Avaliações de hóspedes
Todas as avaliações e classificações que recebemos são verificadas para garantir que apresentamos apenas as informações fornecidas pelos hóspedes que realmente se hospedaram no hotel.
94%
Recomendar esta propriedade
Experiência global 4,5
94%
Recomendar esta propriedade
|
Próximas estadias
Já é membro do IHG® Rewards Club? Inicie a sessão , para visualizar as suas próximas estadias.
Bem-vindo(a) de volta, __firstname__! Inicie a sessão para visualizar as suas próximas estadias.
Bem-vindo(a) de volta, __firstname__! Neste momento, não tem quaisquer próximas estadias.
Falta uma próxima estadia?
Bem-vindo de volta, __firstname__! Tem __totalstays__ próximas estadias.
Bem-vindo(a) de volta, __firstname__! Tem __totalstays__ próximas estadias.
Procura uma reserva no Regent Hotels & Resorts?
Customer service is bad
ByAsh2017
janeiro 06, 2022
My stay at the hotel was extremely disappointing.Firstly the shower tray was blocked - after 5 mins of showering the tray has still full of waste water. Secondly the toilet handle was stuck in the flush position. Thirdly the air conditioning was not working. Opening the window ended up with a flood of noise from airport runway - hence no sleep.
I reported the following faults in the morning. The attendant said he would Take a look.
No one got back to me.
The following day I asked what was done about the faults. The attendant was not made aware of the complaint.
I was told I would get reward points for the inconvenience.
Nothing was rewarded.
Very disappointed I will not be staying here again
Convenient, clean
ByDelta
dezembro 18, 2021
Hotel is conveniently situated for access to airport. Very clean
Very relaxing
ByLynn
dezembro 15, 2021
Very friendly, helpful staff always cheerful.
Room very clean and fresh.
Muy buen hotel
ByIGDE
dezembro 08, 2021
Este hotel está muy bien situado, puedes ir andando al aeropuerto de Luton desde allí, si el tiempo lo permite!
Su personal es muy atento y dispuestos a ayudarte en cualquier momento, incluso se esfuerzan por hablar en tu idioma! (Español)
Es muy limpio, y su Lounge es muy moderno y relajante.
Cuando nos registramos fue muy rápido y fácil, y además tuvieron el detalle de darnos una bolsa con galletas y una pelota para nuestra pequeña mascota Buddy.
El desayuno muy concurrido (era Domingo) y desde primeras horas ya había gente). Por lo que cuando llegamos a desayunar faltaban cosas como pan, cruasanes, yogurt, leche caliente. Me consta que el personal hacía muy bien su trabajo, pero sería ideal que reforzaran con más personal los días de mucha ocupación.
Sin lugar a dudas, volveremos cuando nos toque ir a Luton airport o estemos cerca.
Clean hotel with friendly staff
ByCd123
dezembro 04, 2021
Can not fault this hotel, rooms were very clean, value for money was very good and staff are happy to help with everything. The breakfast was good.
Airport stop off
ByLoz0410
dezembro 02, 2021
Was perfect location and cheap to stay before our flight
Great Service
ByGerry
novembro 26, 2021
Very happy with my one night stay at The Holiday Inn Express, Luton Airport.
Staff friendly and polite
Room clean with a very comfortable bed
Dining room - clean with pleasant staff and the breakfast choice good
Overnight stay for morning flight
ByPete
novembro 24, 2021
This hotel is perfect for an overnight stay before a early morning flight. Simply check in , sleep then get up and take a short stroll to the airport.
Visiting family
ByESimmo
novembro 17, 2021
Very nice place, but rather pricey for one night. Would expect that though as it is London rates.
Great introductory stay as my daughter hasn't yet been on a plane.
Shall be back sometime.
Good relaxing nights stay
ByKeith C D
novembro 13, 2021
As a Gold member it took a while to get the room I had requested, which wasnt a good start. Once that was sorted, all was well.
Perfect for the airport
Byriviera
novembro 13, 2021
Very clean comfortable rooms.
The staff are pleasant and helpful.
Ideal for the airport.
Good free internet connection
One of the best nights sleep in a hotel
ByBad grump1961
novembro 07, 2021
One of the best nights sleeps in a hotel ive had in years. Room clean tidy bed confortable hightly recoment a stay