Avaliações de hóspedes
Todas as avaliações e classificações que recebemos são verificadas para garantir que apresentamos apenas as informações fornecidas pelos hóspedes que realmente se hospedaram no hotel.
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Experiência global 4,3
88%
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Holiday Inn Express & Suites Los Alamos Entrada Park
60 Entrada Drive
Los Alamos, New Mexico
87544
United States
Los Alamos Entrada Park 60 Entrada Drive
Distância do aeroporto
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Quando efetua as reservas diretamente connosco, prometemos-lhe que terá sempre o preço online mais baixo. Se encontrar um preço melhor algures, o mesmo será igualado por nós e dar-lhe-emos cinco vezes mais pontos do Rewards Club da IHG®, até ao máximo de 40.000 pontos, para que possa concentrar-se na sua estadia e na sua carteira.
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Worst Representation of the IHG Brand!
ByGmjm
dezembro 30, 2021
The hotel itself is nice and has newer decor but take your chances and hope you don't have any issues as the customer service policy at this hotel is sub-par and doing the IHG brand a disservice.
The young man "welcoming" guests at the front desk is disrespectful and unprofessional. He clearly does not understand Customer Service. My treatment upon check in was embarrassing and unbelievable! His welcome statement was "Oh great, more people!"......(only one additional family aside from myself and my colleague checking in) When inquiring about an emailed request for a top floor that was not accommodated, he stated "Such is Life!" when I merely commented "Darn, i have trouble sleeping if there is noise'". No one .(not even Spire Elite members) expect requests to be accommodated at all times. However, NO ONE should be treated like this.
Lastly, good luck obtaining a response from the hotel manager! I contacted customer care asking only for an apology for the poor treatment as I it was so disrespectful. No response was provided. (I was on site for 2 days and he / she could have easily just reached out if customer service was a priority to them.) Good Luck if you choose this hotel and have any issues. You will be ignored.
Best hotel in Los Alamos
ByJaym
dezembro 01, 2021
Nice hotel good stay nicer cinnamon buns! Nice black out curtains.
Great Hotel!
ByMegan
novembro 23, 2021
Spacious, clean and comfortable room with a delicious hot breakfast every morning
They recently remolded and it shows.
ByDavid1M
novembro 22, 2021
I've been saying here off and on for the past couple of years for work. They recently remolded and it shows. Rooms are comfortable and fairly quiet.
Clean, nice gym, basement room
ByKrissy
novembro 21, 2021
My room was clean and the employees were welcoming. The gym was nice and well equipped. The only downside was my room was directly beneath the kitchen/ dining area and I could hear noise anytime anyone was in that area.
Room for Improvement
ByCliffiker
novembro 10, 2021
For the price, I was expecting better service, cleanliness and amenities such as a clean pool/hot tub area and better quality breakfast.
Friendly and Helpful Front Desk
BySteven
novembro 09, 2021
Good overall value; breakfast better than most; friendly and helpful front desk at check-in.
Only issue was too many people walking around the hotel without a mask.
Comfortable Bed, Clean Room, Great Service
ByElizabeth
novembro 09, 2021
Great stay, room was clean, staff was helpful and friendly. There was always someone available at the front desk to help.
Wonderful Long Stay
ByBrenda
novembro 09, 2021
This hotel offers friendly staff, clean rooms, exercise equipment, pool and laundry equipment. There is a hiking trail directly outside the back door. The Atomic City Bus has a stop just out the front of the parking lot. It’s a great hotel with many conveniences.
OK stay in Los Alamos
ByGreg
novembro 05, 2021
OK facility--clean, bright décor, rooms generic with prefab counters and tub, needs bedside tables and lighting for double beds. Fox News only channel on the breakfast room TV.
My stay
ByLostzj
novembro 03, 2021
Great place to stay. Great staff and great location to town.
Just okay
ByOP917
novembro 03, 2021
Room was clean and appeared new or recently remodeled, and there was a large TV. The person checking me in was rather cold. The room was noisy — I was awoken by slamming doors and other noises throughout the night. No soap was provided in the bathroom, and the shower could have been cleaner.