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Holiday Inn Resort Panama City Beach

11127 Front Beach Road

Panama City Beach, Florida

32407

United States

Check In: 4PM

Check Out: 11AM

Check-in Age:18

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Panama City Beach 11127 Front Beach Road

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1578 reviews
94%
Recommend This Property

Ratings Breakdown

1578reviews

  • 5 Stars
    1222
  • 4 Stars
    206
  • 3 Stars
    66
  • 2 Stars
    50
  • 1 Stars
    34

Great service

By

17 October 2017

club

The gentleman who checked us in late on Oct 2nd was very personable, accommodating and helpful giving me a great first impression.
CJ at the pool bar was right on the spot. The days he worked service was excellent, so I gravitated to his service area.
Patrick, I think he is the Food and Beverage Director was very nice and helpful. I saw him all over the resort, even chipping in to help, clearing the bar and waiting on customers when he saw people waiting.

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Beautiful Place, Bad Front Desk

By

17 October 2017

Got to the hotel for a free anniversary night on the beach, and what a beautiful hotel, my wife went in to check in, and we were told it would take an hour or so for them to clean our room. We were like okay, since we got there at noon and everything was still open, so we went to Ripleys Believe it or Not Museum right down the road which was interesting (a must see). Got back to the hotel went to the front desk and they said they gave away our keys to someone else. I have been a member of IHG rewards, and have stayed in many a Holiday Inn's and other hotels that are part of the chain, and this had never happened. What was weird is they give out blue bracelets to get past security at the hotel but than they give your key away to a random stranger that may be sitting impatiently in the lobby, and wants a room. Maybe consider an extra check of the IDs before giving out the room key. I asked another desk person why they didn't do that and they said that would be a waste of time, and I was like 3 extra seconds would save this hotel a lot of embarrassment. Another hour or so we came back to the front desk and they found the key. Good thing is after all this my wife and I each got a coupon for a free drink at the bar, and the free breakfast buffet, which ended up being about a $60 value. Again consider the extra check of IDs before handing out the room key, but again beautiful place, would go back there if they changed their desk security policy a bit.

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Great bar and entertainment

By

15 October 2017

club

We had a wonderful, very relaxing time here. The staff was attentive without being overbearing. We had everything we needed. The bar staff was cheerful and upbeat and fast! Loved the live entertainment!

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Great last minute booking!

By

14 October 2017

club

Kids had a blast at the pools and the beach! Easy to relax by the pool with music and entertainment on going!
Not a place to stay if you want a large room or the space of a condo.

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Family Fall Break

By

09 October 2017

We have stayed here numerous times over the last 20yrs, I was completely disappointed with the service and quality of what we endured during our stay. Room was cleaned 1 time, water leaked out of A.C. ruining items. We were told we would receive credit for those items we got at $30 resort fee taken off and 2 breakfast comps. The kids tv never even worked, sand all over our room. Very disappointed!

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Loud Music

By

09 October 2017

club

Over all experience was good. If you are looking for a quiet pool area, don't stay here. Music plays all day. There was a guy playing his guitar and singing a couple of days, it was way too loud. You could hear him over the tv in the room, we were on the 14th floor. The other days there was a DJ, played good music, not as loud. But there was never any quiet time. Like one lady said, she just wanted to read her book, but it was hard with the music blaring.

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Great for kids

By

08 October 2017

The hotel is great if your traveling with kids. My girls at the time of travel were 6 & 8, they had a wonderful time. They enjoyed the beach (the hotel has beach toys), the pool, the DJ, the night time movies by the pool and the kid splash area. The breakfast buffet in the mornings was super convenient. The beach in September is beautiful, the water is crystal clear with minimal seaweed.

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Beach Weekend.

By

05 October 2017

Excellent location.....All staff are great - outside bar staff especially !!!!

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poor value for cost

By

04 October 2017

club

Booked this hotel for family reunion of 50 people. Problems began at check-in. Nothing was explained, ie: wrist bands, parking pass, etc. Amenities were not told so we missed out on a ton of activities because were not aware they existed. We spent a lot of money for a place to sleep and use the public beach. Do not recommend this resort.

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Bed

By

03 October 2017

I went to relax and the movie playing at night. I want to go to sleep and have a king size bed. We ask but didn't have one.

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problems started at checkin

By

02 October 2017

Not at all happy with my stay in so many ways, to many to list. Will not return. Arranged a family reunion there (30+) people. At check in was not explained about parking pass, where to park (which is far away), wrist bands had to be worn. Was not told about amenities at the resort, which there are many I found out by trial and error. Beds slept horrible, mattress was lumpy and felt like 10 years old. Could list many more issues. Today I checked my credit card account, have been charged twice for the rooms. Tomorrow if it's still there, I will be in touch. Do not recommend

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Perfect place to relax and enjoy.

By

02 October 2017

platinumelite

The Holiday Inn Resort has everything you need to really relax and enjoy your stay. It has multiple pools and direct access to the beach along with various types of live entertainment and you are able to order a variety of things to eat or drink while you are enjoying yourselves outdoors. The staff is also very customer focused. Excellent place to visit.

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