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Holiday Inn Express & Suites Germantown - Gaithersburg

20260 Goldenrod Lane

Germantown, Maryland

20876

United States

チェックイン: 3午後

チェックアウト:11午前

チェックイン 年齢:21

オンライン予約 または
電話予約

Germantown - Gaithersburg 20260 Goldenrod Lane

公式サイトご予約特典

  • ベストプライス保証

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  • オンライン予約保証

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お客様レビュー
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95%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 1228 お客様レビュー
95%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1228お客様レビュー

  • 5 スター
    898
  • 4 スター
    221
  • 3 スター
    64
  • 2 スター
    25
  • 1 スター
    20

Quick Stay

By

11月 30, 2020

platinumelite

I was in for a quick stay- I slept great. The breakfast was a little spotty- because of Covid. I did ask for a receipt for my room- I had to wait at the counter- then he told me his system was down- he would email it to me- I never received it. I had to call IHG directly to get a copy since it was a work trip.

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comfortable bed and very good price

By

11月 29, 2020

club

We were able to get a very good price for the room stay because this Holiday Inn is associated with Holy Cross Germantown Hospital where my husband had hip surgery.

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Bed is very comfortable and I love it

By

11月 25, 2020

club

There is always a room available at this hotel. Very clean and friendly staff.

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Worth the stay

By

11月 20, 2020

Had to be in the area for nine days. It was close to the house I was working on and conveniently located near the interstate, many places to shop and eat. The rooms were clean and nice. The staff were very accommodating and provided high quality customer service.

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Friendly staff and clean hotel

By

11月 19, 2020

This hotel was clean and everyone observed social distancing. The staff was extremely friendly at all hours of the day and night, and very accommodating. I was a particularly needy guest this stay, unfortunately, and they met all my needs with a smile and without hesitation. I would definitely stay here again. Great for the value.

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Great Service

By

11月 03, 2020

I was in town to visit Daughter for a few days. I have stayed here multiple times. There are IHG properties closer to her but I get treated very well here. Check in is always easy, fast and very polite. Breakfast is ok considering the pandemic. My one complaint, the bath fan is to loud. There should be a separate switch for it. A very good place to stay.

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Learn to ask

By

10月 29, 2020

club

If a client comes to an established hotel like holiday inn express they expect a level of professionalism. If you're not sure how long someone intends to stay then ask. If a person doesn't check it out it's ok to call or check the room. Maybe don't check them out right away or at least inquire by phone. Communication is important to building a relationship with customers and supporters of the organization as well as trust and good reviews. My room was ok smelled funny from covid cleaning. Windows are glued shut so you can't ventilate.

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Great location. Great staff

By

10月 28, 2020

platinumelite

In these difficult days , the hotel handled things well taking precautions and offering services in a safe way.

The staff is wonderful and welcoming. I loved seeing Mauricio from the Gaithersburg location who is a kind and professional . With all the changes in the world , what a comfort to see a familiar face that cares about his quests.

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My trip

By

10月 27, 2020

club

Friendly staff
I was able to check in when I arrived
My room was cleaned and comfortable
The breakfast was decent
Everyone wore there mask as they traveled around the hotel
Plenty of parking
The staff was helpful and was available
Location was great was able to drive near for restaurants and shopping the hotel also have a settle bus available
Check out was fast I will return

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Excellent experience

By

10月 21, 2020

platinumelite

Staff was wonderfully friendly.
Girl was convenient to reach, and allowed for easy access to other areas.

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Great Service and Comfortable

By

10月 19, 2020

club

I've stayed at this location numerous times in the past year and I always pleased. The staff has always been very friendly and the rooms consistently spotless. The overall comfort of my stays ensure that I will continue to be a repeat customer.

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Water issue/Bedding

By

10月 13, 2020

The room was very clean. One of the beds need to be replaced. Did not rest well because of the bed sinking in when you lay down on it. On Friday 10/9 they decided to turn the water off for maintenance because of a leak. I had a very important appointment to be at. When It was time to shower I had no water. I called downstairs to be informed that it was off. And he stated that it would be back on shortly. I waited over 40 mins and still was no water. I had to leave without showering and it ruined my day. I was not given any notice of a water shut off. I did some work online, and could have took my shower first if I was notified of a water issue. That really changed my perspective of the hotel.

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