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Hotel Review
Guest Reviews
Hotel Indigo Ottawa Downtown City Centre

Hotel Indigo Ottawa Downtown City Centre

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 701 reviews
92%
Recommend This Property

Ratings Breakdown

701reviews

  • 5 Stars
    421
  • 4 Stars
    198
  • 3 Stars
    44
  • 2 Stars
    26
  • 1 Stars
    12

Friendly staff, Very Comfortable Room

By

January 15, 2017

club

I live in the area outside the city but decided to book a hotel room downtown to avoid the long drive home in a big snowstorm. I was so glad I did.

The staff were friendly and helpful and the room was very comfortable.

There were renovations going on in the lobby but I was very pleased with how clean it was in spite of the work.

I would definitely recommend this hotel.

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Plesantly surprised

By

December 29, 2016

We had stayed at this hotel five years ago and had a good experience, but this past visit was really exceptional. The staff was SO wonderful and friendly. They really did make our stay extra special. Our only real complaints were that the rooms are getting a bit tired. Lighting in the bathroom was terrible, particularly for applying makeup. Overall the rooms were clean and comfortable but are ready for an update (which is int he process of happening in the upcoming year I believe).

We didn't have high hopes for the restaurant but wanted something quick and easy. What a pleasant surprise it was! The food was excellent as was the service.

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nice place

By

December 27, 2016

Front and center are the friendly staff. at leas my room had problems with temperature regulation, but was otherwise nice. great location, but restaurant food was sub-par.

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Great Hotel in Downtown Ottawa

By

December 24, 2016

platinumelite

Having stayed in most major hotels in DNTN Ottawa, have to say that Indigo stands apart with great service and attention to detail.... nice refreshing deor, good ameneties. Great Overall Package !

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Overall impression

By

December 21, 2016

Excellent boutique feel and vibe - front desk staff were excellent in all aspects

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Great service, a wonderful night's sleep

By

December 21, 2016

This is a terrific hotel for the price. Staff are courteous and offer high quality service. The beds are super comfortable. Location is perfect.

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Great Service and very clean

By

December 19, 2016

club

One of the best experiences staying in a Hotel from start to finish!

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Wonderful place to stay.

By

December 13, 2016

The over-all stay was wonderful and very comfortable. We would enjoy staying here anytime, the staff and surroundings made us feel welcomed and at home.

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great front desk staff

By

December 12, 2016

club

Super friendly folks. Treated everyone in a friendly way and always ready to lend a hand.

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Great location and friendly staff

By

December 07, 2016

platinumelite

Basic amenities but outstanding location and very friendly service.

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Good service and value

By

December 06, 2016

club

The wood floors and showers are always a draw. The Hotel Indigo has been my main destination for business for years. The hotel still appears current although I was a bit disappointed with the bedding during my last visit. I would recommend it to other travellers.

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Cozy place for a short getaway

By

December 06, 2016

club

This place is great! Friendly front desk folks gave good recommendations on food both times I have visited here. The rooms are comfortable and clean and the location can't be beat!

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