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Holiday Inn Express & Suites Lake Zurich-Barrington

197 S. Rand Road

Lake Zurich, Illinois

60047

United States

チェックイン: 3午後

チェックアウト:11午前

チェックイン 年齢:21

オンライン予約 または
電話予約

Lake Zurich-Barrington 197 S. Rand Road

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96%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 866 お客様レビュー
96%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

866お客様レビュー

  • 5 スター
    641
  • 4 スター
    153
  • 3 スター
    43
  • 2 スター
    14
  • 1 スター
    15

Had no TV and cable service

By

9月 22, 2020

club

Everything was great until we tried to relax after a busy day and our TV cable service stopped working...no TV. No service. Management tried helping but couldnt find a solution...or get the tv or cable to work..tv was was working but as only a blue screen saying no connection and no tv regular channels no matter what we tried doing following the instructions of a staff member over the phone..no one came down to help even though i went down to the office personally..and complained..its 2020.. No tv service..and no breakfast anymore..cereal and toast..

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Comfortable

By

9月 01, 2020

Clean and comfortable as expected. Staff helpful and friendly.

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Terrible Experience

By

8月 19, 2020

platinumelite

Booked 2 rooms using points for 3 nights starting 8/13/20. At check-in, requested upgrades to suites. Took them a while to make the changes but put us on the 2nd floor. After we got the keys, the check-in clerk informed us that the elevator was out and we'd have to lug baggage up the stairs. Having travled all day, we were tired and agreed to do it. Got to both rooms (222 and 225). Realized that the ice-maker on the 2nd floor didn't work either. Took 2 buckets back down the stairs to the 1st floor to get ice. In room 222, the TV didn't work. Called the front desk and was told that no one was available to fix it that night. Apparently HIE installed a water conservation toilet that didn't flush without holding the handle down. This wasn't explained and required calling the front desk. Worst problem was the AC fan motor made a loud noise and kept us up all night. Advised maintenance the next day. They oiled it but the noise continued for two more nights. The cleaning crew never made the beds or changed to towels during our stay. The elevator was never fixed during our stay nor was the ice-maker.

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Good stay after the storm in the area

By

8月 17, 2020

club

Elevators not working following recent storms and water was not very hot in bathroom.

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great for a staycation

By

8月 12, 2020

club

We had a wonderful time here. The staff was friendly, accommodating, and followed safety guidelines. Our room was really nice, very clean, and great for sleeping and relaxing. Parking was easy and we were able to walk to everything we needed (breweries, the lake, dining).

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Breakfast

By

8月 05, 2020

Not hot, very sparse. Hearty breakfast expected in hotels.

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We don't have the Plague

By

8月 02, 2020

club

Apparently the censor your review, I had no curse words and hatred in my review - yet they say I did.

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Awesome

By

7月 19, 2020

club

Great staff very helpful. Rooms super spacious and very clean. Great location lot of food near by.

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Excellent Experience

By

7月 11, 2020

club

We were very pleased with our stay at this Holiday Inn Express. The rooms were clean and comfortable and the staff was very friendly and professional. I would highly recommend this hotel.

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The manager was great

By

6月 30, 2020

club

The room was comfortable. The AC and refrigerator were noisy. The carpet could have been vacuumed better and bathroom floor was slightly dirty. So I wore shoes. There was no coffee or much else at the concessions, with Covid I guess that is understandable, but you can get coffee at Costco.
The stay was ok. I'd stay again, but hopefully, these small issues would be resolved.

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Room

By

6月 25, 2020

club

The sheets on our pull out bed we’re dirty somebody threw a new sheet over the dirty ones never cleaned the bathroom had dirty towels behind the door disgusting. We have stayed here before and have always had a good stay this time especially during the coronavirus you would think the rooms in place will be clean I was a little disappointed.

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Chester is a great guy!!

By

6月 19, 2020

club

We stayed here for my Mother’s funeral and Chester was very helpful and kind

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