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88%
のお客様がこのホテルをおすすめしています。
総合評価 4.4
88%
のお客様がこのホテルをおすすめしています。
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Staybridge Suites Benton Harbor - St. Joseph
1275 Cinema Way
Benton Harbor, Michigan
49022
United States
チェックイン: 4午後
チェックアウト:11午前
チェックイン 年齢:18
Benton Harbor - St. Joseph 1275 Cinema Way
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Love Staybridge
ByMC80
1月 02, 2021
Staff was very friendly and hospitable and the hote was clean and quiet!!
Awesome
ByJohn
12月 22, 2020
Place was great staff was awesome , covid sucks but u don't need to change I love how they encouraged customers to use a mask but wasnt rude . I love it
Very clean room and very comfortable.
ByBsb8
12月 20, 2020
I would definitely recommend a stay at this location it was wonderful and relaxing staff was wonderful check in was easy in the parking lot is located very close to the entrance overall got ten checked in fast and enjoyed my evening.
dirty dishes
Bymoldman1
12月 05, 2020
I shared some of my accumulated points with my twenty two year old son, so he and his girlfriend could get away to celebrate their one year anniversary. Now I am a spire member and have been for years this means that if an upgrade is available I get it free. But, for him no upgrade. Not sure why it was booked under my account.
When they entered their room it appeared as if they did not have all of the dishware provided. When they asked, front desk told them check the dishwasher. They were indeed there, but dirty! I cannot believe that in today's world with all of the concern about contaminating each other someone would approve a room to be used with dirty dishes in the dishwasher. Unexcusable!!
Poor management!!
Mini Quilt Guild Gathering (Covid style)
ByRoadman
11月 16, 2020
Thanks for making accommodations available for us to have a, if somewhat limited Quilt gathering (3 or less, maintaing 6' seperation, with masks on)
Comfort, pet friendly and great service
Byslaxmom
11月 11, 2020
Great service. Pet friendly. Staff made us feel welcome and even stepped out of the desk to play with our dog.
Coffee station in the morning. Staff answered my questions and needs and made us feel at home.
Fantastic Stay in St Joseph
ByJY1963
11月 01, 2020
Very nice hotel with very friendly staff. Great location.
Breakfast bag was atrocious
ByFrankie
10月 21, 2020
Stayed 1 night for my sons lacrosse tournament. When I came down for breakfast all the coffee containers were completely empty. We didn't have time to wait on the lady who said it would be 10 minutes. I travel for alot and have received very nice breakfasts in containers or ordered via room service or a credit for the restaurant. The bag I received was on par on what a prisoner would receive in jail. A muffin the size of a half dollar coin, an unedible pastry that I could not eat and an old apple. I booked this room because it had very good ratings but was disappointed with the lack of attention and detail for breakfast. I know it's Covid time but most of the hotels have gone out of their way to accommodate and serve something that is edible and at least have coffee made.
Not great
Bypony23
10月 20, 2020
Unfortunately room was dirty, hotel was not well staffed.
Sub par room accommodations
ByTandT
10月 20, 2020
One TV did not work; Room smelled strongly (not pleasantly) of maple syrup; only one roll of toilet paper; fridge did not close easily
Would prolly stay again
ByBrittanyGale
10月 18, 2020
We loved the rooms, they were like a small apartment. I felt like they were well worth the price.The air conditioner vent was on the opposite wall of the bed so it blew right on you all night. So my kiddos and I all woke up with sore throat and sniffles. I didn't like how you didn't get maid service every day. (Assuming it was a COVID thing). I also didn't like the pool. I think its a salt water pool and the pool area was dirty all 3 of days we stayed and at different times of the day. Toliet paper pieces outside of the bathroom area, hair and stuff all over the floors around the pool. Continental breakfast solutions to COVID could have been better option wise, very few options. Nice laundry area and fitness area. Went for towels since no made service, only had 2 to give us for a family of 4. Pool area never seemed to have towels stocked. Staff wasn't overly friendly. Asked to buy a pillow because they were really nice and my husband has been looking forever for one, the night staff said it wouldn't be a problem that I just had to talk to general manager in the morning, but general manager said he didn't have enough and that he had put in an order for more. So wasn't happy about that but its whatever.
Great value
ByJamie
10月 16, 2020
This hotel offered so many nice amenities for the price. The room was huge, with a kitchenette, couch area and a beautiful bathroom and shower.