Rated 4.2 out of 5 by 284
Rated 1.0 out of 5.0 by Zach1793 Unpleasant stay
I usually don't write many reviews (good or bad) but wanted to write one for this stay since it was one of my worst overall experiences that i have had to this day. The rooms were ok but nothing exceptional. However, my card was charged twice and when i was still there they told me to wait a few days and the charge would clear since it was just pending. It has now been over 3 days since the charges were posted and both of charges are still showing up. I would understand if they charged me twice for my stay ( things happen and they could have ran the card twice on accident) but they didn't, they charged it for two different amounts. So they technically ran my card without my authorization and instead of trying to fix the issue, they are telling me to contact my back and the bank will clear it since i should have only been charged once. I will wait a few more days and see if they refund me the money that was taken out without my authorization, if not, corporate will be hearing from me.
September 8, 2016
Rated 5.0 out of 5.0 by rantrautman Quick Stay
We stayed at this Candlewood Suites for a quick stay as we had an early flight to catch. I'm always impressed with Candlewoods and this one is no exception. The front desk staff was amazing, friendly and very welcoming.
August 1, 2016
Rated 5.0 out of 5.0 by sld707 Wonderful Suite and Accommodations
I stayed at the Candlewood Suites Lake Mary while searching for more permanent housing in the Orlando area. I loved the suite and it was very comfortable (queen sized bed with a recliner next to the bedside table). The nice sized kitchenette was great, and the complimentary coffee during my stay was a very nice addition. I loved the arrangement of the room, the large table and desk type chair with a regular chair, the HDTV atop the large chest of drawers, the large and roomy bathroom, and the nice sized closed-in closet area, too.
The staff was also very friendly and helpful,and I very much enjoyed my stay. The privacy was excellent, too. It reminded me more of an apartment complex than a hotel.
July 23, 2016