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Holiday Inn Resort Beach House

1 South Forest Beach Drive

Hilton Head, South Carolina

29928

United States

入住: 4下午

退房:11上午

入住年齡:21

線上訂房或
撥打訂房專線

Beach House 1 South Forest Beach Drive

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
83%
推薦此物業

整體經驗

4.1

根據 2474 評論
83%
推薦此物業

Ratings Breakdown

2474評論

  • 5 星級
    1317
  • 4 星級
    577
  • 3 星級
    278
  • 2 星級
    177
  • 1 星級
    125

Tiki bar and beach only saving grace

By

9月 26, 2021

club

Only brought towels and never made the beds or vacuumed or wiped out down or cleaned anything. Rude servers.

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Good location

By

9月 25, 2021

Hotel is on the beach and has a great tiki bar with live music and great good and drinks! There are shops and restaurants within walking distance and more that are a short drive.
The thing I didn’t like was the age of the hotel really showed inside and out. The rooms definitely need updating but overall I enjoyed my stay.

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Not a Resort

By

9月 25, 2021

This hotel does not qualify as a resort. There were no resort amenities. The mattress on the bed was horrible. It contained a terrible sink in the middle. The room did not have a microwave. The bathroom facilities were outdated. My room looked like it was missing some furniture. It didn't even have a luggage rack. I was very disappointed.

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holiday inn

By

9月 24, 2021

average, in need of a refreshment. This hotel is quite dated in the rooms ands well as the common areas. staff is friendly, location is convenient, location directly on the beach is very nice , but the building itself needs be brought up to date.

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Customer Service Poor

By

9月 24, 2021

Front desk attendant, Tosha, was rude and restaurant daytime bartenders miserable. Storms caused water to come into our room and we had to change rooms. Absolutely no concessions (not even a complimentary cocktail) was offered for our trouble. We had to fight to get our same oceanfront style room as we were not getting a discount for a lesser room. Requested manager contact us, but he never did.

Room were very nice and bathrooms updated. Tiki Hut was nice but hut was closed and scheduled bands were canceled due to the rain. One of the main reasons we chose that resort. Disappointing.

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not coming back here

By

9月 22, 2021

club

Read my comments in the survey.
Poor conditions, rooms smelled like musty mold. Furniture missing, i am sure the staff are doing the best with what they have, however this place needs a complete overhaul. On the plus side, it was on the beach and close to the park, but other than that we wish we had booked someplace else!

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Love this Place!

By

9月 21, 2021

This is my favorite place to stay in the area. It's right on the beach and has a great pool and tiki bar!

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great staff service, and location

By

9月 21, 2021

Been coming for over 30 years, hope to keep coming for at least 20 more

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bed

By

9月 20, 2021

the bed was incredibly uncomfortable. sheets entangled with blanket/comforter. Pillows hard as rocks. TV was difficult to use.

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Comfortable room and friendly service

By

9月 20, 2021

platinumelite

Everyone was very helpful. I can't wait until Covid is over and we can go back to normal.

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Disappointed traveler

By

9月 20, 2021

We have traveled recreationally several times since COVID and was disappointed by this Holiday Inn. One of the reason we take a vacation is to have the comfort of made bed daily and cleaned room. The towels and trash was taken out but nothing else. Sand from the beach on the floor and in the bed was disappointing and a annoyance, especially for the price we paid.
Tiki Hut Bar the bartenders and music was excellent. The servers were rude and not attentive. Beach was beautiful.

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Horrible mildew smell

By

9月 19, 2021

club

Have stayed at this location numerous times and always been happy. This time, however, very disappointed. Our room had a constant horrible mildew/moldy odor. I think it's because the bathroom does not have a vent and since the windows don't open humidity from the shower gets trapped in the room.
There was also a big strip of carpet missing along one side of the room and some sort of blackish material stuck to the floor where the carpet should have been. I have no idea what this was about but it definitely looked gross.
The pool has always been one of our enjoyments. It functioned fine but it had areas of spotty black patches in the pool. Does it need cleaned? Does it need repaired? No idea, just looked like it needed some kind of maintenance.
Needed to conduct business for my job but struggled to accomplish that bc the wifi wasn't working well.
You'd never guess that there is such a thing as covid because there was no required proof of having the vaccine or a negative test, no mask requirements. Did not see one staff member wearing a mask.
As a guest you're now required to constantly wear a lanyard. Don't have it on you then good luck buying a drink.
It's harder to walk directly to the tiki hut from the pool or hotel. Old entry points now state they're for staff only. I know the lanyard and rat-like maze to the tiki hut are meant to keep non-hotel guests out but it's at the cost of being a hassle for the actual paying hotel guest.

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