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Candlewood Suites Springfield

2501 Sunrise Drive

Springfield, Illinois

62703

United States

Check In: 3PM

Check Out: 12PM

Check-in Age:21

E-mail Hotel

1 217 5225100

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Springfield 2501 Sunrise Drive

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 428 reviews
98%
Recommend This Property

Ratings Breakdown

428reviews

  • 5 Stars
    336
  • 4 Stars
    71
  • 3 Stars
    16
  • 2 Stars
    4
  • 1 Stars
    1

Great service

By

22 October 2017

platinumelite

Ihg was very helpful. We landed here unexpectedly due to an ER visit while traveling. They were very helpful. The hotel we stayed at didnt have breakfast. That was the only downside. The room had a twing of a smoke smell but everything else was great. They even helped us with a roll away since we were a last minute reservation

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Excellent stay.

By

18 October 2017

We were greeted when we checked in by Lea'Vell who is the best front desk person we have ever dealt with in our travels. He welcomed us as if we were family. He was very knowledgable and personable. He upgraded us to a king room. The room was great. Black out shades kept the light out and the bed was very comfortable. Had a good night's sleep. The room was stocked with all the amenities. Nice towels and soap and shampoo. Well stocked for a long stay.

Our only problem with Candlewood Suites is the lighting situation in the bedroom. There is a double light but it is to the side of the bed rather than over the bed. It is ridiculous. Otherwise, everything is super and I highly recommend tthis hotel.

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Love to stay here!

By

18 October 2017

club

The wife and I come to Springfield every year to run in the marathon weekend. We love this hotel! Always have had great service and a clean room. If there is anything I would wish they would change it would be that the TV s would be a tad bit bigger since it is such a large room. I am young and have great eye site but I am just thinking about the older couples and the size of the room. Other then that 5 stars easy!

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cleanlyness

By

16 October 2017

platinumelite

This hotel is new and very well kept. There is plenty of eating establishments within walking distance. The beds are very comfortable.

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Just Like Home

By

15 October 2017

The Candlewood Suites staff in Springfield are outstanding. They are friendly and always inquire if there is anything they can do to make my stay more pleasurable.

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Great value, clean and wonderful service.

By

12 October 2017

Would definitely stay here again and recommend to others.

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Clean rooms and quiet hotel

By

12 October 2017

club

The grounds where will maintain . Hotel looked well-maintained and it was clean . Well-maintained parking lot and well lighted . Front desk lady was very friendly got us checked in with her explained everything we needed to know . Room was very clean and well-maintained . Will be staying at this hotel again for our weekend getaway trip

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Candlewood suites Springfield, IL

By

10 October 2017

club

When in the Springfield, IL area I stay here because I like the rooms. The close by food establishments. I feel comfortable navigating the area.

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Outstanding service makes outstanding hotel.

By

05 October 2017

club

I have stayed in nice hotels, but the outstanding friendly and helpful greeting turned this nice hotel into an outstanding fantastic hotel stay.

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Great Stay

By

04 October 2017

Great setup for long term visit at this location. I would stay here again.

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Will not return calls to correct billing mistakes

By

04 October 2017

I have contacted IHG to correct my billing mistake, but the hotel will not return my calls, it's been over a week, with no response.
I will keep calling IHG but they just refer me to hotel.

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Great Stay!

By

03 October 2017

club

This is a place that made me wish my trip was longer! Very helpful and accommodating front desk staff. Clean, spacious and comfortable rooms.

Quiet setting and close to restaurants, entertainment, shopping.

I'd never stayed at a Candlewood property before, but will definitely consider them in the future.

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