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Holiday Inn Express & Suites Tucson North - Marana

8373 North Cracker Barrel Road

Tucson, Arizona

85743

United States

チェックイン: 3午後

チェックアウト:11午前

チェックイン 年齢:18

オンライン予約 または
電話予約

Tucson North - Marana 8373 North Cracker Barrel Road

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89%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 949 お客様レビュー
89%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

949お客様レビュー

  • 5 スター
    584
  • 4 スター
    219
  • 3 スター
    81
  • 2 スター
    38
  • 1 スター
    27

Under remodeling

By

9月 20, 2020

club

The breakfast bar and lounge are under construction. Do not stay here if you are looking forward to the delicious cinnamon rolls and great breakfast choices, you will instead be offered a brown paper bag breakfast with a 25 cent cup of applesauce, 25 cent granola bar and a 50 cent muffin.

Do to the corona, the fitness center is closed. The pool is closed too, never mind that it’s outside but I guess the state of AZ believes you might get the rona while trying to swim.

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Poor service

By

9月 14, 2020

I stayed one night so did not see anyone cleaning anything. There were no amenities, in fact, we had to leave for work early and there was not even coffee available. Upon check-out the clerk was either unable or unwilling to print a receipt. She assured me that a receipt would be emailed and verified the address yet no receipt was received. I need this receipt to complete my travel voucher.

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Wait till it’s remodeled

By

9月 13, 2020

platinumelite

Way too much going on here. I hate hotel that are in the middle of remodel. No breakfast, no pool.

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Lacking in customer service

By

9月 04, 2020

club

Front desk staff with half of her head dyed brown hair and half of her head dyed brassy blonde was the rudest hotel employee I have ever run up on. We were bothering her by checking in if I could do it myself I would.
She does not greet guests when you walk through the door, rolling her eyes and grumbling under her breath made us want to just cancel our reservation and go elsewhere. The next morning at checkout there was a different front desk agent and she was so welcoming and kind truly total opposite of the other woman.

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Semi-convenient location, pretty good stay overall

By

9月 02, 2020

This location is fairly convenient to get to some standard chain restaurants (Chiptole, In-N-Out, Texas Roadhouse, etc.) and the Walmart. Staff was friendly and professional. The breakfast bags they have for people to grab on the go were available as early as 0130, so that was really neat (I had to leave at 0200 for work).

The bed wasn't super comfortable, construction was going on in the building during the day, 1 of the days the water was out for several hours.

Be aware, there is 1 washer and 1 dryer for guest use and the nearest laundromat is a couple miles down the interstate. Overall, my stay was pretty good. I'm relatively easy to please so my 3 or 4 star is probably most people's 2ish star. I do want to emphasize that the people were generally friendly and professional and any qualms are probably an owner/franchise level problem.

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Very welcome and helpful

By

8月 27, 2020

Tuscan North HIES was a great place to stay.
Friendly and helpful staff sealed the deal.
The room was clean and very comfortable.
There was some renovations occurring during my stay which detracted from the total experience being nice but I am looking forward to returning again.

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Definitely not worth the cost

By

8月 22, 2020

I have stayed at other Holiday Inns before and this is the first time I felt I had to leave a poor review and NOT recommend one of their properties. The experience started off with poor customer service. The receptionist seemed rude and inconvenienced by my check in. The room was fairly clean and the bathroom was nice. The jaquzzi tub was ver old , it had chips and cracks and just looked plain ol shabby. The room furniture was in fair to good condition. The air conditioner unit was very old and did not work well. I set it low to stay cool but it never truly cooled the room. Need to get out of the '60's with these old wall units. The breakfast was so pathetic it actually made me beyond angry. A small Otis Spunkmeyer blueberry muffin, a hard granloa bar and an orange so old I couldn't peal it because it was SOOOOO mushy. There was no beverage for it and it was exactly the same. There were other guests getting a hot breaksfast, when I asked the rude receptionist about the hot breakfast she just snapped at me something about it being a group breakfast. That made me angry. This made me think why they could not offer egg sausage muffin sandwiches to go or something similar? There was no option for diabetic people. None of the ammenities were open due to COVID-19. To charge me full price and not have access to the pool, gym or a decent breakfast was a total slap in the face to me.

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room was clean

By

8月 22, 2020

front desk help was great. they got me checked in fast. always said hi when walking thru the lobby. room was clean hot water for a shower

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Decent room, horrible breakfast

By

8月 14, 2020

I understand the COVID reatrictions for community areas and what not. The breakfast option was completely horrible. One star was one too many. An orange, a hard granola bar and muffin was total garbage. The fruit was way past ripe both days. Nothing is diabetic friendly and they couldn't even toss in a drink. Total garbage. An egg and bacon muffin is not unreasonable. A diabetic option is NOT unreasonable. This was a lazy weak attempt. The room was clean and reasonable. The jacuzzi was old and had cracks and chips in the tub part, not comfortable. Overall a fair stay, not great and definitely worth the cost.

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Unpleasant Experience

By

7月 29, 2020

Parking was decent
Room smelled of mold , smoke and dingy
We were so tired wife did not want to complain so we Lysol room and turned Ac down hoping it would remove smell while we went out for dinner . And that didnt work !
There was hair in shower , so we rinsed out shower and were not satisfied at all . The only good part was staff at front desk was very friendly and parking was descent . Very suprised since I choose HOLIDAY INN first every time we use a hotel . Upsetting but hopefullythis review is read and issues get resolved

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Short Stay

By

7月 21, 2020

club

We found this hotel very comfortable with good service and a staff taking precautions for our safety.

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Will definitely return

By

7月 07, 2020

club

Nice rooms and friendly staff. Thank you for everything and keep up the great work!

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