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Holiday Inn Express Frazer-Malvern

1 Morehall Road

Frazer, Pennsylvania

19355

United States

チェックイン: 3午後

チェックアウト:11午前

チェックイン 年齢:21

オンライン予約 または
電話予約

Frazer-Malvern 1 Morehall Road

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
88%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 630 お客様レビュー
88%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

630お客様レビュー

  • 5 スター
    351
  • 4 スター
    175
  • 3 スター
    51
  • 2 スター
    29
  • 1 スター
    24

Good place

By

8月 12, 2020

club

The physical appearance was not at all places what you expect in a hotel. A few missing ceiling tiles, weird smell in hallways.
But the front desk staff was awesome and very helpful. They made the experience staying here worth it. All of my group did have issues with their keys.

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Visiting family

By

8月 03, 2020

club

Convenient place to stay for the Malvern, West Chester, King of Prussia area. Due to Covid 19, breakfast choices were extremely limited. Overall, nice place to stay for the money.

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Old hotel

By

8月 03, 2020

Very old hotel. Need renovation. There was no cold water . Almost got burnt taking a shower. Thank God it was not my 8 year old daughter .

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Hotel is worn and not so clean

By

7月 25, 2020

platinumelite

It would be nice to have a refresh of this property. Hotel just did not seem clean. Staff was very friendly and nice, but morning crew - while prepping breakfast, did not wear a mask during covid. She did wear gloves - so there is that.

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Pillows were great and mattress was comfy!

By

7月 18, 2020

We needed to leave our house and this was the closest place to go - I was upset and the front desk woman knew but made me feel ok. It was a nice, safe, and comfortable stay!

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Great hotel

By

7月 08, 2020

platinumelite

Very clean hotel.
Staff, room and services were wonderful .
I would definitely recommend this hotel and the IHG app. To all that I know.

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Good stay

By

7月 07, 2020

club

Only complaint was no blind on window or ability to adjust drapes. Light came through al night from nearby business signs.

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It was okay

By

7月 07, 2020

club

Usually I don't have any problems, but this time around, I don't think the bathroom was cleaned. There was a hair on the floor when I got there, there was a half used bar of soap still in there, and my room only had a half a roll of toilet paper.. I didn't have to actually shower there or sleep there overnight so I didn't make a big deal at the time. Everything else seemed up to par however, this needs to be brought to someone's attn.

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IHG hotel stay

By

7月 03, 2020

club

5/10 wasn't the best but wasn't the worst either. Pretty mediocre stay if I say so myself

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No breakfast

By

6月 17, 2020

I understand why because of the virus but no water in the room for coffee and no food at all and was told that there would be a few items .

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Disatrous Air Quality

By

6月 17, 2020

Quality of Personal Contact, Behavior, and Help by Renee, the Sales Mngr, was Excellent. The Quality of Customer Service by the Temporary Manager Gentleman was not the best,, for he did not attempt to physically provide a luggage
cart for a handicapped person, and was rather snide, when
inaccurate charges were made from IHG REWARDS online, as he tried to pay the inaccurate charges, and then dispute it, rather than correcting the fee overcharge immediately......of which I then of course I left the hotel for
a couple hours then, to call IHG first hand, to correct the
issues. Then the hotel gentleman insisted he then changed my room from a KING BED HANDICAPPED ROOM, DOWNGRADE TO 2 DOUBLE BEDS.,

from a KING BED HANDICAPPED ROOM , to 2 double beds with deplorable air quality conditions. SALES MANAGER RENEE WAS EXCELLENT AT THIS HOTEL,,,

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Cleaning needs to be prioritized

By

6月 12, 2020

platinumelite

The property grounds are not well maintained. The rooms were not clean, which should be even more of a priority right now. I was disappointed. This did not hold to the standard that most IHG properties do.

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