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Holiday Inn Express & Suites Nashville-I-40&I-24(Spence Ln)

714 Spence Lane

Nashville, Tennessee

37217

United States

チェックイン: 3午後

チェックアウト:11午前

チェックイン 年齢:21

オンライン予約 または
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Nashville-I-40&I-24(Spence Ln) 714 Spence Lane

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
70%
のお客様がこのホテルをおすすめしています。

総合評価

3.8

XXに基づく 1380 お客様レビュー
70%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1380お客様レビュー

  • 5 スター
    630
  • 4 スター
    304
  • 3 スター
    168
  • 2 スター
    158
  • 1 スター
    120

BEWARE OF VADNALISM

By

11月 23, 2020

10 VEHICLES WERE BROKEN INTO AND NOBODY WORKING AS THE MOTEL HAD ANY IDEA IT WAS GOING ON.

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Just say no!

By

11月 20, 2020

Simply awful hotel in a "mostly" safe neighborhood. From the smell, to the obviously unclean room (leftover Mike's hard lemonade in the closet and dust on the bathroom counters), to the broken ironing board and acrylic Kleenex holder (poorly taped together with Scotch tape), the multiple cracks in the ceiling and the bathtub stained from an old mat, just say no!

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The customer is an inconvenience

By

11月 12, 2020

club

If I even asked a question, like to get our bathtub sink to drain, the front desk woman made me feel like I was interrupting a first date or something! She was extremely rude. If I was the owner or manager of this hotel, she would be the first thing I would change. PERIOD! what a terrible representation of a company.

Cleaning crew was friendly and quick to respond, so I just asked them for assistance when needed.

Would not recommended. Is actually tell your to go somewhere else.

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Quick overnight

By

11月 10, 2020

platinumelite

Room was clean, front desk helpful, and area was relatively quiet. Would recommend this hotel.

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Great stay

By

11月 06, 2020

club

Excellent overall experience, but difficult to get to because of road construction.

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Avoid this hotel

By

11月 04, 2020

platinumelite

Where to start with this hotel. My shower backed up for most of my stay. On the first night I called the front desk about it and they said it would be taken care of. 2 nights after making the same phone call each day and asking them in the morning on my way out to work I was assured it would be taken care of. The problem was not. The final night of my stay when I called the desk I was given the answer of well reach in the drain and see if you can feel a blockage causing this problem and they hung the phone up. After putting on a glove and reaching in I pulled a hairball out that would choke a cat. Absolutely disgusting for a hotel that is said to be clean. The mattress was completely collapsed and felt like sleeping on on the ground. On the day of checkout my truck was broken into along with at least 5 other vehicles parked around my truck. When I went inside to make the front desk aware of the situation outside I was immediately told that the hotel is ot responsible for damage and theft from the vehicles in the parking lot and that's all that they would hear about it. Not even willing to call the rooms of the owners of the vehicles to tell them what has happened and that they might want to try to close up the broken windows as best they can since it was raining. Not to mention when I left my key in the room the guy working the front desk made me wait for a commercial so he didn't miss the football game he was watching on the lobby TV. I'll never step foot in this particular ihg branded hotel again

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Not very clean

By

11月 03, 2020

The price was great, but you get what you pay for. The bathroom had lots of hair in the sink and bathtub. I gave it a good cleaning myself so we could use it.

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Worker

By

11月 03, 2020

Hotel is showing wear and tear. Needs the details ‘fixed’’.
Shower drain popped out.
Breakfast milk out of date.
No breakfast the second day.
Not dirty but unkempt. Cluttered in places.

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Security

By

10月 30, 2020

My son and I were in town to install some equipment at a local facility. The rooms are fine, the only issue I had was calling the front desk and asking them to let maintenance know the drain was clogged and I was ankle deep in dirty water before my shower was over.
Next night I had to clean the clogged drain myself. I was able to hook a large amount of hair and pull it.
My biggest problem was the security of the parking lot. No cameras and poorly lit.
The morning we checked out, we had two broken windows on our truck and someone had managed to break the cable on a lock box I keep in the back seat. It had to take them some time to do it.
There were at least 5 vehicles I saw with broken windows. I have been traveling for work for 39 years and this was a first for getting a vehicle broken into.
I will be choosing my hotels even more carefully from now on. The area this property is in has way more people on every corner of the on and off rampa as well as traffic lights begging for money.
I think the part about the whole thing was the lack of caring from the staff the morning we left about the break in. They just made sure to let me know that the hotel was not in any way responsible.

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Not a first choice.

By

10月 29, 2020

platinumelite

Rooms smelt horrid, check-in was quick but never have I ever been to an IHG location who didn’t deal with requests or acknowledge status. Attention and cleanliness was the downside.

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time to move on

By

10月 22, 2020

Unfortunately, it’s not just about this hotel. For the past year, All my stay at any IHG hotels such as Intercontinental and all the way down to holidayinn were with worse experience which makes me regret why for the past 20 years, I wasted my time with IHG hotels and not enjoying my trip experience with other hotels chain whom will deliver better service to their elite members.

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Bare no frills. Did it’s job to let us sleep.

By

10月 22, 2020

club

Check in was great! The rep I spoke to was very friendly! I was running later than planned and it wasn’t a problem when I gave them the heads up. Price was great being so close to the airport. Downside is my room didn’t have lotion or face soaps, there was no coffee and no kind of to go breakfast was provided like previous IHG stays I’ve had. Check out was a little less great as the rep seemed irritated that I asked her about coffee or breakfast.

But over all the room was clean and the bed was super comfortable so it did it’s job and was a great price!

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