사용하지 않으시면 5 , 0 후에 세션이 만료됩니다. 로그인 상태 유지
PIN 만들기
모두 필수 입력란입니다.
호텔에서 IHG® Rewards Club에 가입하셨으면, IHG® Rewards Club 계정을 이용하기 위해 4자리 PIN을 만드셔야 합니다.
예상치 못한 서버 오류가 발생했습니다
세션이 만료되었습니다. 회원 프로필에 로그인하십시오
죄송합니다. 현재 시스템이 작동하지 않습니다. 나중에 다시 시도하시거나 IHG® Rewards Club 고객 관리 센터 에 연락하셔서 도움을 요청하십시오.
4자리 숫자가 일치해야 합니다.
PIN 분실
모두 필수 입력란입니다.
예상치 못한 서버 오류가 발생했습니다
세션이 만료되었습니다. 회원 프로필에 로그인하십시오
죄송합니다. 현재 시스템이 작동하지 않습니다. 나중에 다시 시도하시거나 IHG® Rewards Club 고객 관리 센터 에 연락하셔서 도움을 요청하십시오.
프로필에 이메일 주소가 없습니까?

현지 IHG® Rewards Club 고객 관리 센터에 연락하셔서 PIN을 요청하시고 프로필에서 이메일 주소를 업데이트 하십시오. PIN을 받으신 후 www.ihg.com/updateemail에서 이메일 주소를 업데이트 하실 수도 있습니다.

FAQ(자주 묻는 질문)

저희 정보 센터에서 흔히 묻는 여러 질문에 대한 구체적인 답변들을 확인해 보십시오. 주제들을 살펴보시면, 가장 편리할 때 궁금한 사항에 대한 답변을 찾으실 수 있습니다.

IHG® Rewards Club

계정
포인트
프로그램
리워드
호텔 이용후기


포인트

기존 예약 건에 내 IHG® Rewards Club 회원번호를 추가하려면 어떻게 해야 하나요?
기존 예약 내용에서 이름 근처의 "IHG® Rewards Club 회원번호 추가" 링크를 클릭하시면 됩니다.

위로 돌아가기


숙박 이후 내 계정에 IHG® Rewads Club 포인트가 적립되려면 얼마나 걸리나요?
Please allow seven business days after you check out for points from a recent stay to post to your account. If it has been more than seven days and your points are still missing, you can contact a Customer Care Center or fill out a Missing Points form.
Back to top

How do I get credit for a missing stay?
A stay takes seven business days from the date of check-out to post on your IHG® Rewards Club account. Stays prior to enrollment are not eligible for credit. However, as a IHG® Rewards Club member you may request credit for stays up to six months after check-out. If you need assistance regarding missing stays or point postings, please submit a Missing Points form.
Back to top

I am missing points from one of your partners. How can I get my credits from them?
If you need assistance regarding missing partner credit/points, please complete a Missing Points form.
Back to top

Which hotels offer the opportunity to earn IHG® Rewards Club points?
Earn points through the IHG® Rewards Club family of brands: Intercontinental Hotels & Resorts, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Holiday Inn Club Vacations, Staybridge Suites and Candlewood Suites.
Back to top

How many points do I earn when I stay?
If you enroll in IHG® Rewards Club while staying at any IHG hotel (excluding ANA partner hotels worldwide), you will earn 1,000 points for that qualified enrolling stay. For subsequent stays, and for all stays if you enroll by some other means, you will earn: 

10 IHG® Rewards Club base points per eligible $1 USD spent at all: 

  • Crowne Plaza Hotels & Resorts
  • Hotel Indigo
  • Holiday Inn Hotels & Resorts
  • Holiday Inn Express hotels 
  • InterContinental Hotels & Resorts


유효 지출 미화 1달러마다 5 IHG® Rewards Club 기본 포인트 제공: 

  • Staybridge Suites
  • Candlewood Suites


2,000 points, 1,300 points or 600 points per qualifying stay at ANA partner hotels
Back to top

What do I need to do to ensure that I earn points or miles whenever I stay at your hotels?
To receive credit/points, be sure to provide your IHG® Rewards Club membership number when making a reservation and again upon checking in at the hotel.
Back to top

What is the difference between a stay and a night?
A “night” is considered one night at any of our hotels. A “stay” can consist of any number of consecutive nights at the same hotel, regardless of frequency of check-in/check-out.
Back to top

When is a night or stay considered qualifying?
A "stay" or "night" is qualified when paying qualifying room rates, which include most business and leisure rates.
Back to top

What are qualifying room rates?
Qualifying room rates are applied when you book through IHG central reservation offices, IHG Web sites, travel agents or directly at the hotel. In North, South and Central America and the Caribbean, points may be awarded on locally negotiated rates if these rates are discounted less than 30%. At Asia Pacific hotels, qualifying room rates also include all locally negotiated rates.
Back to top

Can I earn points and miles at the same time?
Your IHG® Rewards Club account must reflect either a points or a mileage earning preference. However, you can switch from one to the other at any time by updating the preferences 링크는 새 브라우저 창에서 열립니다. on your account. Occasionally, there are IHG® Rewards Club promotions that offer points only, so if you are a mileage earner you will earn points on these offers. This information will be clearly displayed in the promotion details..
Back to top

How do I change my earning preference?
To change your earning preference please sign into your IHG® Rewards Club account, go to Account Status 링크는 새 브라우저 창에서 열립니다. and select your choice of earning IHG® Rewards Club points OR airline miles.
Back to top

Other than hotel stays, how else can I earn points? (SPG)
In addition to staying at any IHG hotel, there are many other ways to earn IHG® Rewards Club Points including:

  • 회원의 객실에 부과되는 모든 전세계 유효 요금(InterContinental Hotel 브랜드에 투숙할 경우 제외). 식음료, 전화, 세탁 및 객실 내 영화를 포함하는 모든 유효 요금.
  • 파트너로부터 상품과 서비스 구매. IHG 파트너의 전체 목록은 당사의 파트너 페이지 링크는 새 브라우저 창에서 열립니다.에서 확인하실 수 있습니다.
  • IHG® Rewards Club 공동 브랜드 MasterCard 신용카드를 사용한 일상적 구매. 

포인트를 구입하실 수도 있습니다! 구입하신 포인트를 가족 여행에 사용하거나, 다른 IHG® Rewards Club 회원에게 선물로 제공하거나 비즈니스 인센티브로 활용하십시오.

위로 돌아가기

아직 회원이 아니지만 현재 상당 기간 동안 귀사 호텔에 투숙하고 있습니다. 지금까지 투숙하는 것에 대해 포인트나 마일리지를 적립 받을 수 있습니까?
IHG® Rewards Club points can not be retroactively credited for stays prior to enrollment.
Back to top

How do I earn airline miles for a stay?
You can earn miles with our frequent flyer program partners by changing your earning preferences 링크는 새 브라우저 창에서 열립니다. or by calling the IHG® Rewards Club Service Center.

When miles are transferred to a frequent flyer account, both accounts must be in the same name to avoid airline reject. This is for the member’s protection so that no unauthorized transfers may occur. Once transferred to an airline, they may not be returned to the members' IHG® Rewards Club account.
Back to top

Can I earn points when I book on third-party sites?
Most rates booked through most third party web sites,  complimentary hotel stays and any other rates not defined as a Qualifying Room Rate are not eligible for points.
Back to top

For which offers am I registered?
To see your My Offers page you'll need to sign into your IHG® Rewards Club® Rewards account 링크는 새 브라우저 창에서 열립니다.. Once signed in, click 'View', then choose 'My Offer Status' on the menu on your left hand side.
Back to top

I don't see a promotion in My Offers. Does that mean that I'm not registered?
While most of the promotions you have signed up for will appear in My Offers, there are a few that will not. To ensure you have been registered for a specific promotion, please contact the IHG® Rewards Club Service Center near you.
Back to top

How will I know which of my stays qualified to a promotion?
You can find the list of your stays that counted towards a specific promotion by signing into your account 링크는 새 브라우저 창에서 열립니다. and clicking 'View your Activity Detail'.
Back to top

I don't see a specific stay in the ActivityDetail. How do I make sure it gets counted towards the promotion?
Click 'Return to My Offer Status' and choose 'Report a Points Discrepancy' to open a report. Select 'Missing Stay' for type of discrepancy then supply your stay information. An Account Manager will use the details you provide to locate your stay. Once found and confirmed, the points will be posted to your account with the appropriate bonus. Please allow at least three (3) business days for processing.
Back to top

Can I earn points when I book on third-party sites?

Most rates booked through most third party web sites,  complimentary hotel stays and any other rates not defined as a Qualifyifying Room Rate do not qualify to earn points on your stay.

위로 돌아가기

도움이 더 필요하십니까?