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Crowne Plaza Los Angeles Harbor Hotel

601 S. Palos Verdes Street

San Pedro, CALIFÓRNIA

90731

United States

E-mail do hotel

1 310 5198200

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Los Angeles Harbor Hotel 601 S. Palos Verdes Street

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Avaliações de hóspedes
Todas as avaliações e classificações que recebemos são verificadas para garantir que apresentamos apenas as informações fornecidas pelos hóspedes que realmente se hospedaram no hotel.
79%
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Experiência global

4

com base em 1984 avaliações
79%
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Detalhe das classificações

1984avaliações

  • 5 Estrelas
    964
  • 4 Estrelas
    491
  • 3 Estrelas
    227
  • 2 Estrelas
    173
  • 1 Estrelas
    129

Hotel needs staff

By

dezembro 07, 2022

platinumelite

Hotel has very little staff to clean rooms
Waited hours for a room with at least 100 other people .
Could not open a restaurant to accommodate the crowd while we waited . Staff did not care and bell men pointed to luggage racks
And did not want to store your luggage while waiting . No water given

If they can not handle the turnover. They should not sell the rooms…

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Right by the port

By

dezembro 05, 2022

Right by the port. They have a shuttle to the port from the hotel. Very convenient. If you have time, there is a fish market about 20 minutes walk away. You can take tours of the harbor or whale watching from the fish market.

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Great location, close to Cruise Port

By

novembro 30, 2022

Good older hotel that is being renovated. Cannot wait to see it when that is done.

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HORRIBLE Stay!

By

novembro 22, 2022

club

STRIKE 1: Upon arrival on Nov 11, 2022 at 3:15pm, the hotel manager made us sign up for the check-in waiting list. I waited for another 30 minutes and I noticed that other arriving guests, mostly cruise ship patrons were getting checked in right away...
STRIKE 2: The room key card issued to us did not work when we checked in. The bell hop and housekeeper used their key cards to let us in the elevator and in our room...
STRIKE 3: There was a brown stain on the drapes, reading lamps did not work, no hand towels and wash cloths in the bathroom...
STRIKE 4: There's not enough exercise equipment and towels in the gym...
STRIKE 5: The hostess at the restaurant made us wait longer and seated 2 parties before us. Both parties were absolutely behind us standing in line...
STRIKE 6: Room attendant was knocking on our door at 9:36pm without announcing himself. He tried to deliver towels which we did not ask for...
The services we received from this hotel is UNSATISFACTORY. Clearly, this hotel caters more to their cruise ship patrons. They give more special treatment and attention than other local guests. I can only assume that the hotel gets more revenues and tips from these cruise ship patrons.
As a military veteran, my wife and I were hoping to have a much-needed rest and recuperation during Veterans Day. Instead, this hotel provided us the opposite. Hotel staff catered more to the foreigners (cruise ship patrons) than American servicemembers who served our Great Nation.

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Not for tea lovers!

By

novembro 21, 2022

Stayed in Nov 2022 for work. Hotel was ok. Wifi was ok. Pool looked lovely though no time to use. Couldn’t for the life of me get anyone to bring me a kettle. I drink tea not coffee - they didn’t know what a kettle is. Told me the coffee machine had hot water. The coffee machine gave me brown, lukewarm water then stopped working. Asked for a kettle and was transferred repeatedly and met with confused questions. Just wanted tea. Was getting up at 5 am but had to wait till 6.30 every day just to ask front desk again who would transfer me to kitchen who were confused and annoyed. And then they would send a jig of lukewarm water. I had no way tot make a cup of tea in my room even after asking several times. The tea in the restaurant was weak - one massive pot that could take 4-5 teabags with just one sad teabag - it looked like apple juice not tea. I even had my own tea bags in anticipation of issues but the hotel could not provide a kettle. Mornings were sad!

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Pre cruise evening

By

novembro 19, 2022

The hotel is well located near many restaurants and an easy walk to the cruise ship terminal. The rooms were clean, quiet and comfortable. Check in and check out staff were efficient. I will plan to stay at this location again when we are cruising.

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Comfortable bed, but the pillow cases are a bit smelly

By

novembro 15, 2022

I commended the reception crew and bell guy was so amazing and very helpful for everything that I need..thank you very much

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Nice room and Service

By

novembro 15, 2022

The room was excellent and the service was great. The package deal for parking during the cruise was helpful.

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This place is falling down

By

novembro 15, 2022

If you’ve ever stayed at a Crowne Plaza (or other IHG property) I can almost guarantee disappointment in your stay here. They’ve been remodeling for some time, but it doesn’t seem to be going anywhere. The hallway carpet is shredding and torn, the rooms are in terrible condition with lampshades broken and barely hanging on, furniture that has been destroyed rotting and moldy. I honestly can’t believe that they are permitted to have the CP flag out front. All hotels get worn and need refreshed - none should ever get to this point.

The one good thing about the property is the team. The bell staff, front desk, and evening bartender were all awesome. The morning servers in the restaurant though weren’t nice and we’re quite unhelpful.

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Stay before cruise

By

novembro 11, 2022

club

Our stay was good. However, there is no mirror in the hotel room, only in the bathroom. There's absolutely needs to be a mirror, preferably full-length, in the room outside of the bathroom. It was a struggle getting ready and we had to plan it out.
Other than that, everything was great and we would considered staying again.

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Crowne Plaza LA Harbor San Pedro FALLS SHORT

By

novembro 09, 2022

club

My solo pre cruise stay Oct 14/15 was a disaster. Room 234 was NOT clean, only bed changed...No Pillows, No Coffee Set up...Bathroom and shower areas were not cleaned...No bath towels...and ice bucket Setup.......very disappointing visit....all problems were reported to the front desk and NO and I repeat NO compensation has been offered for a junior suite that was not properly prepared for my stay..............

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Great location and lovely room

By

novembro 07, 2022

The room was lovely with comfortable beds and spacious. Great location close to the port so easy to get to the ship. The restaurant was lovely for dinner and the staff were very helpful.

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