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New Braunfels

1471 IH 35 North

New Braunfels, Texas

78130

United States

Check-in: 3PM

Check-out: 11AM

Età check-in:18

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New Braunfels 1471 IH 35 North

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Recensioni degli ospiti
Ogni recensione e valutazione che riceviamo viene verificata per garantire che le informazioni pubblicate vengano fornite solo da ospiti che hanno effettivamente soggiornato nell'hotel.
88%
Consiglia questa struttura

Esperienza complessiva

4,4

in base a 600 recensioni
88%
Consiglia questa struttura

Ratings Breakdown

600recensioni

  • 5 Stelle
    400
  • 4 Stelle
    113
  • 3 Stelle
    39
  • 2 Stelle
    29
  • 1 Stelle
    19

Last minute save

By

gennaio 29, 2021

Our apartment had flooded in town and our apartment had actually not even contacted us for a couple days, was telling us there’s no mold and patched/spray painted the ceiling. We have a 5 month old and i myself Have asthma so we definitely couldn’t keep staying there especially with tons of fans and paint fumes so we found this amazing hotel where the staff was super friendly the facilities were nice and everything seemed well maintained, we actually kept having to keep booking individual days due to not knowing when we would be able to go home and the booking and continuing of our stay was super easy and flexible and staff was very helpful with me figuring it out. Would definitely recommend this place!

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Looks good on outside. Rooms need upgrades, maintenance

By

gennaio 18, 2021

Staff were very helpful, and the outside looks beautiful. Unfortunately, the room had a torn and work chair, carpet stuck to your socks, shower had black scratches and looked terrible becuase it needed replacement, poor quality materials.

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Family friendly

By

gennaio 13, 2021

club

Front desk was friendly and amazing! There was one inappropriate set of guests but the front desk was quick at effectively addressing the situation. The room had plenty of space for our family of 4. If I had to come up with one "complaint", it would be that the ice machine in the room took a while to produce ice, but I have a strange addiction to ice water so this wouldn't even be a thought to most people. And, the front desk suggested that, should we stay again in that location, they would be happy to turn it on prior to arrival upon request. Fitness center and laundry facility were well maintained and my favorite amenities were the outdoor gas grills!

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Excellent Stay and Service at Candlewood

By

gennaio 12, 2021

platinumelite

The front desk personnel were amazing, accommodating and most cheerful.

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Great Staff, Great Stay

By

gennaio 05, 2021

My wife and I checked in and were greeted by Tasha. She was very pleasant and personable, as a Spire Elite member she upgraded our room. We found everything in good repair, it was quiet, clean, and felt safe. Hotel is very conveniently located and overall was easy to get wherever we needed to go. I would recommend this hotel to anyone that is looking to stay in the area. Say Hi to Tasha she was very friendly, and helpful during our stay.

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Very nice and convenient hotel

By

dicembre 20, 2020

The location is great, staff is professional and friendly! I highly recommend this place.

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comfortable bed and fantastic staff location is good

By

dicembre 14, 2020

club

exselent clean nice staff, friendly people very acomedating

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Good value

By

dicembre 08, 2020

platinumelite

Nice hotel with friendly staff. Breakfast setup to minimize contact with others which was great. Nice room although tv has some issues and room didn’t seem to be throughly cleaned as counters were dusty and dirty but was decent. All in all I would visit again.

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Leisure Stay with Dog

By

dicembre 01, 2020

The room and bed were comfortable. The highway noise was a little bit loud but did not keep me awake. I was concerned about barking dogs when I was in the hallway; but I could not hear them in my room.
My bathtub was slow to drain and my mirror was spotted upon arrival but I forgot to bring it to staff attention.
Would like for the remote to have a plastic sleeve over it.
The staff was extremely friendly and offered to help me when they saw I was on crutches.

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Feel like home

By

novembre 30, 2020

club

Very nice and excellent staff.
Comfortable space for dogs.
Closed to San Macos Outlets.
Quite.
Comfortable beds.

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Sub standard hotel

By

novembre 28, 2020

I would not recommend to stay at this particular hotel..... Lots of gang activity Surrounding hotel..... Customer's personal business being ran out of this hotel..... Customers pets left unattended barking for hours......

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Wonderfully Friendly Staff for Pet Friendly Stay

By

novembre 26, 2020

We had a wonderful stay traveling with our cats! The staff was excellent and all were super friendly! We also appreciated the free laundry.

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