Rated 4.0 out of 5 by 264
Rated 4.0 out of 5.0 Service is very good
All the staff are very polite and helpful and surprisingly their English are also good....
August 26, 2015
Rated 5.0 out of 5.0 by Deepacs22 Membership and Stay
Stay was excellent. Would recommend and also would like to come again.
But about membership, i have been holding a membership since 2007 but i could not login as i had forgotten the password, but your team, could not help me recover the password or to activate the account for me due to which i had to open this new account to do a booking under a new account.
The service from the customer support was not effective.
August 25, 2015
Rated 4.0 out of 5.0 by JezzaInSingapore Great service, property needs maintenance
One of the better hotels in Batam. Pick shuttle, staff service were all very good.
Room was a good size and well maintained for the age of the hotel (15 years).
Maintenance of the pool area including litter pickup, emptying of bins, busing used plates away, could all do with improvement.
August 21, 2015