd love to make this hotel a home-away-from-home. There are really many wonderful things about it.
April 21, 2015