宾客评论
我们收到的每一条评论和打分都会经过验证，以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
90%
推荐此酒店
整体体验 4.5
90%
推荐此酒店
|
相册open
阿什维尔市中心 Candlewood Suites 酒店
49 Tunnel Road
阿什维尔, North Carolina
28805
美国
入住：3下午
退房：11上午
最低入住年龄：18
阿什维尔市区 49 Tunnel Road
I could live there
ByTraci
2024 九月 13
Everything we needed and then some. Felt like home, only downsized.
Clean, warm and welcoming
ByMaryS
2024 九月 11
The staff were warm and welcoming. The rooftop bar was a delightful way to spend the early evening unwinding. The property was very clean and the rooms have every amenity needed.
Luxury with out the high cost
ByRunnergirl
2024 九月 10
Staff was great. Clean new facilities. Rooms with luxury details.
Excellent Stay Comfort of Home
ByGeri
2024 九月 08
This was one of the best hotel experiences we have had. Excellent staff. Alex, Tulsi, and Celeste were especially kind and helpful. We extended our stay by three nights because we didn't want to leave, lol. The roof top deck is AMAZING!!... please keep this open!! It was a bit of heaven and so relaxing.
The beds were very comfortable. My husband and I slept 8 hours and woke up so rejuvenated!!
Located near downtown Asheville and many wonderful restaurants, like The Cornerstone.
We were able to walk next door to Ingle's grocery's to purchase items and make breakfast and several delicious meals with our fully equipped kitchen. What a blessing you all provided a dishwasher, refrigerator and garbage disposal for your Guests too. How considerate of you!!
The rooms were spacious and the bathroom included body wash, shampoo and conditioner dispensers inside the shower. There was even a spacious closet with an iron and ironing board.
We thoroughly enjoyed our stay. Your hospitality, comfort, amenities and kindness deserves 10 stars
️️️️️️️️️️
We will be back soon for a longer stay.... our new home retreat away from home
Sincere regards,
Chris & Geri Crooks
excellent stay
通过黛比
2024 九月 07
Enjoyed our stay and the location was great. Close to everything
Good rooms and comfy beds
ByDJRak
2024 九月 04
Rooms were clean and comfortable. Bathroom had little water pressure. Hotel was clean and cozy.
Staff was uncaring and not personable. Candlewood cupboard was barely stocked and had very little options. Coffee was not good.
Dishonest policies and unauthorized charges on my card
ByViorica
2024 九月 04
Unprofessional staff , terrible pet policy are just the few issues we had encountered at this hotel . Today I discovered that I have been charged another 40 dollars on my card. I don’t recommend this place.
很棒的酒店
ByTflat
2024 九月 03
I had never stayed at Candlewood before but being an IHG member I decided to try this location in Asheville NC. AND I couldn’t be more pleased with the friendly staff, accommodations, and cleanliness of the room. I will definitely be locating and staying at more of these Candlewood locations and of course other IHG facilities
Great Asheville Stay
ByJesseB17
2024 九月 03
This hotel is amazing, and is worth the visit if you’re in the Asheville area. The room was comfortable, bathroom was great, and the beds were excellent. The rooftop bar and lounge was a wonderful place for views and ambience!
Clean, comfortable, and very pet friendly.
ByCincyCats
2024 九月 03
Took our dog to our first Asheville visit. Room was very clean and bed was very comfortable. The hotel is super pet friendly and our dog enjoyed joining us on our stay. Will definitely stay here again and would highly recommend to anyone with a dog visiting Asheville.
Card charged 3 hours prior to check in without notification
BySteph
2024 九月 02
I reserved this room a few weeks in advance, and used a card with a low limit to reserve it to prevent any unauthorized charges. I received a call at noon, 3 hours before check in, advising me that the hotel had prematurely run my credit card and it declined. The staff member informed me that I had to provide my card information over the phone, or show up my 3pm, or my reservation would be canceled. We had to cancel a reservation to come to the hotel instead. I was advised that updating my card info online wasn’t an option. The staff member also said they couldn’t confirm whether or not the room was ready or reserved until I provided them with my card info. We rushed over to the hotel and spoke with Alex who stood by the phone call, and came across as very condescending and arrogant. Her demeanor only changed when we asked whether the online policy advised of charges in advance of arrival. She said that it should, and upon checking it did not. We followed up with a manager the next day who offered her apologies, but also stood by the behavior, and failed to realize that she was encouraging her staff to engage in behavior that goes against their written legally binding policies. The email I received advised that I would be billed for 1 day in the event that I didn’t show up by 6pm the day of check in. Nothing in relation to being charged sporadically at the decision of hotel staff. We also overheard another guest ask whether or not they would be double charged as they received a charge before arriving. The practices of this hotel don’t seem ethical. I will be following up and filing additional complaints.
Very clean
ByPoland
2024 九月 02
I always enjoy my stay at candlewood love the laundry room my kids really enjoy going to the pool and jacuzzi the lounge on the 6th floor was really nice only one lady was kind of pushy about tips but besides that everyone else was amazing thank you for the stay