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Hotel Review
Guest Reviews
Hotel Indigo San Jose Forum Costa Rica

Hotel Indigo San Jose Forum Costa Rica

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 70 reviews
88%
Recommend This Property

Ratings Breakdown

70reviews

  • 5 Stars
    42
  • 4 Stars
    21
  • 3 Stars
    3
  • 2 Stars
    3
  • 1 Stars
    1

El servicio es bueno

By

2015 八月 03

club

Me senti a gusto el servicio y la atención es adecuada, al final recibi una sorpresa en el precio de la habitación me incrementaron la tarifa a partir del segundo día lo cual me parece incorrecto, adicionalmente no me dieron la tarifa preferencial previamente acordad con P

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Bueno pero mala atención al cliente

By

2015 七月 31

El hotel es muy bonito y las abitaciones acogedoras. Pasamos nuestra noche de bodas aquí por cortesía del salón de eventos donde celebramos la boda. Pagamos por realizar un late check-out hasta las 6pm, sin embargo en la mañana entraron a la habitación (estando nosotros adentro) dos veces sin siquiera tocar la puerta. Después de la primera entrada pusimos el cartel de "No Molestar" pero no sirvió de nada. Luego a la 1pm nos llamaron por telefono para preguntarnos porque no habíamos salido y después recordaron que pagamos extra para salir tarde. A las 5 pm volvieron nuevamente a entrar a la habitación sin tocar la puerta. Es el colmo que no notifiquen al personal del estado de las habitaciones y sus clientes, y que después del primer incidente no puedan ponerse de acuerdo, sino que nos incomoden nuevamente en nuestra noche de bodas.

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Great Location

By

2015 七月 15

club

Location is perfect for me as there are a lot of restaurants in the immediate vicinity as well as supermarket and fresh market. Easy to get to most of San Jose from this hotel. Staff were friendly and hotel was getting a facelift which was needed.

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Muy bien

By

2015 七月 15

club

Excelentes cuartos, cuando este totalmente remodelado sera un buen hotel. Los cuartos son amplios, las camas muy cómodas así como las almohadas.

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Excelente ubicacion

By

2015 七月 09

Un hotel ubicado en la zona gastronomica de Santa Ana. Hay todos tipos de restaurante hasta de lugares como Vietnam. En taxi cerca de todos los lugares de la ciudad. Tal como Multi Plaza y el teatro Nacional..

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Excelente experiencia

By

2015 七月 06

Muy buena experiencia de viaje de negocios, donde el personal ha sido muy atento y cordial.

La cercania con los centros de comidas es muy Buena, porque existe una gran variedad para elegir.

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Esta en remodelacion

By

2015 七月 03

club

Hasta que no terminen la remodelación mejor no deberían de brindar el servicio, o mínimo cobrar a la mitad la tarifa porque deja mucho que desear que no funcione el Gimnasio, que no tengan restaurante ni bar, y que afuera de la habitación no puedas abrir las cortinas porque hay gente trabajando afuera de tu ventana, y todo desde la entrada y la recepción esta en obra y sucio y con polvo y olor a pintura fresca, me decepcione mucho del hotel, yo esperaba mucho mas y la verdad estuve mas cómodo y agusto en los hostales donde me quede el resto del viaje.

Posted byHotelStaff
2015 七月 06
Estimado Huésped: Muchas Gracias por su comentario es muy valiosa para nosotros. Estamos en proceso de reparaciones, para brindarle a nuestros clientes un mejor producto, mas fresco, renovado, con grandes mejoras y variedad en el nuestro servicio. Vamos a trabajar muy fuerte, para que nuestros futuros clientes, perciban nuestro servicio personalizado, el cual nos destaca. Esperamos que en futuras reservaciones, nos brinde una segunda oportunidad, para renovar el malestar que tuvo en su estadía y podemos manifestar le una estadía memorable. Para nosotros su lealtad como socio es de suma importancia, nos gustaría brindarle, 15 mil puntos para que los disfrute, ya sea con su familia o en su viaje de negocios. Agradecemos su comentario y nos disculpamos por el inconveniente causado. Gracias, Rebeca Romero Guest Relations
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Nice Hotel - Where is the Ice Machine/Microwave??

By

2015 六月 16

club

Overall a nice hotel. Would've been nice to NOT have to ask the front desk for Ice every single day. And would be nice to have a microwave for the public to use in the lobby at least.

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Staying for Business

By

2015 六月 15

club

Hotel Indigo is a good value. Staff is very polite and rooms were clean. Breakfast was a good value included in the price of the room. The only negative is there didn't seem to be much of a social scene in the common area in the evenings, however, it is located so closely to so many restaurants and bars in the neighborhood it is easy to walk around and find something to do.

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Very nice and reliable service

By

2015 六月 08

club

We stayed there for one night. The Hotel is very nice, rooms were clean, beds are excellent.

The best was the very nice staff, which took care that our booking was postponed one day, because our flight was delayed. No extra Charge, althoughwe could not notify the Hotel in time.

Thank you so much!

Peter

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Excelente Relación precio valor

By

2015 六月 06

Excelente Hotel, buena ubicación, cerca de restaurantes, Supermercados, bancos, centros de negocio, centros comerciales, salidas a autopista. Habitaciones muy cómodas y un excelente y muy amable personal, te hacen sentir muy a gusto

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Business Trip Stay at Indigo

By

2015 六月 03

Staff were friendly and very practical hotel. However, they could improve on bathroom amenities and free drinking water refresh at the hotel room daily, just a minor comment though.

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