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Holiday Inn Express & Suites Southfield - Detroit

25100 Northwestern Highway

Southfield, Michigan

48075

United States

チェックイン: 3午後

チェックアウト:12午後

チェックイン 年齢:21

オンライン予約 または
電話予約

Southfield - Detroit 25100 Northwestern Highway

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
74%
のお客様がこのホテルをおすすめしています。

総合評価

3.9

XXに基づく 857 お客様レビュー
74%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

857お客様レビュー

  • 5 スター
    412
  • 4 スター
    178
  • 3 スター
    91
  • 2 スター
    96
  • 1 スター
    80

Ms lady

By

12月 07, 2020

The bed had hair all over it. Also the bathroom wasn't clean.

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Ms

By

12月 06, 2020

The room wasn't clean enough. The bathroom was dirty.

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Family fun

By

11月 30, 2020

Me and my family were welcomed to a clean fresh environment. The staff was nice and helpful. At times like this you have to be careful snd we made the right decision booking with the holiday inn.

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RM309_Needs Cleaning

By

11月 21, 2020

Clean clean clean .. The elevator needs vacuumed and Lysol wiped every once in a while, the elevator floor DIRTY! Room 309 needs a thorough cleaning; the sofa cushions and chair cushions needs to be cleaned or replaced!

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Wonderful staff

By

11月 20, 2020

club

The stay here was great excellent staff very great attitude and even allowed the kiddos to swim an extra 20minutes would highly recommend this stay.

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My stay

By

11月 12, 2020

This is my second time staying at this location. Nothing like the first time. I gave it a 3 because it was a party and our floor was full of weed smoke. And the room came with one remote (2tvs) Other than that I can't complain. Pool was open

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Very Comfortable bed

By

11月 12, 2020

My checkin was fast the front desk service was great Shawn checked me in. My room was beautiful really comfortable. The entire stay was just perfect because of the cleanliness of the property. I will stay at this property again I will suggest others try this location if in the area. I want to say thanks to the entire front desk staff Marianna Shawn Crystal and Izac.

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Terrible customer service

By

10月 31, 2020

club

I requested 2 joined room when I made my reservation on phone. I was assured that 2 joined rooms were a available and continued my reservation based on that. I checked in when arrived around 10 PM. The behind the counter person (heavy set African American male) was very short and rude. I had to ask him about breakfast time and wifi info. He acted very bothered when he was checking me in. He also was not wearing a mask and went out and stood by the front entrance smoking a cigarette while I was unloading my luggage from my car. I went into my rooms and found out that the 2 rooms were separated by another room. I went downstairs to inquire. I waited in line behind another guest who was not wearing a mask either eventhough there was a sign posted saying that masks were required. When I asked the employee about the room he started huffing and yelling at me. I was too tired to argue with him and just walked away. The beddings were dirty with black dirt marks on comforter and sheets and cat/dog hair on one of the pillows. I also noticed a full trash bag in front of my room that sat there until I left. Front desk employee attitude was very troubling. It was such a terrible experience and I will never go back.

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Nice Location

By

10月 29, 2020

platinumelite

Nice and Comfortable. Its very spacious located right near the express was. Great location for shopping, eating, or just to relax and sleep.

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Bad staffing

By

10月 28, 2020

club

The front desk attendant was either outside, in the back or at the front desk flirting when I would come ask for assistance

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Enjoyed it

By

10月 25, 2020

I thoroughly enjoyed my stay. I wish I would have gone sooner

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Not the best

By

10月 22, 2020

club

Hotel was clean but room was dirty and smelled like smoke. Toilet paper wrapped around smoke alarms so you can definitely tell someone had been smoking in the room. No soap in bathroom, sheets, pillows, or towels were not clean. Never going back.

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