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Candlewood Suites Huntersville-Lake Norman Area

16530 Northcross Drive

Huntersville, North Carolina

28078

United States

Check In: 3PM

Check Out: 12PM

Check-in Age:18

E-mail Hotel

1 704 8953434

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Huntersville-Lake Norman Area 16530 Northcross Drive

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 202 reviews
84%
Recommend This Property

Ratings Breakdown

202reviews

  • 5 Stars
    117
  • 4 Stars
    45
  • 3 Stars
    9
  • 2 Stars
    22
  • 1 Stars
    9

Good stay, some issues but resolved and received compensation

By

21 June 2017

platinumelite

Rooms were nice, beds and bedding comfortable. Extras like coffee, tea and popcorn were delicious. Kitchen stocked well enough for minor cooking for one or two people.

Issue with the DVD player but staff bent over backwards to fix it. Other minor issues were: Was not given the room I requested on reservation, corridors were boiling hot, room thermostat on wall did not function but could adjust unit directly, corridors, stairs and front office needed vacuuming, no milk available in the shop, the lending cupboard was pretty sparse on choices, elevator clunks alarmingly upon moving, the dishwasher handle was broken but worked. Hotel seems like they are trying to squeeze savings by not fixing minor issues that people wouldn't complain about regularly.

Overall the issues were minor and probably wouldn't be noticed except by a perfectionist like me. It was an enjoyable stay and the staff was very nice and tried to fix what they could. They gave me a points refund for the things they couldn't. I would stay again happily.

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Candlewood Huntersville 2017-06-05

By

16 June 2017

Basically an overnight stay at this hotel and that was met with my approval and satisfaction.

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Great Service and Happy to Stay

By

14 June 2017

club

The hotel manager seemed to never leave from the time we checked in on Friday until we checked out Sunday morning. She was always bright and cheerful and couldn't do enough for us to make our stay enjoyable.

The room amenities were far in excess of what we were expecting. I made the reservation based on price and location. We were very satisfied.

Bed was a little hard to sleep in for 2 people. My wife kept rolling to the middle.

The only down side was the A/C was weak. It was left on 60f for the entire weekend and the room was never cold. We were even hot at some points during the night when the "economy mode" shut the a/c fan down. It must have thought we left the room while we were sleeping.

Yes, we'd stay here again. Yes, we'd consider staying at another Candlewood Suites. We're seriously considering it for next year when our oldest daughter graduates from college. The 1 bedroom suite would work perfectly for our needs.

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NASCAR Visit

By

01 June 2017

platinumelite

Nice hotel relatively clean except for bathroom. Previous tenant or maid's contact lens was laying visibly on the floor.

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Hotel Stay

By

31 May 2017

Our stay was great and the staff was awesome...We're looking forward to another stay!

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candlewood review

By

26 May 2017

platinumelite

the price relative to the room and property was in my opinion way too high.. the area outside on the hotel property did not seem secure. had I realized when I booked that this was a candlewood I would have went somewhere else. these properties do not belong in the IHG family.

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Good service but an uncomfortable bed.

By

24 May 2017

The suite is what we expected. The customer service at the desk was good and hospitable. The bed was in need of a new mattress. The location is pretty decent. It isn't terrible to walk to some of the nearby shopping and restaurants.

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huntersville

By

18 May 2017

club

this facility needs a complete renovation and update to be near competitive - I stayed because my schedule was tight and i did not wish to look for a replacement when i had already done advance reservation -

not a place i would return to or ever recommend

I expected Huntersville to be a somewhat upscale place to stay but this was definitely not the case here

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Ceo

By

05 May 2017

Clean facility good sweeping polite people location was great I'd stay there again

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Close to highway

By

02 May 2017

This hotel is close to the highway and convenient for travellers with the benefit of the amenities of an extended stay hotel.

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Did not get the suite we booked

By

16 April 2017

club

Booked a 1 bedroom suite for 3 adults. When arrived no suites available.

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Great place

By

11 April 2017

club

Excellent place to stay and clean rooms. No complaints. I would recommend it to anyone who will be in the area.

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