Rated 4.4 out of 5 by 67
Rated 1.0 out of 5.0 by PreetiBidwai Poor Service with unknowable staff
If you are looking for boutique hotel I would not recommend this property to anyone. . The services what they offer is not up-to boutique hotel. I stayed here for one night .I checked-in late at night. They charged me for late night check in. The night auditorwas not able to answered about local information. Also the lady on desk was very unfriendly. The room was smiling with paint . The coffee maker was covered by dust all round. The washroom floor was smelled like paint everywhere. I requested her for late check -out and I was ready to pay. She denied and when I asked for manger.She replied she is the manager and when I explained her that I am IHG member can you please extend my check-out as my flight is in evening ? she replied me in very unfriendly way. There is no personalized services to guest. Only its look good in picture. There is not great amenities in hotel
May 18, 2015
Rated 4.0 out of 5.0 by nothing73 Attending a conference close by
Generally good hotel, but the neighborhood is bad.
May 17, 2015
Rated 3.0 out of 5.0 by SJRamz Friendly staff - excellent rooftop bar
The staff was very helpful and friendly. The bar on the roof gives a nice view of the sunset and the NYC skyline. Room was clean. Hotel rooms are noisy because of the concrete floors, the exposed bricks and columns, and the street traffic. Bring earplugs. Concrete floors are also hard on your feet, but easy to keep clean.
May 14, 2015