No. 28, Fuhua 1st Road, Futian District
Shenzhen, GD
518048
Mainland China
Zameldowanie: 2PM
Wymeldowanie: 12PM
Wiek zameldowania: 18
Międzynarodowy port lotniczy Shenzhen Baoan 20.82 MI/ 33.5 KM
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Opinie gości
Każda otrzymana opinia i ocena jest weryfikowana, aby wyświetlane były wyłącznie informacje przesłane przez gości, którzy faktycznie korzystali z hotelu.
85%
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Ogólne wrażenia 4,3
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Low csot carrier experience
Bydili71
января 14, 2025
I have not had a good hospitality experience with this hotel. I have lots of enthusiasm for better brands of IHG but it failed. My experiences haven't been good with Crowne Plaza, thus, I would not opt to stay there. I have feel they have a preference for their own brand member and not a good treat for IHG.
Doskonałe wrażenia
BySteven S
января 08, 2025
The stay was fantastic from check in, Gina was super helpful and kind, I was very warmly welcomed. The hotel itself is very nicely equipped, modern amenities and nice room, the bath tub was great. Only con is it's a little far from public transports.
Billing is a mess
ByMr chan
января 08, 2025
Still waiting for the refund of cny $1467.48 on my 20 Dec 2024 stay
A Stay at Crowne Plaza: Uncovering the Ups and Downs
ByMrTravelsALot
января 08, 2025
I recently stayed at a Crowne Plaza. It was a stay with a mix of good and bad experiences.
On the positive side, I got a room upgrade to a corner room with large windows, which offered great cityscape views. The lounge had a wide range of liquor choices. Breakfast was satisfying, featuring fresh juice and tasty porridge that I’ve never seen in other Crowne Plaza, along with other items. Also, the extended checkout was a convenient feature.
However, there were problems too. First, a nearby bar played very loud bass at night, a low - frequency noise that disturbed sleep. No advance notice was given by the staff. Additionally, the shower's hot water was slow to heat up and fluctuated in temperature without manual adjustment, which was inconvenient. Another issue was with food delivery. When I ordered food, the hotel only allowed external food to be delivered to the lobby. I asked the concierge to help deliver it to my room. Although they agreed, it took about twenty minutes to get the food. This made me wonder if there was good internal communication within the hotel when it came to assigning such tasks.
In conclusion, the Crowne Plaza has its own charm. Its location is excellent, which is a huge advantage for guests who want to be close to various attractions or business areas. Moreover, the affordable price makes it an attractive option in the market. However, guests should be fully aware of the potential drawbacks before deciding to stay there. If you are sensitive to noise and require a stable shower experience, you may need to think twice. But if you can put up with these minor inconveniences, considering its location - based convenience and cost - effectiveness, it can still be a recommended property for your next trip.
高性价比酒店，强烈推荐
ByRobben
января 05, 2025
生日当天，酒店准备了一个小蛋糕，好温馨哦~~
升级到行政楼层，给小朋友准备了小礼物，孩子好开心
地理位置优越，步行可达购物公园和平安金融中心
早餐厅的工作人员非常热情与积极，遗憾的是，早餐厅比较小，需要排队，要么不得不坐在大堂吧区域吃早饭，体验略差，不过，早餐的品质是非常好的，多样性值得点赞，有新鲜鲜榨果汁哦……
服務很好, 住得舒適
By金咭會員
января 02, 2025
整體感覺很好, 員工有禮,
我提出意見亦很樂意接受.
强烈推荐的亲子酒店
ByRobben
января 01, 2025
员工非常热情与贴心，可以说每个员工都体现了皇冠假日酒店的高素养！钻石会员礼遇升级至行政楼层40楼，在行政酒廊同一层，入住体验太好了，尤其点赞行政酒廊的工作团队，Eva, Cherry, Hailey and Louise，孩子超级喜欢Hailey and Eva姐姐……
酒店大堂有游乐场，球球池，孩子很是喜欢
距离福田高铁站步行10分钟之内，前往香港旅游十分便捷。
Room temperature and shower
Gary
января 01, 2025
Room temperature is hot, always 26-27 degree. It was finally fixed on the 2nd day of my stay. Shower is leakage on the floor.
Świetnie
ByBithiaa
декабря 30, 2024
Nice, clean😊.
Relaxing.
Close location.
Spacious.
服务好，位置好，强烈推荐
ByRobben
декабря 29, 2024
服务好，位置好，强烈推荐！
门童热情积极，帮忙处理行李，12月27日入住，忘记问小伙子的名字，必须点赞。
位置太好，去福田高铁站步行可达，是去香港旅游的最佳酒店。
行政酒廊的工作人员十分热情，给孩子准备了小礼物，孩子好开心的！
感谢Colin和Peter的贴心关怀！！！
Great Hotel with Good Service
poprzez
декабря 13, 2024
Really enjoy his stay with Crowne Plaza Shenzhen Futian. Good service when I step in the hotel from check-in, room (upgraded) and special Birthday cake!
I have already plan stay again this month end with my family for Christmas celebration. Hope the service as same! The most important my family enjoy! Please ready same room for my next stay.
Thank you so much,
Archer
Great F&B Team
ByBu33
декабря 03, 2024
Hi Crowne Plaza,
I would like to make a note to the awesome F&B team that you have. Their attention to details really made a difference to my dining experiences I had with the hotel.
The service is superb and the staff in the team had been with the hotel for many years. This really helps with the relationship that they have built with regular guests.
It is extremely heartwarming to be greeted by familiar faces each morning while you are away from home.
Great job F&B and I believe Raymond plays a big part in managing his team and ensure everyone is treated fairly and well to have such a strong team.