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Hotel Review
Comentarios de los huéspedes
Hotel Indigo Albany Latham

Hotel Indigo Albany Latham

Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
92%
Recomendar este hotel

Valoración general

4.5

en base a 782 opiniones
92%
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Ratings Breakdown

782opiniones

  • 5 Estrellas
    527
  • 4 Estrellas
    170
  • 3 Estrellas
    41
  • 2 Estrellas
    28
  • 1 Estrellas
    16

Quick stop after the track.

By

26 julio 2017

club

We needed a place to crash after a day at Saratoga Springs Track. Knowing I had a train to catch the following day I selected the hotel as a middle point between the two locations. Having stayed here before I knew that I could expect friendly staff, quick check in, and a nice clean room.

When we arrived around 10pm our check in was great. I was acknowledge as an IHG member, told about wifi, free drinks, and extra pillows I requested. Great service.

The room was a different story. Neat and tidy but things were dirty. Shower curtain, glass cups, shower tiles, curtains all needed some love. When at a discount hotel for a place to crash this would be a normal site. Hotel Indigo should not be one of these hotels.

Now since it was already late, I chose to let items I mentioned slide. I also did not inform the staff to give them the opportunity to fix the problem.

Would I stay again? Yes. If the place still doesn't meet my expectations of clean...than it would be my last.

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Great overall experience!

By

26 julio 2017

club

VERY hospitable Staff. Rooms were wonderful...from the decor to the size and cleanliness. We had a great, restful experience and look forward to coming back!

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great room

By

24 julio 2017

club

excellent service. The shuttle service was wonderful.The restaurant was a great place to eat and the prices were reasonable.

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My favorite hotel!

By

24 julio 2017

The staff is always friendly and so nice. The rooms are always clean and inviting. Staff is always accommodating when there is any issue or require a later check out. I only stay at this hotel when in Albany which is usually 1-2 times a month for the last 2 years. I would highly recommend this hotel!

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Nothing special

By

23 julio 2017

club

Stayed here on a business trip. My only complaints were no fridge in the room and no continental breakfast or voucher to hotel's restaurant for breakfast. The floors in the room were a cheap laminate, didn't give it a cozy feel. Also a lot of noise from the highway and airport being nearby. If it was my only choice, I'd stay here again, but wouldn't go out of my way to stay there.

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Recent stay July 2017

By

22 julio 2017

Hotel and room are very nice and clean. The AC unit in my room was excessively loud and very annoying to the point of shutting it off.

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Nice exceptionally clean room.

By

22 julio 2017

platinumelite

We were very pleased with the exceptionally clean room and an overall great experience.

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Great Hotel, but staff needs refresher in customer service

By

21 julio 2017

club

The room was great fir the price paid. Staff at the front desk for check in did not come across as welcoming.

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Mr

By

19 julio 2017

Clean rooms, nice location convenient to highway and mall/restaurants

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Great Location

By

19 julio 2017

platinumelite

Great location very close to the airport but you do not hear the planes...new facilities. Close by to dining options and other shopping alternatives.

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Good Stay

By

19 julio 2017

club

My husband and I stayed at the Hotel Indigo for a night rather than drive back to Connecticut after a family picnic. I was very pleased with the room, which was large and bright. We had a snack in the hotel bistro (as well as breakfast the next morning) - very fresh farm-to-table food. The only problem encountered was that the room was warm and, as many reviews have mentioned, the blower for the AC is very loud - and it didn't appear to cool the room that much as we couldn't get it below 72 degrees. I also wish that the pet fee was a little more reasonable ($75 one-time fee is great if you're staying three or four days - not so great for one night). Nevertheless I would stay here again as I found it very pleasant.

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Comfortable and good service

By

19 julio 2017

club

It's close to the highway. When large construction machine/vehicle passed by, it can be a little bit noisy at night.

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