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83%
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Esperienza complessiva 4,1
83%
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Definitely not what I expected. Luckily it was one night only.
ByMeka
dicembre 01, 2020
The room needs attention. There were items in the bathroom that needs attention such as the toilet seat and the body wash dispenser. In addition to these items, the carpet in the room was absolutely gross. It was riddled with pet hair as if it was never vacuumed. Not impressed at all. Your front desk clerk was not friendly at all and tried to but me in a single room after I booked a double. Overall just wasn't the experience I expected and I would not return to this location.
Rude and unprofessional staff
ByBossLady
novembre 29, 2020
Just don't stay here. Toilets don't work, the toilets in our first 2 rooms overflowed. We changed rooms 3 times in the middle of the night because of the issue. The bed in our last room had dirty linens on it. The staff are rude and terrible at customer service. They don't have good problem solving skills. The hotel was left with out a manager for the holiday. Just an awful experience.
Best Darn Hotel Stay
BySBreezy220
novembre 26, 2020
I have to be honest, I don’t usually do reviews bc most extended stays are all the same and might I add mediocre...but this place was by far the most peaceful, relaxing, clean and safe stay I have ever had and I book hotels at least 10-12 times a year! I’ll definitely return to this hotel!!!
Good
ByNatalie
novembre 24, 2020
Comfortable beds and clean facilities was a plus I had a good stay and will look into coming back if I’m in that area. Thanks for having me
Stay for appointment
ByPrecious
novembre 18, 2020
I stayed at the property for a doctor's appointment. The representative at the front desk during my check in process was very polite, professional and provided detailed information. She provided excellent customer service. Unfortunately, the bath tub and shower was not cleaned. I reported this issue to the manager that was on duty at the time of check out. She provided me her email address to send the picture that I showed her displaying the stained tub. She apologized and advised me that I would receive points because of the feedback that I provided her about the tub and shower.
Front desk and management
ByTerence412
novembre 18, 2020
They made us feel at home and catered to all our needs
Spacious
ByCharleston lovers
novembre 15, 2020
Overall it wasn't that bad. Wasn't impressed with the area very much. Had issues with the air conditioner. Came on when we had it turned off. Very cold set at 75. Dishwasher was filled with dirty dishes, water- filled cups
Great value for a Clean Hotel
ByLadyVee DaPoet
novembre 13, 2020
My husband and I came for a getaway trip for our wedding anniversary. I was a bit disappointed that they didn't offer complimentary breakfast like most hotels but I was glad that the surrounding restaurants had discounts for hotel guests. The room was clean and equipped with all the conveniences of home and I especially liked the lotion and full size body wash, shampoo and conditioner in the shower. Not a 'luxury hotel' experience but we had a comfortable stay for the 2 nights we booked.
thank you
ByPita
novembre 11, 2020
we are military retirees and we prefer to stay at your hotel in lieu of the military accommodations. the suites are nicer, the beds are more comfortable and the staff is so hospitable.
Very low key maintenance
ByLARR
novembre 05, 2020
This is good for someone who needs to stay for a few days or longer. There’s a kitchen in the room, the bed is a great size for a single person, you can do laundry for free, discounts are offered at nearby restaurants, and it was fairly peaceful. Parking was terrible (others parking too closely). None of the guests wore masks in common areas, but check in was wonderful, the staff is friendly, and it’s easy to just ask for what you need/want.
Candlewood Round 2
ByMason
novembre 03, 2020
Experienced uncleanliness during my 1st stay @ a Candlewood so decided to give it another shot. Found used q-tips in trash can under bathroom sink. Cable was horrible the entire stay. Worked in patches. Room needs to add 2nd AC/Heater unit to bedroom of suites because air flow was not the best. Room was hot but separate living area was fine. Made sleeping very uncomfortable. Staff was very helpful which is the only highlight. Will not be staying Candlewood anymore.
Comfortable bed
ByDarj
novembre 02, 2020
Bed was very comfortable for a good night sleep. Over all cleanliness was good but the non carpeted floors in the room was sticky like the mop water wasn’t changed regularly.