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82%
のお客様がこのホテルをおすすめしています。
総合評価 4.1
82%
のお客様がこのホテルをおすすめしています。
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Candlewood Suites Durham-Rtp
1818 East NC Hwy 54
Durham, North Carolina
27713
United States
チェックイン: 3午後
チェックアウト:12午後
チェックイン 年齢:25
Durham-Rtp 1818 East NC Hwy 54
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Dirty room
By
6月 29, 2022
The room was dirty trash was left outside the room door all night
Not good at all
ByMore money
6月 29, 2022
I will not be staying at this one again. Nasty beyond comments. I will stay again. The staff was okay.
Ok hote
ByBreyton729
6月 27, 2022
Stay was not bad but it could have been better. Room was ready but we have to wait 5 hours for the sofa bed sheets to be washed and dried. Front desk clerk was helpful and attentive but it was an uncomfortable wait.
BREAKFAST
ByKETTA
6月 20, 2022
MY STAY COULD HAVE BEEN BETTER AND THEY DIDN'T OFFER BREAKFAST MOST IHG HOTELS OFFER BREAKFAST
Housekeeping is nonexistent at this facility
ByKarma0629
6月 20, 2022
Staff friendly, room clean upon arrival but don't expect anything after that! I was there for 2 1/2 months for work and had to beg for housekeeping to come and clean my room. I had service twice! even after I complained to the "new" management, you would think she would have made it a Point to send in housekeeping. nope! i had over a week left of my stay and not once did housekeeping come to clean anything!!
Convenient
ByTyhese
6月 18, 2022
Love this hotel it is in the heart of Durham n Cary would stay here more often for the price and the staff thanks you guys for a great stay
A good desk officer who would do her best for you.
ByJayYay
6月 06, 2022
And just as my title stated, she does her best for your comfort just that there are some things beyond her control and so I appreciate your efforts.
I just think the whole establishment needs to be remodeled and that they need to be stricter with the no smoking rule.
Good location, clean and cheap
ByAndrew NYC
5月 30, 2022
The room was clean everything was good, good water pressure a perfect spot for a quick night's sleep in a comfortable bed everything was great
Poor housekeeping but nice property
ByAngelsouthbeach
5月 26, 2022
The property itself was very nice. The gentleman at the front desk was friendly and attentive. The housekeeping staff left used soap in our bathroom, did not clean hair out of the bathroom, and left trash in the trashcan
Missing Staff and Dirty rooms
ByUpset Electrician
5月 23, 2022
Until they get their staffing issues fixed, I would not recommend anyone staying here. In the eight weeks that I stayed there, they fired their general manager, had the assistant manager quit, lost all of their cleaning staff and lost half of the front desk staff. My room was cleaned 2 times in 8 weeks. The second time it was cleaned, it was a token cleaning. Towels dropped off and trash taken out. That was it. I had to ask for Towels on a regular basis. When asked when they would be cleaning, it was the same response. We have no janitorial staff. When I checked out Saturday morning, it was the maintenance man filling in for the front desk. I received a call 2 days later asking me to come to the front desk with my credit card to discuss some discrepancies. When I informed them that I checked out 2 days prior, they asked if I had left my things in the room. I informed them that I had not. I would stay away from this particular hotel.
Terrible Experience
ByMax_07
5月 17, 2022
Front desk staff less than professional or welcoming. "queen" bed was actually a standard full (not even a "hotel" full). Room reeked of dust, mold, and stale smoke. Floor was swept but maybe never mopped - wet paper towel wiped on floor came back BLACK. Broken ice machine in fridge. No functioning remote for either TV (no remote at all in living room). Room not stocked when we arrived (no towels at all, no hand soap at all, no more than 1/8 roll of toilet paper, no dish soap, etc). No smoking policy wasn't enforced, resulting in need to leave early because the person across the hall was hot-boxing their room (and the hall) with *censored*. There were more issues, but you get the point...
NOT A GOOD STAY
ByJerome
5月 16, 2022
My Stay at the Candlewood Suites was not a good experience. I registered thur IHG website. My top priority is a good breakfast where I stay. I doubles checked before making reservations that breakfast would be served, which it is stated on website. No breakfast was served...!!! When I got to the room it had no sheets, blanket, or pillows for the Sofa Bed.