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Holiday Inn Express & Suites Sarasota East - I-75
5730 Gantt Road
Sarasota, FLÓRIDA
34233
United States
Sarasota East - I-75 5730 Gantt Road
Distância do aeroporto
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Affordable hotel centrally located
ByM27!
maio 22, 2022
Good hotel for visitors or short term stay. Our room was missing some items but the staff corrected this when brought to their attention.
Best hotel breakfast available
ByThe Wilder Bunch
maio 06, 2022
The beds are super comfortable and linens are so great...BUT, the rest was a letdown. People partied late into the night, someone smoked pot in the night and the smell was so strong it felt like they were in our room, dirty linens littered the hall the entire time we stayed. It was so bad we checked out and left. The breakfast at Holiday Inn Express is the best we've ever had of any hotel. The people who work at Holiday Inn are 99% amazing at customer service! We've only experienced one rude person and it was not at this hotel and not in the state of Florida! If you can handle partying, sleep pretty soundly and can understand that lots of hotels are understaffed then this hotel will be just fine for you.
IHG sad day
ByDAO2022
abril 10, 2022
I just read the other reviews so I believe anything I say will not come as a surprise. The only thing I can add is infestation of BUGS. We reported it after the first night and they sent a young man up to the room with Bug Spray. No effort to to move us to another room.
I am a platinum member. I wish that meant something.
Good Luck Holiday Inn On fixing this Hotel
sorry -- too many things were subpar
Byalwayslearning9
abril 09, 2022
I would never book this hotel again. I'm a long-term IHG client and booked this hotel through that site. We've stayed at Holiday Inn Expresses before and note that each one is owned by a different owner. 1) We booked a paid night and a reward night. We've never had a problem with the reservations not being combined so we didn't have to check out and check in to be in the same room on the second night. We had to do that here. 2) The door to the room was so tight that we had to body-slam the door to close it. We mentioned this after the first night and to the staff's credit, it was fixed. 3) The bathroom counter was cracked at the edge and looked like it might come off the wall. Who inspects the rooms? Don't the housekeeping staff care enough to report something like this? 4) The towels (2 bath towels, 2 hand towels, 2 washcloths) were very cheap. We'd been in another IHG hotel two nights before and got 4 of each towel + a better quality. 5) The best part of our stay was the breakfast staff Bobbi and Rashid, who went out of their way on both mornings to help everyone and keep the space immaculate. Please do everything you can to keep them! 6) I don't care about this, but IHG does -- we were not recognized as IHG members.
Needs improvement
ByEnglish78
abril 05, 2022
Checked in... Room key did not work had to go back downstairs... The couch in the room had white stuff on it not sure but did not sit on it... The tub had brown stains all in it... Stayed just one night... Had the do not disturb on the door and room service knocked forever more than 5 times so finally answered and she said are you checking out today... I said yes and she said ok and left. Next time I will stay at a different place.
10 days of disappointment
ByDC55_Original
fevereiro 22, 2022
I spent 10 days at this location and was by far my worst experience at a Holiday Inn Express. Checked in late, found room was not cleaned from last occupant. Even though the rooms had been updated, the facilities were worn and unkept. The morning breakfast never seemed to have hot water. There was always food or something missing and you needed to ask for. The pool was a mess. Torn umbrellas, ripped fabric on chairs, lights bent etc. The TV barely worked. The signal was so bad you could hardly watch it. I wanted to watch the Superbowl...guess what? No local channels! Somebody from corporate HQ needs to straighten this place out.
Not a Great Experience
ByJack1224
fevereiro 13, 2022
-I have NEVER written a negative review in my 35+ years of staying in hotels all over the world
-Besides paying an absurd room rate(shame on me), we were advised to not attempt to exchange towels because there were NONE to get in return
-Our room TV was impossible to view...not a minor inconvenience since our stay was to be for 3 days and weather made it our only escape option
-Staff indicated it was a problem throughout the hotel and "some sort of part to fix it had been ordered"
-We had either no hot water or at times no water at all
In summary we terminated our stay a day early and
had to "say" something.
Thank you
Good service and bad TV channels and picture
ByAngelaW65
fevereiro 09, 2022
The hotel and room was very nice. The TV reception was not good and had very few channel choices. No local TV channels, very few channels that only had older sows on them. Not everyone is out running around all evening and night and would like a choice. I have never stayed in a place with so few options.
Great Staff
Bykybulldog
fevereiro 01, 2022
My stay was outstanding.
Chekia at the front desk was professional, cheerful and attentive. Bobbie at the breakfast bar was enthusiastic and took great pride in her area of responsibility.
Two quality employees who are excellent representatives of your hotel.
Very dirty
ByNmart112
janeiro 27, 2022
The rooms were very dirty, musty and muggy. We were not able to check in until super late, about 530p-6p because our room hadn’t been inspected. Upon check in we were given a first floor room with motorized blinds with a broken motor - blinds wouldn’t close completely! We called the front desk and were told maintenance would come. Waited 10 minutes and no one showed up. Went to the front desk, got “upgraded” to a room down the hall. Bathroom was disgusting. Carpets haven’t been cleaned in a VERY long time. Every time we turned the shower on, we began sneezing uncontrollably. Probably the dirtiest hotel I’ve ever stayed in.
A couple weeks in Sarasota
ByPete73
janeiro 03, 2022
Highly recommend this Holiday Inn. Probably the friendliest, most helpful hotel employees we have met.
The room was great. They made sure the breakfast buffet was always full. No issues concerning cleanliness.
Terrific stay!
Smelly
ByDJens
dezembro 15, 2021
The hotel smelled musty throughout. An old building with no effort to remove the old musty smell.