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Holiday Inn Express Richmond Airport

491 International Center Drive

Richmond, Virginia

23150

United States

チェックイン: 3午後

チェックアウト:11午前

チェックイン 年齢:21

オンライン予約 または
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Richmond Airport 491 International Center Drive

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
83%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 922 お客様レビュー
83%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

922お客様レビュー

  • 5 スター
    544
  • 4 スター
    176
  • 3 スター
    81
  • 2 スター
    64
  • 1 スター
    57

very comfortable bed n Good service

By

6月 29, 2020

I really enjoyed my stay very comfortable nice size rooms very peaceful I wish I could of stayed longer but it was relaxing

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Ok, but breakfast was lacking

By

6月 28, 2020

platinumelite

No breakfast to speak of, excempt a sack with a granola bar and a muffin.

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Great

By

6月 15, 2020

One of my favorite Holiday Inn Express and I have stayed in about 30 different ones on my travels

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Comfortable n relaxing

By

6月 10, 2020

club

Nice hot shower n comfortable bed wonderful to sleep.. I was well cleaned and fresh..

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owner

By

5月 23, 2020

My company experience, TLC Km LLC
I had a terrible experience here. My home is being worked on so I needed to not be in it for the night. I booked my reservation thru my IHG rewards account as I had points and really didn't want to spend money if I didn't need. In the morning I realized I needed to stay another night and went to the front desk to adjust my reservation. I was told by the General Manager that unless I was traveling for government purposes or was a government employee I couldn't stay. That the front desk worker was new and she didn't understand why IHG didn't inform me. When I explained my situation she checked me in again and have me my keys.

I went to get my phone to contact IHG as I felt they should be letting people know there is a possibility their reservation could be refused when they arrive. When the GM realized what I was doing she told me that since I want to complain I need to get my belongings and leave. That I really should know what's going on and that this was in a order from the Governor. The way she spoke to me insinuated that I was an idiot for not knowing. I understand there is a stay at home order but I wasn't traveling or there for a fun getaway, I legit needed a place to stay for what I thought would be one night which turned into two due to circumstances beyond my control.

This place is has horrible customer service and no compassion. I don't appreciate how I was talked to by the GM or her Manager when I try to explain the situation to him.

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Credit card over charges

By

5月 21, 2020

My credit card was over charges 4 different times after we left. At first management was very nasty and didnt want to help until I had her send the statement and I called her back to show her the transaction on my csrd.

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Friendly and helpful staff

By

4月 23, 2020

club

This hotel was clean and comfortable. The staff was helpful and friendly.

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Great service and clean

By

3月 31, 2020

Did a great job will be back again. Breakfast was good, hot and clean

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Great Stay!

By

3月 17, 2020

The Holiday Inn Express Richmond Airport was welcoming, clean and the staff was friendly. My stay was very pleasant, but I did stay around the time when we were on alert due to the coronavirus so they were not fully at capacity and that mean it's hard to know how the stay could have been if it was. But for my stay doing that time I had a great experience, I would stay again and recommend them as a place to stay. Keep up the great work!

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Review

By

3月 15, 2020

Nice staff, and overall nice place to stay. Room was clean, breakfast was good, and conveniently located.

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Great experience

By

3月 11, 2020

Everything is working out great staff is excellent

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Great Service and nice room on 3/7/2020

By

3月 10, 2020

club

Nice small hotel with great service.
Room was very comfortable and clean.
Breakfast Ok but no cut fresh fruit.

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