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Holiday Inn Express & Suites Dallas East - Fair Park

8703 East RL Thornton Freeway

Dallas, Texas

75228

United States

チェックイン: 3午後

チェックアウト:11午前

チェックイン 年齢:21

オンライン予約 または
電話予約

Dallas East - Fair Park 8703 East RL Thornton Freeway
空港からの距離

Dallas Love Field 12 MI/ 19.31 KM

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80%
のお客様がこのホテルをおすすめしています。

総合評価

4.1

XXに基づく 1015 お客様レビュー
80%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1015お客様レビュー

  • 5 スター
    557
  • 4 スター
    214
  • 3 スター
    77
  • 2 スター
    73
  • 1 スター
    94

I dont recommend this hotel

By

12月 30, 2020

club

It seems to have been recently renovated but it was poorly done from room to room. Our toilet seat was broke, toilet paper roll falling off the wall, shower had mold in the caulking, large crack in the doors letting light in.

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NEVER AGAIN STAY HERE

By

12月 30, 2020

club

This was my first time staying at here, and I won't recommend it to NOOO ONNEE!! First the hotel has been updated, but it has had a bad update, there was half done carpet, half done paint job around the entire hotel including the hallways and rooms. As if the remolding crew left it, and never returned. I had to switch rooms THREE times due to problems. The first room had a big huge red stain in the carpet, and the television didn't work and the other room smelled like smoke and the curtain didn't even go all the way down. The only reason I stayed here was due to an event a had to attend downstairs (which was a mess of its own). The staff were very rude especially the ladies who worked overnight. They couldn't help me with anything, and when I called down for more towels, I had to go get them myself. The only staff that I would rate as five stars excellent customer service was Jazmin the young lady who worked during the day and the maintenance man. The staff told me there was no roll away beds, which I found out wasn't true. And they did nothing to fix the problems that I had upon first checking in. The hotel floors were very nasty and stained. The hotel is in a row with other hotels, which makes it look nice on the outside, but the inside is like a horror story. They have one ice maker in the entire hotel, and the elevator had a big hole in the tile that didn't look like it would be fix anytime soon. Overall there is NO CLEANLINESS TO THIS HOTEL, I'M surprised COVID HASN'T BEEN RAMPED THERE, BECAUSE THE STAFF AND HOUSEKEEPING OUR DEFINITELY NOT DOING THEIR JOB. Stick to the places you know best, because this is not the one!

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Perfect Stay

By

12月 18, 2020

platinumelite

Easy check in, great customer service, well lite parking area and very safe and comfortable stay.
Will definitely stay here again.

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Rates

By

12月 18, 2020

club

So i book 2 room from 12/11/2020 to 12/14/2020
And they told me that they will give me a fkat rate becauae i was staying with a group of people for an event in texas and the person that was in at my check in told me that the manager will give the flat rate that was 90 dollars for each night and when i check out the person that was attending the front simple said that there was noone that coould help me out so. Ended up paying 653 dollar for the two rooms.
Plus the room 226 doesnt have a wall mirror like the other rooms and also the water gets stuck on the tub. So i am kinda disappointed since thia ia my second time staying in the same location

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Horrible service but comfortable bed

By

12月 15, 2020

I would never stay at this hotel again. The front desk woman was very rude and unprofessional.

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Unhappy in Dallas!

By

12月 03, 2020

club

I wish I had taken pictures of this atrocity! This is the worst hotel I have every stayed in! Had I not gotten there at almost midnight the night before Thanksgiving, I would have went next door or two doors down!! I only needed to sleep and shower there. Needless to say, I showered at my daughters! So much lime rust and disgusting !!!!! coming from the shower head! Not to mention the nasty carpet throughout the entire hotel!! Never ever ever again! I will stay downtown and pay for parking!!

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Close to Dallas Arboretum

By

12月 01, 2020

Would not stay again. Hotel needs remodeling. More measures to keep guest safe need to be implemented. Also i feel the staff could be a little more friendlier.

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Reasonable value

By

12月 01, 2020

First issue: desk clerk (male) did not wear a mask. Room was comfortable, but I could hear everyone on the floor opening and closing doors. Everything appeared to be clean. Breakfast buffet was cancelled due to COVID, so no fault of the hotel. Room was missing two light bulbs, but only one was replaced. The bathroom had been nicely remodeled, but the toilet was old style: very low, and hard to get up and down. The room price was good. I got what I paid for.

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Dallas Fair Park Holiday Inn Express

By

12月 01, 2020

The staff at the HIE were kind and helpful. The breakfast offerings during Covid restrictions were very good and could satisfy most diets.
The hotel appeared to still be in the process of remodeling. Our ADA compliant room was on the 4th floor, which when you have someone in a wheelchair plus numerous pieces of equipment to move to the room is a challenge. Room 403 was clean and moderately spacious for a power chair. However, someone plunked the small refrigerator in the entry way which blocked the bathroom door from fully opening. I was able to move it to free up the space for my spouse to enter the bathroom without having to go around the door.

The roll in shower was large but the hand held sprayer and faucet were at the end of the shower opposite the bench. There's no way anyone could sit on the bench and reach the faucet or the hand held shower nozzle/hose. It required 2 people for the task. Incidentally the shower hose would not reach to the bench even when I handed it to my spouse. A longer hose needs to be installed. In addition, under the sink there was a shield of wood that made it impossible for my spouse to get his legs adequately under the sink to use it properly. It hid the plumbing but was in the way for a wheelchair bound person. There was counter space on either side of the sink which was adequate for my spouse to set up what he needed at the sink.
My spouse has left side hemiparesis. The grab bars in the shower and next to the toilet were on the right side so he could use them. Not always true in every room.
All in all, it was a good place to stay for our needs. The staff and hotel manager were friendly and helpful.

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Thank goodness i used my points

By

12月 01, 2020

Not a great, restful place. When i checked in, i asked if there was a list of restaurants that delivered to this hotel (COVID). The receptionist starts clacking away on a keyboard like hes looking. I can clearly see off the reflection on his glasses that he isnt actually doing anything. After about 30 seconds of this he says no and to use google. Mmmm. Ok. I asked for an extra blanket and he provided me with a mattress cover. Mmmmm. Ok.
The entire hotel lacked a warm feeling as everything was pretty much stripped out due to COVID. It was probably remeniscent
Of an East German hotel back in the day. The bathroom was in rough shape with broken and missing base boards. The beds are blocks of concrete.

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Lots of Problems

By

11月 30, 2020

Upon my arrival I was given a room, when I entered the room it was already occupied, luckily the person was decent. The second room had multiple maintenance issues; the shower head was not properly attached to the wall, the bathroom door handle did not work from the outside, and a broken wall outlet to name a few. I would recommend staying at another location.

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Not your average Holiday Inn Express...less than

By

11月 28, 2020

club

I expected more based on photos of your hotel online. There was no option to view movies, television was smaller than your other locations, no bottle water for coffee in room, no complimentary coffee downstairs, restroom not as clean as I am accustomed to at your other locations. The bed was very comfortable. I expected more because when traveling I stay mostly at Holiday Inn Express Hotels. Very disappointed with this particular hotel.

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