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Holiday Inn Express & Suites Katy

21010 Katy Freeway

Katy, Texas

77449

United States

チェックイン: 3午後

チェックアウト:12午後

チェックイン 年齢:21

オンライン予約 または
電話予約

Katy 21010 Katy Freeway

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お客様レビュー
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91%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 833 お客様レビュー
91%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

833お客様レビュー

  • 5 スター
    609
  • 4 スター
    128
  • 3 スター
    40
  • 2 スター
    28
  • 1 スター
    28

Slip and Fall

By

12月 02, 2020

platinumelite

while taking a shower, the surface of the bath tub was so slippery, my wife actually slipped and fell out of the shower. Hitting her head on the toilet seat.
She is Ok, but could have been worse.
Complained to the front desk, only to be told that the hotel was not allowed to put bath mats in the tubs.

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Great room and service

By

12月 01, 2020

club

Everything was ready when we arrived and the man on duty was prompt and courteous. Our room was at the end of a hall so we appreciated the quiet! Everything seemed clean and in order in the room...we did not want for a thing!

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Shocked

By

11月 28, 2020

This particular stay was troubling. I was given my room keys, room is on the 1st floor. As I arrive with all my luggage, there are bunches of thick wires (about 50 or so) all along the edge of the wall on my room side door of the hallway. These strands of wire with boxes ran the entire length of the hallway. It looked like telephone cable. Contractors throughout the hall. I asked for another room and I was asked why. I told them and they didn't seem to care. Mind you the hotel was rather empty guest wise and there was absolutely no reason to give me a 1st floor room knowing the situation. I was now given a room on the 3rd floor. The room did not smell pleasant. Anyhow, we decide to stay in this room. I heard a knock on the door. Before I am able to get to the door, it begins to opens. Luckily I had the top lock secured. I opened the door to find a contractor by himself trying to get in stating he wanted to test the wifi. This is 100% unacceptable. How can management of the hotel allow a contractor to have access to ANY room within the hotel without a hotel employee present? How can management allow a contractor to abruptly open a door with guests in the room? I was in the hotel with my wife and two young kids.

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Short Weekend Getaway

By

11月 17, 2020

My wife, my and I stayed for the weekend for my wife's birthday. Our first night, we had to take cold showers because there was no hot water. The issue was remedied quickly the next morning though. Overall the stay was decent.

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Great Stay

By

11月 17, 2020

club

Nice hotel, very attentive and polite staff, and they have the appropriate social distancing and sanitation measures in place. They could really invest in blackout curtains. No one wants to be awakened at 6AM while on vacation.

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Weekend away

By

11月 11, 2020

club

We booked this room just to have a weekend away. When we arrived the room we were given had an a/c that wasn't the best. It was blowing but the air wasn't very cold. We mentioned it to the clerk at the front desk

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Poor quality

By

11月 02, 2020

My first room I had bedbugs biting on me. Bad! After letting the front desk know they gave me another room that had a bad smell and seemed like a lot of hair on the bed. Needless to say I didn’t sleep much by 4 AM I just took a shower and got on out of there. Won’t be back!

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Stay

By

10月 20, 2020

Nice an quite. AC nice an cold. I was able to relax and enjoy a nice time away form the stress of work and home. I would recommend it and I will stay here again.

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Good room

By

10月 18, 2020

club

The room was not as clean as other Holiday Inn Express I have stayed in, but it was ok and I felt safe. The breakfast has rotten bananas and no milk.

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Very relaxing stay

By

10月 15, 2020

We were met at the front desk by a very friendly staff member named Diana. Diana was friendly, professional and efficient. Our room was ready and clean. We were able relax and had a good nights sleep which we appreciated since we had a very stressful doctors appointment the next day.

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Very friendly staff

By

10月 12, 2020

Rooms were very clean. They made an exception for my dogs because we were evacuating for a hurricane.

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Room smelled

By

10月 12, 2020

The first room we were given smelled like mildew and the bathroom light flickered on and off. The next room we were given did not smell but the toilet was dirty and the bed did not have a comforter on it. We were given a comforter and i asked if the room could be cleaned the next day. But the first night i felt like i was using a gas station bathroom because of the dirty toilet. The room was cleaned the next day. Also curtains were not sufficient to cover the window and alot of light came in the room. Towels were very old and thread bear.

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