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Holiday Inn Express & Suites Oceanfront Daytona Bch Shores

3301 S. Atlantic Ave

Daytona Beach Shores, Florida

32118

United States

チェックイン: 3午後

チェックアウト:11午前

チェックイン 年齢:21

オンライン予約 または
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Oceanfront Daytona Bch Shores 3301 S. Atlantic Ave

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90%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1770 お客様レビュー
90%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1770お客様レビュー

  • 5 スター
    1213
  • 4 スター
    309
  • 3 スター
    113
  • 2 スター
    59
  • 1 スター
    76

Rude rep

By

8月 04, 2020

club

Read above. No coffee Or breakfast till 730 rude rep nothing in room worked

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Never Again At This Hotel...

By

8月 02, 2020

On July 18, 2020 we checked into the hotel and as a Platinum Elite member of the IHG hotel chain, I was greeted as such. Around 9:00 that evening the power went out in the hotel and employees were going around banging on doors telling guests that they need to evacuate the building. There was no communication asking if anyone needed assistance and the worst part, there was no stairwell lighting. My wife and I had to walk down 11 flights in the dark carrying our luggage and belongings. Both stairwells had no lighting since before we evacuated, we checked both to see if they were lit. We did not feel safe and the lack of emergency response preparedness on the part of the hotel and its owner was below acceptable. If I could give a zero star rating, I would have...

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power blackout

By

7月 28, 2020

The Room was adequate and clean The provisions of the pool and beach were nice The stay and day we're going fine until about 9:30 the hotel loss complete power and we had to sleep in the heat and wasn't advised until the next morning That power would not be restored for a another day or so so we had to check out and return Home

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Camas comodas

By

7月 22, 2020

Camas comodas excelente vista al oceano ubicacion centrica y excelente ambiente para descansar

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Staff

By

7月 21, 2020

club

Very professional and friendly. Motel was a little dated. Location perfect on the beach. Even when we had the power outage was good . Had to move to another Holiday Inn they really worked with us.

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Poor Communication - Great Location

By

7月 21, 2020

Before I criticize, I must say this hotel is in a great location and provides great views of Daytona Beach. The rooms were also properly cleaned and conditioned well. Moving on to my stay, I am less than pleased. I stayed here for a wedding and hoped for the best but left very let down. For starters, I informed the staff on Friday that my roommate would be arriving separately so she would need a parking pass for her car. They assured me this would not be an issue. When she arrived, the staff told us that she would not be given a parking pass because they only offer one pass per room. So, we had to take the risk of her car being towed or move her car somewhere off property.
Next, we had a block set in for the wedding party with one couple arriving the night after the rest of the party. When making their reservation days before their arrival, the couple made it clear they would be arriving on Saturday night while the rest of the party arrived on Friday. When this couple arrived, they were informed the hotel had sold their room already and there were no more available and had to move them to a different hotel 20 minutes away. Next, a power outage occurred and we were not informed of a reason or an ETA on when it would come back on. The staff's recommendation to us was to find another place to stay and offered a refund for that night. The next day (Sunday), all residents who kept their rooms were required to evacuate the hotel before 1 p.m. on Sunday (the day of the wedding) with still no reasoning. The staff did not send out any kind of notification, as we heard through word of mouth. The hotel gave the wedding party the opportunity to transfer to another hotel, while still being honored the original price (which was kind of them). The staff at the original hotel did not give us any information on where this hotel was located and we had to ask them after the fact. Upon arrival (around 12:30 in the afternoon) at the new hotel, we were informed that our rooms would not be ready until 3 p.m. (we had to be at the wedding venue at 1:30 p.m. so this clearly would not work because we all still had to get ready). This would have been great to know from the staff at the first location. Overall, I feel the communication from the staff to residents was incredibly poor. I wish I was able to say differently, but I strongly believe changes must be made.

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Not what I expected

By

7月 21, 2020

club

I've been booking with ihg for years and this is the first bad experience. The rooms were not 100 clean, the pool is old and has cracks everywhere, the water was dirty, and the lights went out.,seems like the backup generator wasn't sufficient enough to power up the whole building. I had to leave after waiting 3 hrs for the lights to come back up. This was the worst. Eventhough I got a full refund it wasn't enough to makeup for the inconvenience to pick up your things in the dark and move three children to another hotel in the middle of the night.

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Awesome place! Awesome beach! Awesome staff! Loved it! That’s a lot of l

By

7月 19, 2020

club

Great! Staff was wonderful! Will try to be back! Great place! Slept great! Great location! Awesome! Holiday inn express is awesome!

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Get away

By

7月 16, 2020

Stay was good. Not a fan of the parking fee. It would be nice when making reservation you were told of the parking fee. Other hotels do that and let you know when making reservations

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Vacation

By

7月 16, 2020

Nice place to stay. We were able to relax and close to a variety of restaurants.

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Love the view but disappointing

By

7月 14, 2020

The view of the ocean was beautiful but was not able to enjoy it due to the fact that other people were smoking on their balconies when it was supposed to be a NON-smoking room.
The pool was extremely dirty, it looked like it had more than 1 week of not been cleaned.
Also, the hallways looked very old; only the lobby was updated.
I love to stay in Holiday Inn Hotels but this one was a disappointment. I Will not come back here again, unfortunately!

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Hotel staff will enter room and steal when guests are away

By

7月 14, 2020

After being notified that I left something valuable in my room and I was 2 blocks away video shows staff rushing to the room to steal valuables. Management did absolutely nothing

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