Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
92%
Dieses Hotel empfehlen
Gesamterlebnis 4,6
92%
Dieses Hotel empfehlen
|
Meine Aufenthalte
Sie sind bereits Mitglied bei IHG® Rewards Club? Melden Sie sich an, um Ihre bevorstehenden Aufenthalte anzuzeigen.
Willkommen zurück, __firstname__! Bitte melden Sie sich an, um Ihre bevorstehenden Aufenthalte anzuzeigen.
Willkommen zurück, __firstname__! Es sind derzeit keine bevorstehenden Aufenthalte vorhanden.
Ein bevorstehender Aufenthalt fehlt?
Willkommen zurück, __firstname__! Sie haben __totalstays__ bevorstehenden Aufenthalt.
Willkommen zurück, __firstname__! Sie haben __totalstays__ bevorstehende Aufenthalte.
Sie suchen eine Buchung bei Regent Hotels & Resorts?
Great service and comfortable room
ByScott
13. November 2019
We were greeted by warm and welcoming front desk staff. The room was extremely clean and comfortable.
Great Hotel, Horrible Staff
ByRaya
08. November 2019
The hotel itself and what it offers is wonderful, but the staff are the most unhelpful and unprofessional people I have ever met. They refused to allow early check-in, even when the site promised that that could be arranged for an extra fee. They lied about availability of the room, when i tried to extend my reservation. And even when, i went back online and booked a separate reservation for the same type of room and provided them with the reservation, a day before, I was still harassed and asked to leave the room repeated, becasue the person who had been on duty had not processed my new reservation.
When asked about weekend cleaning, I was told to make a request, which I did and yet no one showed up.
In my opinion, if you can overlook the unhelpful staff, you might enjoy your stay.
and the manager was to busy to show up when we requested his presence. Great hotel. Horrible staff.
Very nice experience.
ByJoyce
06. November 2019
Wonderful stay,great bed and linens,great breakfast,very modern kitchen with all amenities. Televisions great. Clean rooms. Pleasant helpful staff. Would like to see bathroom sink area more private. And updated carpeting. But I’d do it again.
1st impression not good
ByKHVB
05. November 2019
Booked this hotel and I was excited until check in. Normally pleased with this brand. I would not return or recommend it. From beginning to end it was an episode of “it’s not our problem, it’s your problem”. I booked a double room and got a single. No linen for pull out couch. They purposely removed it from the rooms because of large bookings per the front desk. They never attempted to get linen only blankets and a single pillow. Breakfast wasn’t properly stocked. Entire stay was completely disappointing.
Makeup on my sheets
ByTiSherril91
30. Oktober 2019
There was makeup on the bed sheets and pillows when I went to get in the bed. Very unsanitary
Overbooked and under staffed
ByShamekia
30. Oktober 2019
Beds were itch, bathroom was not clean, no towels, no remotes, check in took 30 minutes
Great service
ByScorpion Gal
30. Oktober 2019
I was very pleased with my stay. The room that I reserved was not available when I checked in but I was able to get an upgrade free of charge. I would definitely stay in the establishment when I visit again!
Weekend stay.
ByBobC
29. Oktober 2019
The staff was very friendly and helpful. Rooms were clean and comfortable. The complimentary breakfast was great.
Nice Atmosphere
ByFirebird
28. Oktober 2019
The Staybridge has undergone a few changes since I last visited and stayed. This time was for a brief stay and the check-in process was not bad at all. The front desk personnel were pleasant and helpful with clarifying questions. The room itself was nice and clean. It was spacious enough to move around and have people visit. The linens were well maintained and the comfort level of the bedding and living space god.
Overbooked
ByShamekia
28. Oktober 2019
I was in town from Georgia for a funeral from 25-27 Oct 2019. After driving 9 hrs with 3 kids, upon arrival I was informed that the room I reserved was unavailable because the hotel was overbooked. It took 30 mins to get checked in, there were not enough towels/rags and I had to call the front desk 4 times to get comforters for the pull out couch. The next day when I switched rooms, there were no towels/rags and I had to take remotes from old room to new room because there werent any in there.
Superior Cust.service, beautiful hotel with great amenities.
By61lauren57
27. Oktober 2019
My experience from check-in to check-in was smooth sailing, I highly recommend this hotel. They have a great breakfast and have dinner monday thru wednesday, I really enjoyed both. The entire staff was courteous and professional. The young man that checked me in provided superior customer service, (sorry that I cannot recall his name).
A Great Place to Stay
ByRobinjap
25. Oktober 2019
The staff here are incredibly kind and helpful.
The breakfast was plentiful and delicious.