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Holiday Inn Londres - Kensington High St.

Wrights Lane

Kensington

London

W8 5SP

United Kingdom

FAÇA A RESERVA ONLINE OU LIGUE PARA O SERVIÇO DE RESERVAS

Londres - Kensington High St. Wrights Lane Kensington

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Avaliações de hóspedes
Todas as avaliações e classificações que recebemos são verificadas para garantir que apresentamos apenas as informações fornecidas pelos hóspedes que realmente se hospedaram no hotel.
79%
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Experiência global

4

com base em 1508 avaliações
79%
Recomendar esta propriedade

Detalhe das classificações

1508avaliações

  • 5 Estrelas
    693
  • 4 Estrelas
    410
  • 3 Estrelas
    166
  • 2 Estrelas
    120
  • 1 Estrelas
    119

Great service and location

By

dezembro 06, 2021

Great location for Kensington where I was speaking at a conference. Staff very welcoming and friendly. Great bar service for food and drink

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Absolute joke

By

dezembro 05, 2021

Firstly, the room was too small, and outdated so we requested a bigger one which was literally an identical room. After changing rooms, we were then locked out of the room and had to go to reception who explained that we couldn't hold the key card and our phones too closely - in 2021! IHG needs a tech upgrade.
Half the lifts in the hotel were not working and due to COVID, only one household per once-every-5-minute-working lift. I found a hair in the cup in our room, and room service didn't replace toilet paper. I tried to call reception and housekeeping, didn't go through so again I had to go all the way downstairs to reception which took forever because the lifts weren't working! Only to get told that their system was down. In 2021.
We couldn't be bothered to use the spa, again outdated and they had maintenance works going on so not a relaxing atmosphere. This was supposed to be a nice city break but it actually added on more stress

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Mascha

By

dezembro 05, 2021

club

Wir waren nur eine Nacht in dem Hotel. Sind super zufrieden. Das personal war total nett, leider durften wir nicht früher einchecken, pro Stunde die man früher eincheckt wird eine Pauschale von 12€ berechnet pro Person. Jedoch durften wir kostenlos unser Gepäck so lange im Hotel abgeben. Das essen war lecker, vor allem die Pizza die man per Room Service bestellen kann. Die Badezimmer waren sauber. Und das Hotel an sich war auch super schön.

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Spotless and comfortable

By

dezembro 05, 2021

Would highly recommend. The room was modern and spotless .Staff were friendly and polite.

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Exactly as expected

By

dezembro 03, 2021

club

The hotel is well located, clean, comfortable and reasonably priced.
All the staff I had contact with were helpful, friendly and efficient.
This was a business stay, and I had everything I needed to be able to work efficiently.
Didn't eat in the hotel, so can't comment on food & beverage services,
Would definitely recommend. Thank you for everything!

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Comfy bed

By

dezembro 01, 2021

Great hotel. Easy check in early aswel. Swimmimg pool was warm a very clean. Sauna was great also

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Good location

By

dezembro 01, 2021

platinumelite

Hotel is in a great location for the tube at the end of the road.

Unfortunately the staff in reception were unable to recognise my membership status, the room was filthy, the air con noisy and the hand sanitising station in reception always empty.

A poorer experience than my last visit to this hotel. Very good breakfast though.

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Clean and great location

By

dezembro 01, 2021

club

Great location, easy access go public transport or beautiful local walks

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Good location but poor nights sleep

By

dezembro 01, 2021

club

Location is great and the bar area and coffee bar is good. However very uncomfortable bed and pillows and room temperature unpredictable.

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Lots was broken

By

dezembro 01, 2021

club

I usually stay at a holiday inn no matter where I go because the service and rooms are consistent. Unfortunately this hotel was far under par. Many broken things (elevators/hot tub), very small rooms, price/quality didn’t line up at all, and reception was constantly too busy

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Comfortable and Relaxing

By

dezembro 01, 2021

Stayed here on a Saturday night, it was very busy but the staff dealt with the reception queue extremely efficiently. Room was compact but very comfortable and clean. The location is perfect for exploring Kensington and Knightsbridge and transport all around London. Had a really good night's sleep, no noise or disturbances considering the hotel was full. Breakfast is buffet style with great choices for both hot and cold food and constantly being replenished by staff. Staff were very friendly and helpful. I would highly recommend a stay here.

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Staff

By

novembro 29, 2021

The location is very good. Staff, especially housekeeping, was terrible. They knock on your door at 8 am for check out! Bear in mind hotel check out was at 10 am.

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