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Holiday Inn Express Jakarta Matraman

Jl Matraman Raya

Jakarta

13140

Indonesia

チェックイン: 3午後

チェックアウト:12午後

チェックイン 年齢:18

オンライン予約 または
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Jakarta Matraman Jl Matraman Raya

公式サイトご予約特典

  • ベストプライス保証

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
96%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 115 お客様レビュー
96%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

115お客様レビュー

  • 5 スター
    82
  • 4 スター
    29
  • 3 スター
    2
  • 2 スター
  • 1 スター
    2

Exemplary customer-first approach from front office desk

By

10月 17, 2020

During my whole stay experience was fantastic ,I must stay 99% of that credit accounts to front office associates. Ms.Hani and team always went beyond my expectations to help me also made sure my comfort and needs are met.
Pros :-
1) immaculate clean rooms
2) High-speed wifi
3)Delicious breakfast (Quantity Quality and service is really commendable compared to other Holiday inn properties that I stayed in past)
4)Centrally located and easy access to many prime locations
5) Positive and friendly staff and they are ready to take customer feedback and immediately, implemented the change
6) covid protocols are strictly followed at this property.
Keep up the good work , inspire other travellers to come back , like I did .

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Great Service and Location

By

10月 11, 2020

club

I'd love to stay there, their ambience, service and location are great. Having view to cityscape is another point. Some noisy sound was heard if there's people on hallway.

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sweet escape for my wife's birthday

By

10月 05, 2020

In the midst of the Covid 19 pandemic, currently a vacation in the city is one of the activities that can release your longing for a vacation

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Excellent front office staff and well mannered security staff

By

9月 24, 2020

Fellow travelers ,
This hotel is located in prime location with an affordable price also comes with all around support from well trained front office staff and other support team .
I was really impressed by the way they take care of all my needs during my long stay ,during this Covid pandemic.

I would like to mention especially Pak Riyan and Ms. Hanifah from front office also breakfast team from kitchen ,their support and customer first approach towards me was commendable. Keep up the good work guys.

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Love the hospitality and your welcoming staffs

By

9月 06, 2020

club

I really love and appreciate the hospitality and friendliness of your staffs.
To me, these matters are very important because sleeping in comfy bed doesn't top heart's content.

I am always greeted and your staffs are always ready to lend a hand for every situations in the hotel. They were super attentive and responded quickly. Love it!

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Comfortable room and great service

By

5月 10, 2020

club

Lighting is good if you would like to do some works at night during your stay. Quick check in process. Staff hospitality is great. Clean and tidy room and bathroom. Good wifi connection.

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Smoking detector annoying

By

4月 07, 2020

club

You can't really enjoying your smoke at smokkng room because the smoke detector will activated with its loud sound.

They have smoking room but they suggest you to not smoke so much in room.

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Value for money

By

3月 15, 2020

platinumelite

Great hotel in east jakarta. Value for money! Brand new facilities and rooms. Would come back in a heartbeat

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Good Hotel and Great Service

By

3月 12, 2020

Good value with amenities like the work out facilities which not many hotels will provide , the equipment's are in good working condition . Food is not a an issue as nearby is a mall . Special Thanks to the following Staff Hani, Ramzi and Arita for their great service .
For the room all are good except for the smell on the pillows even though the covers are changed daily, A suggestion to Air it in the sun occasionally

Keep up the GOOD Service

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Third stay experience in Holiday Inn Express Jakarta Matraman

By

3月 10, 2020

I was like to prefer this hotel when I have schedule to Jakarta. The first and second stay were very satisfy for all services and facilities. But my third stay any inconvenience with internet speed and check-out process, more than 15 minute for check-out at 03:45 am, long waiting the receptionist and my box breakfast order had not been prepared. Finally I was almost late arrive at Airport. Hope this hotel can improve of my complaint soon. But this hotel is still recommended place for stay at Jakarta.

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Comfortable Great Place

By

3月 09, 2020

club

Has all your basic needs provided and more. Good facilities.
Have to get out for food but it's jakarta. so plenty of food nearby.

Clean and helpful staff makes the stay pleasant

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Great service and very comfortable room

By

3月 08, 2020

I had a very good time in this hotel and for sure I will come back

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