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Staybridge Suites Durham-Chapel Hill-Rtp

3704 Mount Moriah Road

Durham, North Carolina

27707

United States

チェックイン: 3午後

チェックアウト:12午後

チェックイン 年齢:21

オンライン予約 または
電話予約

Durham-Chapel Hill-Rtp 3704 Mount Moriah Road

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90%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 913 お客様レビュー
90%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

913お客様レビュー

  • 5 スター
    654
  • 4 スター
    140
  • 3 スター
    43
  • 2 スター
    47
  • 1 スター
    29

need to make sure the dishwasher is clean

By

11月 28, 2020

platinumelite

The staff was very friendly and the room was fine but a little worn. Unfortunately, there were no clean glasses or dishes. There were dishes in the dishwasher but greens were stuck to one bowl and we couldn't tell if the others were clean or not.

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Looks are deceiving

By

11月 21, 2020

club

At a quick glance,things looked ok on the surface plus we were told the hotel and recently been completely renovated. After moving in, we noticed there were multiple doors,walls that had something spilled all over the walls . The bathrooms.....the trim was torn off and looked like a rat had been chewing on it. We took pictures and showed them to the person at the front desk and requested that a deep clean be done. It was not done. No smoking rooms, we could smell HEAVY cigarette smoke from several rooms. We brought it to the attention of the front desk,housing and matanence, Nothing was done.

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Great

By

11月 21, 2020

Will cone baxk next yrar..thanl you very much for all

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Richmond

By

11月 20, 2020

platinumelite

Nice bed. Little apartments. Cheap room during COVID.

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Smoking hotel

By

11月 18, 2020

We did not realize this is a smoking hotel. There are signs up all over the place stating it is non-smoking, but you could walk up and down the halls and smell the fresh cigarette smoke all over the place. Our room, while clean, had a very strong cigarette smell to it.

The front desk staff were not helpful at all. When we would bring something to their attention, the response we would get was "That's just the way it is." Several things needed attention:
1.) We only had one washcloth when we checked in. It took 2 trips to the front desk (2 days) to get any more.
2.) The side door entry mechanism was broken, with no sign to indicate it was broken. The front desk staff laughed that off.
3.) The business center printer did not have toner, and then the computer crashed. Nobody was able to provide assistance to get it back up and running.

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Great location. Very comfortable bed.

By

11月 17, 2020

platinumelite

The location was great. Room was very relaxing and comfortable.

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Sure it's Covid time but...

By

11月 10, 2020

Social Time can be figured out, even if you have to use the outdoors, or limits people, reminding distancing and masks as needed.

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No Hot Water

By

11月 09, 2020

club

I was very disappointed after discovering my hotel room did not have any hot water. On the morning of my check out which was November 6th 2020, I was attempting to take a shower when turning the hot water nozzle cold water came out instead of hot water. I was very upset but I had to go because of an early appointment with Duke Cancer Center. I'm a current cancer patient that was diagnosed with pancreatic cancer early this year. So with that being said I was unable to bath and will ever used any of these hotel facilities anywhere in the United States.

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Comfortable room and friendly staff

By

11月 06, 2020

club

I was happy that my stay was so comfortable nd the staff was so nice!

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Comfortable bed and great service

By

11月 03, 2020

club

The staybridge was very nice and cozy. I’ll definitely return to this hotel

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everything was wonderful

By

11月 02, 2020

for the time that we were there all I had to do was ask for anything and I would get it

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Poor experience

By

10月 28, 2020

club

Upon arrival there were no carts to bring our things to the room. We were sent to a room that had not been cleaned from the prior guest. Then we were sent to a room where the floors were sticky. There was no ice and we had to wait on the ice maker. There were no extra blankets and we had to go down stairs to get extra blankets. The one employee was ok. She was not horrible but not nice either. She did not wear a mask. I tried to contact the manager and they have not responded.

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