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Candlewood Suites Houston IAH / Beltway 8

1500 North Sam Houston Parkway East

Houston, Texas

77032

United States

Check In: 3PM

Check Out: 12PM

Check-in Age:21

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Houston IAH / Beltway 8 1500 North Sam Houston Parkway East

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 316 reviews
83%
Recommend This Property

Ratings Breakdown

316reviews

  • 5 Stars
    188
  • 4 Stars
    68
  • 3 Stars
    15
  • 2 Stars
    19
  • 1 Stars
    26

Nice stay

By

12 October 2017

platinumelite

'Pretty good stay.Everything is clean and nice.Easy commute to IAH and has suttle to go somewhere else which is great.

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Nice place and convenient to tollway, but will not return...

By

04 October 2017

I have NOW learned to make sure you inspect and RE-inspect your room for ALL belongings before exiting this hotel. I stay at IHG hotels 5-7 nights per week on business. I realized a few days after I had exited this hotel that I left a few things in the room. When I attempted to email the property manager, he did not respond. I then drove to the hotel and asked that they provide me my items left behind; however, they advised there was nothing left in my room. I occasionally leave something here and there in my room, contact the hotel, and they hold for me, until I am able to return to the area; however, this hotel must have thieves working as housekeepers. I am very disappointed and will never stay at this location again. I will continue my loyalty to IHG; however, I don't appreciate their lack of concern for my items left in my room. I should have received a phone call no later than in the afternoon advising of my items left behind; however, no phone call, no contact, and suddenly my items disappeared?

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Candlewood Suites IAH

By

02 October 2017

For a business short haul stay, the rooms are adequate, clean, services are available. Restaurants are a bit far away and the delivery service was not available on one of the days while there.

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Just a mediocre place

By

30 September 2017

In need of maintenance. Bed was hard! Very Hard! Room did not get housekeeping

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Very good service

By

24 September 2017

The receptionist on front desk was very friendly and helpful, I will stay again when I go back to Houston, the only problem it was expensive than other occasions. Never the less I had a very good accommodations.

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Not for buisness travelers

By

23 September 2017

platinumelite

Location is convenient. The staff leaves a lot to be desired. The business center is useless, either out of ink, had a virus, or broken the entire three weeks. Not the kind of place I'd come to expect with IHG. Copy machine and fax out of ink 80 percent of stat.

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Just terrible don't waste time or money

By

20 September 2017

club

The shuttle was down and we were told they don't know how to help us. The pantry was empty so we had to either pay more money for a taxi/uber to get food or walk and there are no sidewalks in that towns.
When we did get there they did not have our room we booked. They did not offer to cancel the reservation tgey put my family of 4 in a room with one king bed. Our 13 year old had to sleep on the floor.
The shower had a used bar of soap in it and none of the kids channels worked on the TV.
We told the staff how unhappy we were and that got us nothing.
Ashley at the front desk got us a shuttle from another hotel for a drive back to the airport in the morning. We were supposed to get a call from the general manager and never did.

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Adjuster123

By

19 September 2017

Sharon and the GM were awesome. Sharon took care me upon arrival which and when my reservation was cancelled twice from when I was travelling from El Paso to Houston. And made me feel so comfortable during my stay, she is the reason why i will vontinue to stay at ihg properties

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Comfortable bed and clean , spacious room

By

18 September 2017

Recommend to all as a great alternative to a standard hotel.

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Great service under Harvey

By

14 September 2017

platinumelite

I stayed about 5-6 hours sleep for early Monday flight after Harvey. All airport hotel nearby were overly booking. I had a comfortable room. The staff were friendly, too. It was great service and I wouldn't ask more.

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Excellent staff

By

06 September 2017

The staff were extremely friendly and very helpful. We really appreciated the airport shuttle.

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Great Stay

By

02 September 2017

platinumelite

Great stay at this hotel. Awesome staff. Location close to the airport and to my meetings.

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