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Crowne Plaza Toronto Airport

33 Carlson Court

Toronto, ONTÁRIO

M9W 6H5

Canada

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Toronto Airport 33 Carlson Court

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Avaliações de hóspedes
Todas as avaliações e classificações que recebemos são verificadas para garantir que apresentamos apenas as informações fornecidas pelos hóspedes que realmente se hospedaram no hotel.
74%
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Experiência global

3,9

com base em 2031 avaliações
74%
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Detalhe das classificações

2031avaliações

  • 5 Estrelas
    869
  • 4 Estrelas
    545
  • 3 Estrelas
    260
  • 2 Estrelas
    188
  • 1 Estrelas
    169

The experience that I wanted on Vacation

By

outubro 03, 2022

club

On my recent stay at Crowne Plaza Toronto Airport I couldn't help but notice that I was sharing the Hotel with a large number of Afghan refugees. They stuck to their selves and didn't bother anyone. I did have a chance to talk to a few outside of the hotel. This enlighten me and is the experience that I go on vacations for.I understand most people do not take a vacation mostly to learn about others but I do. I think it was fantastic that hotel chain and the Canada government was helping these much deserving people. I am glad I was there at that time. The hotel was clean, the staff was great and it was close to the Airport.

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Good location, great staff

By

setembro 27, 2022

club

Staff at this location were all very helpful and pleasant. I can't stress enough how good the team was, as I have comments regarding the hotel itself that reflect negatively, but no staff contributed to this.

I was disappointed by the overall sound deadening, as rooms have been renovated with hard flooring, which carries the sound much more, and room doors are all but quiet, especially when shut.

Also, there is zero connectivity options in the room. My room in particular had weak WIFI coverage and no Chromecast or equivalent to stream to the TV. It's 2022, this should be a quick and inexpensive investment, especially with how many people depend on this location thanks to Pearson Airport.

Finally, and I suspect this may be leftover measures from COVID-19 protocols, but regular visits by the cleaning crew would have been appreciated. I had to ask for this. I have stayed at other locations that have restarted regular room cleanings. This should be reconsidered.

Again, staff at the front desk, cleaning crew and hotel restaurant were all respectful and pleasant. This review is definitely for the state of the hotel and room themselves and not the operations team.

I appreciate the attention you commit to reading this review,

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Great hotel. Close to all that you need.

By

setembro 26, 2022

This hotel is very near Pearson International Airport. Many quality restaurant within easy walking distance. Great for overnight before that early morning flight or attending a meeting at some of the adjacent businesses.

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Comfortable Guest Room

By

setembro 26, 2022

Not that easily accessible, but there is still way. The hotel itself is very nice if you only want to find a place to stayover. The guest room is large and modern, with a lot of useful amenities. The check-in might take a little bit longer if there are family in front.

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Good comfort

By

setembro 23, 2022

It was a nice stay and we had no problem. Except the room should've some glasses. They also require more vending machines on the floor.

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Convenient to airport

By

setembro 12, 2022

Hotel is conveniently located near the airport and has excellent security detail. Shuttle service is prompt and friendly.

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Nice place

By

setembro 05, 2022

Quiet and comfortable. Friendly staff. Easy airport access. Nice restaurant Health conscious

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Uncomfortable room

By

setembro 02, 2022

The room could be cleaner. there was a lot of dust. the room was supposed to be high level king but I was given a room that is on 2nd floor. the breakfast was really not good. there was few options and the quality/price ratio was very low.

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poor service and room cleanliness

By

agosto 29, 2022

Was told i could check in at noon as 2 or the 4 people in our party were going to the Jays game. We ended up sitting in the hotel lobby until 1240 pm when we eventually got a room. Power was off in the whole hotel from 1pm until 430pm. Couldn't do anything or go anywhere. With my health problems, I was not walking up and down 4 floors. My son couldn't even go swimming as that was closed too because of the power. Room was very small for the price. Floors were dirty/dust, toilet seat lid was broken, there were only 2 towels for 4 people.

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Great first hotel experience for grandson

By

agosto 25, 2022

Arrived in TO to find our delayed flight caused missed connecting flight. At 1 am I was able to book a room that we didn’t get to until 2 am. So appreciated kind staff who gave good advice on an afternoon in TO at the CN tower and aquarium - using their handy shuttle to and from the airport re getting to the train station. I am 73 travelling with a 12 year old grandson.

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comfort stay

By

agosto 19, 2022

what impressed me the most is the stuff hopitality from the front desk and the breakfast, the variaty of the breakfast is also very good. I like the bed, it is comfortable, only thing is that the bathroom water pressure is not high, hot water is not hot, only warm-ish.

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Outstanding service

By

agosto 11, 2022

Have stayed at this property for many years. New owners have brought this property to life with extensive renovations. Rooms were well appointed and spotless. Very attentive staff including front desk, housekeeping and restaurant attended to every detail. Well positioned with nearby restaurants.

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