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Staybridge Suites Columbus-Dublin

6095 Emerald Parkway

Dublin, Ohio

43016

United States

チェックイン: 4午後

チェックアウト:12午後

チェックイン 年齢:21

オンライン予約 または
電話予約

Columbus-Dublin 6095 Emerald Parkway

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お客様レビュー
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91%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 993 お客様レビュー
91%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

993お客様レビュー

  • 5 スター
    632
  • 4 スター
    231
  • 3 スター
    66
  • 2 スター
    36
  • 1 スター
    28

Excellent communication with the staff very clean and tidy room

By

1月 22, 2021

club

A definitely would stay here again look for these hotels everywhere I travel now thank you

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Great service

By

1月 18, 2021

club

I had a great time staying at staybridge I'll definitely be back and recommend to my friends .

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Disappointing Cleaning During Covid

By

1月 12, 2021

club

We have always had good experiences at Staybridge we often travel with our dog. On arriving we cleaned all of the flat surfaces door knobs switches and remotes due to Covid. We were alarmed to find 2 of the windows wide open on the 4th floor with no screens. The beds and baths seemed clean and we went to bed shortly after arrival.
In the morning I realized that their was old food in the cabinets and trash under the sink. It also appeared that the floors and carpets were not clean. The fan in the 2nd bathroom was broken. I spoke to the front desk and was assured they would look into it. We did not want housekeeping due to Covid.
The stairwells, interior of the elevator and all of the common areas were unkempt. When I checked under the edges of the bed before checkout I was alarmed and disgusted. There were vape pens, wrappers for personal items, food bits, jewlery and a lolli[pop stick . Instead of doing an electronic checkout I opted to speak to the front desk. I was told " The Room Had Been Marked as Clean and Should Not Have Been" . Really so We stayed in a dirty room during Covid? No they just didnt vaccum. Apparently or check the cabinets or take out the trash or close the windows so yes .. We stayed in a dirty room during Covid. They even had the gall to charge a $75 pet cleaning fee. Trust me when I say my dog is cleaner than the previous guests.
Staybridge did refund 1 nights stay but that did nothing to allay my anxiety or make us feel safe. They clearly are not following the advanced cleaning procedures they tout on the website.
We will never stay at this Staybridge again and will think twice befor staying at any IHG hotel

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Can't believe this room was rented

By

1月 04, 2021

club

The only good things about this stay included the helpful front desk attendant and the fact that the hotel did refund our room. We had stayed at this exact property last year and had a beautiful room. We had loved the spacious suite and how homey it felt. However, as soon as we walked in the door this trip, our entire family noted that this room was nowhere the same as our last. This room was dingy looking. The couch had an enormous nasty looking stain, the chair had a huge rip, the table wobbled when you touched it, the tv stand looked worn and the room just looked unwelcoming. We decided to overlook the cosmetics of the room and threw a few towels on the couch. However the last straw was when we went to use dishes in the cupboard and the dishes still had food stuck to them. The fridge had food smeared on it and the stove was dirty. In the wake of Covid-19, it made the room feel exceptionally unclean and we wondered what else had NOT been cleaned. My husband contacted the front desk to let them know our room had some issues. He was very polite about it and ended up getting a refund along with a bottle of cleaning solution and a rag (at our request). We went through and cleaned every surface in the room ourselves and put all of the dishes through the dishwasher before using them. Thankfully the bedding appeared to have been changed and cleaned. The bed was comfortable. However, the next night we ended up staying an extra night in Columbus due to the weather back home but we did NOT book another night at this hotel. This was our 3rd hotel we've stayed at since Covid-19 and it was by far the worst experience as far as a hotel making us feel safe for staying out of our home.

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Decent

By

12月 30, 2020

Our room was really out dated compared to other staybridge suites we have stayed at

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Disappointing stay

By

12月 29, 2020

platinumelite

The facility is out dated and bees updated abs some TLC. The drains did not drain, the bed frame was broken and there was a string sewer smell in various areas of the hotel.

Thankful that this was a reward night and I didn’t pay for this stay.

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Amazing

By

11月 24, 2020

Great stay one of the nicest looking hotels I’ve been to.

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Not what I am used to.

By

11月 23, 2020

I always choose to stay at Staybridge when possible because of the comfort, cleanliness, and amenities offered (especially when with family or longer visits). However, I did not get any of that during my stay in Dublin, OH. We came in from out of town to see a specialist and since I have always had such great experiences with this chain, I decided to go with them again. We arrived late and exhausted and when we got to our room it was filthy. Pop coming down the walls, the door frame was damaged, cobwebs in all corners, the floors were dirty so we complained and the manager promptly switched our room. After lugging all of our belongings down a few doors, we began to settle in for sleep. Within a few minutes, our toilet handle broke, our shower was gross and we were down to 1 bathroom for 4 people. In addition, things were outdated and heavily worn out. As stated, not AT ALL what I am used to when staying at Staybridge. We checked out the next day and found a new hotel.

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Comfortable Stay

By

11月 17, 2020

club

The 2 bedroom suite allowed us to visit comfortably and sleep peacefully.

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Good place

By

11月 09, 2020

club

Nice and friendly place to stay has the best service and great customer service

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清潔感のある部屋

By

11月 03, 2020

platinumelite

清掃などが行き届いており、快適に過ごすことが出来た。ただ、浴室の老朽化が見られ、ところどころ塗装が剥がれるなど補修すべき点があると思うので、対応してほしい。

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comfortable bed but not great on cleaning

By

10月 26, 2020

Room was decently appointed (in a suite) but the cleaning was a bit lacking - and the room was stuffy (musty smelling) otherwise - it was fine. Expected a little nicer room - there was a big hole in the shower near the shower head - and the coffee pot had a moldy pod in it.. more attention to details would be nice for their staff

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