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Holiday Inn Express & Suites Williamsburg

1452 Richmond Road

Williamsburg, Virginia

23185

United States

チェックイン: 3午後

チェックアウト:12午後

チェックイン 年齢:21

オンライン予約 または
電話予約

Williamsburg 1452 Richmond Road

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お客様レビュー
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87%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 1302 お客様レビュー
87%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1302お客様レビュー

  • 5 スター
    774
  • 4 スター
    300
  • 3 スター
    98
  • 2 スター
    80
  • 1 スター
    50

Disappointed

By

11月 17, 2020

I travel for business at least one week a month, and stay at Holiday Inn properties almost exclusively. This hotel was disappointing when compared to others.

First, the bed was very hard and uncomfortable, while the pillows were too soft to be effective.
Staff was rarely seen at the counter, and few were seen wearing masks.
The WiFi connection was horrible. It would connect after 8 - 12 attempts to log in. Then, it would arbitrarily drop you 30 minutes into your session. This made working online impossible.
I understand the breakfast issue, but I have had better selections at other hotels this year.

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Annual trip

By

11月 16, 2020

I give thumbs up all the way. I prefer a more comfortable bed otherwise my stay was awesome. The most important thing is the hotel is pet free and non smoking. I will be returning in December to visit Busch Gardens so I will be returning.

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Nothing wow me about this facility! Just OK.

By

11月 11, 2020

club

My room WAS NOT clean, Especially the bathroom!! There was not any toilet paper in the bathroom. I had to go to the front desk and request toilet tissue. I also went to my vehicle to gather cleaner and lysol wipes to wipe things down... disgusting...

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Nice service, pricy for rooms.

By

11月 10, 2020

First, the staff was friendly. Our first room the floor was soaked/smelled of mold/mildew by the a/c unit. The second room was large but by the road so heard trucks going by at 3 am. The shower curtain didn’t cover the full shower and the shower itself drained slowly.
We know of another couple that also had to change rooms. Again, staff quickly moved us, very nice.

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Williamsburg visit

By

11月 10, 2020

club

It was an ok stay. As breakfast is included in the price and there was no breakfast to speak of, there should have been a further discount on my room fee.

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Would not recommend

By

11月 04, 2020

Elevator malfunction. Phone in room stopped working. Shower rod broken and could not be fixed until next day so we needed to change rooms. Other room had very loud water noises all night. Breakfast bag with a muffin, fruit and water and a granola bar offered 2 of the morning but nothing there Sunday morning. Pathetic- we just had stayed At 2 other Hotels who did a much better job of hot options during Covid. Staff barely if at all wore masks and did not require guests to wear masks.
We always stay at holiday inn express but this one let us down

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Get away

By

11月 03, 2020

club

Great location and staff . Even with covid everything was professional and good customer service

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Holiday Inn Williamsburg

By

10月 27, 2020

club

Great place to stay very close to downtown Colonial Williamsburg, clean room and building. I would recommend this place.
Only problem was make sure you get your to go bag of breakfast before they disappear on you. I went to get my room key out of the car then came in to get a breakfast bag and they were gone. The staff said that was it, they did nothing to try to get me one.

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Definitely going downhill

By

10月 27, 2020

club

Not a single staff member wore any Covid-style face mask (front desk, maintenance, housekeeping) throughout the stay. Ceiling (room 333 I believe) showing mold. Bathtub had not been well cleaned (or cleaned at all). By end of my shower there was 3+ inches of water in the tub...and shower escutcheon is rusty. I stayed at the hotel a number of months ago and the elevator closest to the front desk "shuddered" when operating and the same was true last week.

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Great stay

By

10月 27, 2020

Clean and comfortable room. bad breakfast bags. There was only an Apple, nature valley bar, and oat meal pack with small juice bottle. There’s really nothing to watch

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Horrible service

By

10月 24, 2020

club

This hotel was not run well. The service was not good. We asked for towels every day and they only gave us the floor mat towels to use until the very last day.

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Stay

By

10月 23, 2020

platinumelite

Many problems with this stay.

Hotel is clean and rooms are comfortable, good location and price.

Poor communication and no one making a effort even considering the pandemic related problems.

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