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Candlewood Suites Silicon Valley/San Jose

481 El Camino Real

Santa Clara, California

95050

United States

Check In: 3da tarde

Check Out: 12da tarde

RESERVE ON-LINE OU
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Silicon Valley/San Jose 481 El Camino Real
Distância do aeroporto

SAN JOSE INTL AIRPORT 2 MI/ 3.22 KM

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Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
87%
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Experiência geral

4,2

baseado em 671 avaliações
87%
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Ratings Breakdown

671avaliações

  • 5 Estrelas
    366
  • 4 Estrelas
    189
  • 3 Estrelas
    59
  • 2 Estrelas
    27
  • 1 Estrelas
    30

Ugh

By

abril 02, 2020

I really wanted to like this place. I really did. I am in town for work and had planned on staying here until July. I cant do that. The front desk staff members are soooooo sweet and nice! There are three guys and one girl that I always encounter. They are super pleasant. The sales director is super pleasant. However.... the noise is ridiculous!! Yes I work overnight. Yes I am aware that I sleep during the day, when people are generally up. But most of the guests are gone during the day as they are at work. But even during daytime, there’s stuff you just don’t need to hear. There shouldn’t be noise in the hallways. Guests AND staff should be courteous of other guests. This is a rule in almost every hotel. Since I’ve been here, I have been waken up by SOMETHING. I have called to see what was going on, no one was for sure on what the noise was—-the noise persisted. I have called to ask them to keep it down. The noise persisted. The housekeepers scream at each other in spanish in the halls. I was woken up twice because of this. They slam the doors when they are in and out of the rooms cleaning. I have been woken up several times from this. There’s always (I mean always) something seemingly being thrown into the wall that my headboard is up against. Im unsure if their storage closet is adjacent to my room but it’s insane the amount of noise I hear. Currently still hearing it now!! And I am not a light sleeper by any means. I’m supposed to work 12 hours tonight; but, I’ll have to call in from lack of sleep that I received today.....due to being constantly jolted out of my sleep. I dont know if its just where my room is located but upon checkin, the front desk knew that I worked overnight. I should have been placed where its more quiet. Instead Im right by the elevator, apparently right next to the housekeeping closet and apparently against the hallway where they place/move appliances all day. I cant say that I recommend this place for any medical professional that works overnight.

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Great people great place for long term stay

By

abril 01, 2020

Very happy with my experience. people were great very helpful and accommodating rooms are very clean.

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One of the better hotels in the area

By

março 24, 2020

platinumelite

Overall a good hotel to stay at.
Hotel staff overall was good, especially front desk and maid.
Had 2 grills, one was very worn and need to be replaced a long time ago. 2nd grill was brand new. Both were good quality grills when new.
Need large pot to cook pasta and such, had a large lid for one, asked staff for one who immediately took me to look for one. Had lots of new cookware but no large pots at all just a bunch of large lids that fit nothing.
Laundry had issues that were never fixed after 30 days from notification. Only 3 of 6 washers worked properly, all had buttons broken. Only 1 of 6 worked well 2 dried ok, 3 did not work at all.

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No half day extension and rooms not cleaned everyday

By

março 15, 2020

club

I'm not sure what the policy on room cleaning was but i was there for 5 nights and the room was only cleaned once. I did not mind as I had a lot of stuff to oack and unpack but it still seems strange to me that the room was only cleaned once in 5 nights..

My biggest disappointment was not being allowed to pay for a half day extension to the room even though the hotel was not full. I can totally understand if the hotel is fully booked but it was not.

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Excellent in Comfort, Ammenities,

By

março 14, 2020

club

I recently stayed at the Candlewood Suites in Silicon Valley-San Jose/Santa Clara and was pleasantly surprized and extremely happy with tbeir excellent rooms, endless ammenities, and most personable and professional staff! The rooms are very neat, clean, modern/up to date, with a feel of home to them! The temperature is always perfect as the motion sensors know when youre there making the comfort simple. Beds are just right, firm and supportive but soft so no backaches occur! Everythibg is very clean, the amenities left for your use are thoughtful... so you dont have to think about a thing! If youve forgotten anything - rest assured they have it! You can even borrow what you need and save on the cost of buying something to use only once! They even leave u a midnight low calorie delicious snack! The staff is attentive, friendly, knowledgeable, trustworthy, kind, empathetic, and very peofessional! I've not seen more professional hotel staff at hotels twice the price; and i mean this sincerely. I had accidently dropped one of my bags off the cart abd the staff found it right away and contacted me immediately! Check in

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Nice room

By

março 10, 2020

club

Spacious comfortable room, helpful staff, and convenient location.

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cheap

By

março 10, 2020

club

Everything was cheap at this hotel. I would call it motel quality. The appliances were loud (refrigerator hummed all night and the a/c was loud). The bathroom was poorly decorated and with cheap finishes. Hotel prices are so high in San Jose, so this hotel was inexpensive for the area. If you are looking for a "fairly" inexpensive place to stay, this is not bad. But I'll never stay here again.

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Kaiser Appointment

By

março 09, 2020

club

Nice Place - Great Staff - Good Location right across from University of Santa Clara.

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Don’t judge a book by its cover!

By

março 09, 2020

This place is a great stay once you pass the lobby and staff.
The bedroom is tight and small but comfortable. The living room and kitchen will be the reason you come back. So spacious and roomy I will certainly come back. Fresh bagels outside the parking lot.

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Clean and Quiet

By

março 08, 2020

Front desk folks were great, got the room I asked for, the bathrooms were super clean as well as the rest of the room. Had great sleeps in a nice bed with perfect pillows. All the appliances worked good, and the kitchen didn't lack for anything I needed - well stocked/supported.

Capt Steve

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Not bad

By

fevereiro 23, 2020

Decent stay. Noise from train and ac. No climate control is a nuisance. Everything else is good

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Just like home

By

fevereiro 19, 2020

platinumelite

The staff is very friendly, they provided a service that you would expect from some of your large Hotels. Guest services were very diligent about letting me know when I had deliveries. There was a nice patio a lot of us quest would go hang out at and cook dinner and enjoy some quality time.

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