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95%
のお客様がこのホテルをおすすめしています。
総合評価 4.7
95%
のお客様がこのホテルをおすすめしています。
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Staybridge Suites Cairo - Citystars
Emtedad Makram Obied Street Heliopolis
Cairo
Egypt
チェックイン: 3午後
チェックアウト:12午後
チェックイン 年齢:21
Cairo - Citystars Emtedad Makram Obied Street Heliopolis
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Rooms are Excellent but Food is below average
ByShankar
12月 04, 2019
Rooms are Excellent but Food is below average and staff in restaurant has to improve and lot of flies are surrounded the food
Horrible Management despite Amazing Staff
ByNikki
12月 03, 2019
The two managers completely lack respect for guests’ time and needs. When one 3 minute request turns into 4 hrs of phone calls, calls with managers, cancelled dinners, cancelled spa bookings, and a blatant disregard for females as if they are second class citizens compared to male guests and their needs- there is a serious issue that needs to be addressed. Despite online feedback forms and a call to customer service- a week later no response at all. The last two days ruined a 6 day stay. All though it started with a smoky room being provided for a non- smoking reservation, though that was corrected with only 3 hrs of issues and disruption to my wedding plans that evening. No consideration by management.
The staff however was amazing!!!! Loved everyone of them!!! The hotel itself needs to be updated, especially carpets you don’t want to walk on barefoot and beds with springs and sags, but the breakfast and dinner buffets, laundry room, pool, etc are amazing. Find them yourself- check in staff never tells you about any of the facilities. I think they were in training. They never return your calls to reception as promised either. Again: would have been an amazing stay if only some customer service training for reception and Managers.
退房时间要求过早，入住时间也晚于旁边的IC
Byseraph
11月 30, 2019
早餐实在是没什么吃的，比IC差的不是一点半点.
另外咨询前台员工退房时间时要求的时间是12点，但中午退房时又说是下午2点
If you stay in Cairo stay here!!
ByFergus
11月 19, 2019
The front desk is amazing nothing is too much trouble.
Abdelrahman on the front desk sorted everything for us over 4 days. Absolutely brilliant and gave so many ideas and solutions
Huge rooms in the best part of Cairo
Thanks amazing
Ehab
ByElnemrawy
11月 19, 2019
Very comfort and calm hotel. as usual very seamless check in
My first but definitely not the last stay at a Staybridge
ByAmin
11月 14, 2019
The property location is superb, 20 minutes to the airport and adjacent to a nice shopping mall.
The staff is friendly, lots of amenities in room and on site.
I'll be staying here again if I ever visit Cairo again
Suite is too comfortable
ByMoh. Basha
11月 04, 2019
It was great and luxurious suit, I liked chairs, beds and barhrooms,, kitchen was great
Prof
ByFrancis
11月 04, 2019
I was satisfied with the services rendered during my stay in the hotel.
Grate Vacation only in great hotels
Byxperiamagik
10月 26, 2019
Grate Vacation only in great hotels, the title says it all, i thank the staff of the hotel specially Mr. Khalid El sharkawi and the hotel manager and their entire team for the excellent and warm welcome that i have revived in this hotel. thank you so much.
This was not my first stay, I stay there every time i visit Cairo and it always gets better and better. the best Home like Hotel in Cairo, don't miss it.
Good stay
BySameer
10月 21, 2019
This property was new brand for me but it was great and nice stay the property was great and the staff were very friendly and helpful
Excellent and comfortable appartments
ByZavDjiz
10月 20, 2019
Very happy with our stay. Clean rooms, excellent service. Great breakfast and supper 3 times a week. Staff are very friendly and efficient. This is our 3rd stay in Staybridge and we will come again next time we come to Cairo
Nice stay and new brand
BySameer
10月 19, 2019
As this was my first stay at staybrige hotel citystars
I would like to say that this property was great and service was excellent and the staff were friendly and helpful
I do recommend this property