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Candlewood Suites Birmingham/Homewood

400 Commons Drive

Birmingham, Alabama

35209

United States

入住:3下午

退房:11上午

最低入住年龄:21

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Birmingham/Homewood 400 Commons Drive

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.5

基于 562 评论
91%
推荐此酒店

Ratings Breakdown

562评论

  • 5 星级
    418
  • 4 星级
    85
  • 3 星级
    19
  • 2 星级
    16
  • 1 星级
    24

Not a good place to stay.

By

2022 九月 21

This location is currently under construction. Lots of dust in the air. Parking is not adequate for this hotel. Needs better management. Housekeeping needs to do a better job. They only clean rooms once a week.

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Decent comfort and adequate price

By

2022 九月 11

Overall, the hotel and room was decent, at best. You get what you pay for. The beds were just OK as far as comfort goes. The room itself had patched up holes and was very thin, to say the least. Pretty clean in general. My only real complaint is that since I'm a IHG member, I thought I could at least get a bottle of water. The attendant acted irritated and unresponsive when I asked her for one.

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Renovations prove investment in property

By

2022 八月 26

No issues with stay. Will consider in future. Current renovations were not bothersome to my experience and should indicate a high level of service in near future.

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Beds were very soft

By

2022 八月 22

Overall visit was ok just the smell and pillows were hard

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Horrible experience

By

2022 八月 14

I'm recommending to my company's corporate office NOT to allow any company employees to be booked at this location the management staff is extremely lacking in customer service skills and problem solving there were many issues that never got resolved and forced us to look for accommodations elsewhere

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Great service and friendly, helpful desk staff.

By

2022 八月 08

I experienced great customer service and a friendly, extremely helpful desk staff when I checked in & every evening when returning from my work day. This is the only hotel I stay in when I visit Birmingham

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Very helpful

By

2022 八月 03

They did an excellent job taking care of my sister upon arrival. This room Was booked by me for her as she traveled from Oklahoma to her new home and job in Florida

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Comfy beds and fabulous front desk staff

By

2022 八月 02

We stayed 2 nights at this hotel due it being pet friendly and our older dog had to travel with us. I want to start off by saying that every single person I came in contact with at the front desk was helpful, friendly and overall outstanding. Although it didn't come up in the system that I was a rewards member, the young lady corrected it and recognized it almost immediately. The staff greeted everyone, helped out when we needed items, and gave our dog treats (which she loved). The beds were super comfortable and the blackout blinds kept the room nice and dark in the morning. We slept well despite the renovation happening a couple doors down.

The biggest drawback to our particular room was that it was not very clean. We were not in a remodeled room, but the refrigerator had about 2 months worth of dust on top of it, there was a cap from a previous guest's used deodorant on the floor in the living area, and hair on the door and in the sink in the bathroom. I did not complain as we got in late after a long day of travel, but as someone who prefers IHG hotels and understands the standard, it was disappointing. Due to the renovation, there was very little area to walk the dog, but we made that work.

Overall we had a good stay and would stay again if we're back in Birmingham.

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Work in progress.

By

2022 八月 02

Renovation underway. May be the reason for congested parking lot. Clean overall. Reasonable rates.

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Great setting and good space for 2 people to have their own space.

By

2022 七月 31

I was suprised and overjoyed with my stay at the Candlewood Suites, the facility was clean, smelt great, great staff and the appropriate tools I need to prepare meals and enough space for 2 people to have their own space. We did only have 1 remote, but that was minor compared to coming in to a pleasant staff after a 12 hour drive. Thanks

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Poor service

By

2022 七月 31

Front desk clerk could use some remedial customer service training , also some one need to address parking the clerk told me to park on the street 2 miles from the hotel and every other IHG hotel I stayed at 1300 hours was late check out.

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Will be nice after construction has ended

By

2022 六月 30

There was a lot of construction going on throughout the day. That made it a little difficult to relax. There were signs once we arrived indicating that construction was ongoing, but advanced notice should have been given.

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