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Holiday Inn Express Queens - Maspeth

59-40 55th Road

Maspeth, New York

11378

United States

チェックイン: 3午後

チェックアウト:11午前

チェックイン 年齢:18

オンライン予約 または
電話予約

Queens - Maspeth 59-40 55th Road
空港からの距離

LaGuardia Airport 7.4 MI/ 11.91 KM

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86%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 773 お客様レビュー
86%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

773お客様レビュー

  • 5 スター
    419
  • 4 スター
    214
  • 3 スター
    62
  • 2 スター
    43
  • 1 スター
    35

Maspeth Holiday In Express

By

3月 26, 2020

club

Great hotel, it’s got good staff and private parking. A great gas station across the street. Honestly not much if anything need improved on

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Wish I Could Recommend But Can't

By

3月 03, 2020

platinumelite

The hotel never informed me until I arrived late for check-in for a five-night reservation that I could not use my chipless-credit card. I did not have a back up card. So I had to find a co-worker late in the evening elsewhere in the city to print and sign a cc authorization for one night so I could check in. This completely changed my travel plans and was detrimental to my work schedule. Horrible hotel policy for a business traveler using a company-issued credit card.

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Comfortable bed

By

3月 01, 2020

club

Very good experience, clean place, good food, very friendly staff. Definitely will be back

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Good choice

By

2月 22, 2020

It was a good place to stay , good food nearby also

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Valentine’s Day ruined

By

2月 17, 2020

club

Good afternoon, this Friday I called to confirm my reservation after booking my room over a month ago to find out on Valentine’s Day that my room I booked and paid for was no longer available. Nobody had called and let me know for the last month that the hotel was doing renovations and that the room I was promised would no longer be available. I was promised a room with a king sized bed and a jacuzzi tub in the room as well. After calling the day of I was told that that room was no longer available and to find hotel accommodations else where even though it was the day of my stay and on Valentine’s Day...the day most hotels are booked solid. I was never told about the renovations nor was I even given a heads up about the room change. We chose this hotel mainly for that accommodation alone and were still charged the same price for the room we did not get. To top it all off management was no help and got defensive when they were caught in a lie about the whole thing. Staff only tried to rush me off the phone along with being rude to me after I continued to keep my composure and be nothing but patient and kind about the situation. I do believe I should have been helped more instead of management telling me to cancel my reservation the day of and look for a different hotel. I am a rewards member of this hotel and am very sad that I had to spend my Valentine’s Day on the phone with customer service for hours with no solution in sight. I understand the holiday can be busy for the hotel, but as a paying and returning customer I expected more and was completely saddened and let down. Although I typically love your hotels and enjoy my stay, I don’t know if I could ever return after the lack of caring and rudeness I experienced within this trip. I am saddened and extremely surprised with the situation I had to endure on a day that was supposed to be care free and filled with happiness.

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Good room in NYC

By

2月 12, 2020

platinumelite

No problems and a great stay. Good parking, friendly staff, good breakfast with plenty of coffee. Renovations are currently taking place so it is only gong to get better, but no problems were seen.

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Quiet and relaxing

By

2月 08, 2020

club

Hallway and room quite and lobby nice. Had a late checking and the hotel person was pleasant. Parking area seemed secure

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Quick stay

By

2月 08, 2020

platinumelite

Very nice property. Parking is limited and I had to ring the bell at the front desk several times to get anyone’s attention.

After someone came to the front desk the person was very nice.

Excellent room! Very nice and spacious.

Breakfast area needs to receive the same updates that other Holiday Inn Express properties have received. Not the best food. How about some bacon instead of the nasty sausage?

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Great service and great value.

By

2月 04, 2020

club

Great location, clean and great service located centrally between Queens and Brooklyn and easy highway access.

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Good Option

By

2月 01, 2020

People were friendly, area is OK. I've stayed there several times with no issues. Good choice.

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terrible pace for relaxing

By

1月 25, 2020

club

I believe that this property has declined in appearance and desirability. Very upsetting stay

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Excellent staff!

By

1月 07, 2020

club

I was very impressed with the courtesy and responsiveness of hotel staff, especially those who work in the breakfast area. They were the most professional and pleasant I've ever encountered in such a setting.
One thing that could be improved: a handle or bar on the inside of the shower's glass door would have made it easier (and safer) to exit the tub.

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